Questions

Hi. Since quite some time the AI is not working on my Acrobat Desktop App.  When I try to open it it just shows a blank screen. I already try re installing, updating both windows and acrobat to latest version and I'm still facing the issue. Can I get some assist? I would be really thankful. 

Hi. Even though I'm using the paid version of Adobe acrobat AI Assistant, On clicking AI Assistant or summaries panel where appear as blank?

Hello,I have scanned a musical score with Acrobat pro interface, and now I am in the "edit" mode.I right click on the image and choose "modify the image by using / Photoshop" :  Result : I have an error message saying me "adobe acrobat did not succeeded to start the specified image editing application".  Then Photoshop finally start itself but when I make a change in photoshop for this image and click save (in photoshop), the image is not modified in acrobat.So there is no communication between Acrobat and Photoshop. 

I have downloaded Form FDA 3514 from FDA website and have entered all of the information.  Normally after doing this, I can save and then distribute document for review.  However in this case when I am unable to save and get a message that says "The document could not be saved. Bad Parameter." I have seen comments that say to reinstall Adobe or update however, if I do that I will have to close my file and lose all the work I have put after entering a signficant amount of information. Please advise if there is another way to save what I have done so I can save to my computer or share it.  Thank you. 

Everything is fine until I press the E-sign button. Adobe then shuts down entirely. It was working well on Monday, and I've not made any changes to the computer's software.  I've tried restarting the computer and closing and restarting Adobe. No success.

Hello everyone, we bought Adobe Acrobat Pro 2020 licence with serial key. I have created the account, registered serial key, downloaded the multilingual package and installed it with serial key on our Windows Server 2022.When I launched the Acrobat 1st time, it asked to sing in, so I did with the account that has the serial key registered, and everything worked just fine - but UI is in English. So I switched Language to my native, Czech.And here the problem starts. Acrobat wants me to sing in - again. When I do with same account as before, it asks me for the serial key, so I enter the key, then I have to sign in again and so on... I have found few posts here mentioning "Sign in" loop, but my problem isn't related to "Save as" feature, as I can't get into the Acrobat through the "Sign in" window, when Czech language set is active. I tried to uninstall the Acrobat, use the Acrobat Cleaner, reinstall Acrobat, use the Customization Wizard to disable online features

I use Acrobat Standerd CC on Win !! with all current updates. I can not seem to find an option in Acrobat Preferences to increase the the Menu and Tool bar font sizes. This is a fairly new problem. First started about 2 months ago.

Hello! I can't figure out how to reach Adobe, but I pay $60+ a month to use Adobe Acrobat Pro, and the one time I go to use it to convert my resume from a PDF to a Word document I get this error message:  "xxxresume.pdf failed to be exported because storage limit was exceeded" But I've never used this so I'm not sure how it's exceeded. Any ideas on how to resolve? or how to get ahold of Adobe for help? Thanks! 

How can I contact customer service to close my account? I find it on my page, but I get a termination fee that just gets more and more expensive with each step of the closure...

quería usar el servicio, pero mi metodo de pago fue rechazado dos veces asi que  no insistí. Hace dos semanas me hicieron un descuento por $24mil y fracción. No tenía idea que tenia el servicio porque se supone no fue aprobado y pedí un reembolso y hoy dos semanas despues aun no he recibido nada. Pesimo servicio es una

Hola tengo una suscripción con adobe pero he perdido todos mis datos y quiero recuperarlos 

I use Acrobat Pro DC 2015 (perpetual) on my desktop and laptop.  Well, my laptop died (unrecoverable bios failure) so I junked it on eBay and bought a new laptop.   Acrobat Pro DC 2015 won't activate on my new laptop.  The message I get says the serial number is already in use by the maximum number of allowed computers.  The error message dialog box provides a retry activation fuction, if you've deactivated one of the other computers.   My old laptop is no longer listed under activated devices in my account but my new laptop and desktop are.   For some reason, Acrobat Pro DC 2015 still thinks my old laptop is still present.  How do I deactivate my old defunct laptop so I can activate Acrobat Pro DC 2015 on my new laptop?  Thanks

Hi, Does anyone know how to fix this error: "FullTrustNotifier.exe - Application Unable to Start Correctly - 0xc00007b" I tried uninstalling and reinstalling Adobe Reader and all of its related applications but it's still not working. Please help me!

Hi, Our company recently adopted the Aptos Narrow font as the official font for all documentation. However, we've encountered an issue where the font renders incorrectly in PDF format using Adobe Acrobat at certain zoom levels. Interestingly, Google Chrome and Microsoft Edge renders the font correctly at any zoom level. Additionally, I have observed the same rendering issue in Adobe Illustrator while designing. Once the text is converted to outlines, the problem is resolved. Printing appears unaffected, so the issue seems to be limited to onscreen rendering in Adobe applications.  Given the importance of maintaining a professional appearance, this rendering issue negatively impacts the visual quality of our corporate documentation shared in PDF. Could you please advise when Adobe plans to address this issue? Thank you for your attention to this matter. Best regards,Andre

Acrobat is now in ChatGPT.  We’ve launched a new Acrobat GPT to bring trusted PDF tools directly to where you work and ideate.     With this early release, you can convert, compress, merge, split, extract, delete, and OCR PDFs without ever leaving the chat. No app-switching. No uploads. Just fast, reliable Acrobat actions built into your workflow.    Try Acrobat GPT now: link to GPT Store page or find Adobe Acrobat in the “Explore GPTs” section.  Community Resources:  Meet Acrobat Studio  Work Smarter With Acrobat AI Assistant: Tools & Resources.     If this was helpful, please click the  Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!  

Are Acrobat Pro 2020 (desktop) updates going to be discontinued?

I have a user in my work environment, as well as my own work laptop, that experiences Outlook freezing randomly and infrequently when attempting to convert an email to PDF. The issue does not happen every time, but there is no indication on what is causing it. I've been able to test converting a single email 20+ times without issue, and then attempt it again shortly after a small break, and then it will just lock up on the conversion window and then force close/reopen Outlook. There's no consistency with what kind of emails and attachments, as this can happen with any email. I've tried looking up this issue, and have read suggestiosn regarding adjusting indexing and other settings in Outlook under conversion settings, but none of these resolve the issue. Disabling the PDFMaker addin is also not an option, as that just completely removes the option to convert an email.  These events do register in Event Viewer, however they are generic with Event ID of 1000, and just simply re

Adobe, As a company, you are making it so easy to hate you.   You don't fix your products for your customers.  You neglect them.   You put up road blocks to your users in allowing them to use your products.   For instance, to constantly require a user to log in just to use your desktop product is beyond the pale.  I have never seen anything like it.   People just want to use software without having to jump through hoop after hoop.   It has gotten so bad that my company is now abandoning your product.  Way to go.  You are shooting yourself as a company in the foot and allowing customers to leave in droves to Fox-It, Nitro and other alternatives.  

It want login etc every day at least and sometimes more often. How do you stop that?

Just purchased Acrobat Pro because I need it to do specific work this weekend.  Been trying to get to install since yesterday afternoon.  Just keeps buffering.  I have good internet connection and installed a different app I purchased yesterdday with no problem.  I need to complete a project today.  Help???

Acrobat is now in ChatGPT.  We’ve launched a new Acrobat GPT to bring trusted PDF tools directly to where you are working and ideating.   With this early release, you can convert, compress, merge, split, extract, delete, and OCR PDFs without ever leaving the chat. No app-switching. No uploads. Just fast, reliable Acrobat actions built into your workflow.    Try Acrobat GPT now: link to GPT Store page or find Adobe Acrobat in the “Explore GPTs” section.  Community Resources:  Meet Acrobat Studio  Work Smarter With Acrobat AI Assistant: Tools & Resources.     If this was helpful, please click the  Upvote icon in the top left corner of this post. Your feedback helps us improve the experience. Thank you!  

I’ve been experiencing with Adobe Acrobat for several months. I can no longer use PNG files when signing PDF documents with an image.Whenever I try to select any PNG file as my signature image, the system shows the following error message: “This image file is corrupt. Select a different file or try again.”However, the file itself is not corrupt — when I use the exact same PNG file on another computer, it works perfectly. This suggests that the issue is not related to the file, but possibly to my computer settings or Adobe Acrobat configuration.For your reference, I’m using a MacBook Pro (macOS Sequoia 15.0).Could you please advise how I can resolve this issue?

This rarely works and results my searching for the last PDFs. The real problem is that I get only a handful of recent files, while the others are several years old. Considering that I am working on new PDFs seven days a week, this should not happen and the files shown should be current.Any ideas how to reset whatever to get the current files listed from the last session?

 - Web version has "request e-signature" but when I click on it it shows a red banner "E-signing services are temporarily unavailable. Please try again later." My account is still active until Aug 2026.   Please help. 

Contratei o plano do adobe premium anual e não consigo utilizar todas as ferramentas pelo computador. Neste momento gostaria de me informar o "porque" de ter contratado um plano, pois não oferece o suporte de ferramentas de que preciso, não desejo utilizar-me mais de nenhum recurso financeiro para ter acesso a estas ferramentas, quero cancelar minha assinatura devido a esta frustração grande que deixo aqui registrada.