Questions

Hi Support Team,I faced with a new issue during the Tagged PDF implementation, now is with the reading order in “Read Out Aloud” option from Acrobat Reader. Overview I created a simple example layout with some fake data, and I labeled it in the correct reading order : And this works correctly, but only for the first page.The text in a yellow box are artifacts. The issueThe problem starts from the second page onwards : It starts the reading from the first line of table, ignoring the table´s header and finally goes to the first flow that should be the first reading, like the reading of the first page. StructureI´ve been tried to do some workaround and investigate some options but I didn’t find anything to fix it.Investigating with PAC, we can see the documents structure and the flowArea4 only appears in the first page :AnalisisFront of this I opened a ticket with the software vendor that I used to generate this test and they answered this :"Unfortunately, this is by design and how Adobe

A client of mine is dealing with a persistent crashing issue in Adobe Acrobat when selecting Request E-signatures. The first time it happened, Adobe gave a pop up about some new feature/experience. She had selected it and it changed how everything was viewed. From that point, Acrobat would crash every time after selecting Request E-signature. The Send Report pop up would show up but the log didn't really show anything. We got to the point where we did the full nuke on Adobe CC. We uninstalled everything and ran the Adobe CC Cleaner. We did a fresh install and made sure CC, Acrobat, and the Windows system was up to date. At first, we got the error message that you'll see in the attached screenshot. "The exception unknown software exception (0xc0000028) occurred in the application at location 0x00007FFA980FF77D." message came up. We made one change and deselected "Use modern user interface for signing and Digital ID configuration" in Preferences>Signatures. I'm pulling my hair out reg

The newest update is trash. Every time I download a PDF from Google Chrome, Adobe automatically opens the file the second it is finished downloading. In the updatede Adobe preferences, the item to uncheck "Open PDFs automatically in Reader when they are downloaded in Chrome browser" no longer exists anywhere.I've confirmed it is not an issue with Chrome settings. It is definitely an issue with the new Adobe...  Is there another way to stop Adobe from automatically opening??   

For myself (and it appears many others) this is the worst feature Adobe Acrobat (maybe Adobe period) currently has. Trying to edit a PDF is a nightmare with this idiotic scan. It repeatedly scans, over and over (once isn't enough?) it takes forever, and oddly it tilts random images off center.What is the purpose of this? To frustrate users into using another PDF editor? I could understand if it was a work in progress, but you can't even turn the damn thing off. I've tried all the "steps" recommended and nothing. Yes, I have the latest version. Threads like this appear through-out Adobe support. It's currently a garbage feature - allow me to turn it off until it's useful. Until then, I'm using another editor. 

Getting the above prompt, how can I disable this ? I don’t want to add my sharepoint libary to Adobe, I want adobe to do its job and just open the PDF.

Hi there, I have an Adobe Acrobat subscription but today after saving a file like I have done many times. I reopened Acrobat and it is just a blank screen. as shown below. I have uninstalled, reinstalled, updated windows, uninstalled every adobe product and file with a cleaner and without but still no matter what Adobe Acrobat looks like this when opening it. Any suggestions? I use Acrobat every day. This is what i looks like every time I open it, whether from a file or from the acrobat exe 

As the question and attached pic shows, I can’t validate due to my serial number being “in use by the maximum allowed computers”, but my account shows “you have no activated devices”.How can I get Adobe Acrobat Pro “active” on my new laptop?

Wondering if anyone else has run into this issue and found a fix, since Adobe support (as usual) has been absolutely worthless in helping me with this issue.  We have 12 new computers that had Acrobat installed (fresh OS and fresh Adobe installation) and ALL of the computers have entries in the Windows Event Viewer throughout the day with the following message:Product: Adobe Acrobat (64-bit) -- Error 1730.You must be an Administrator to remove this application. To remove this application, you can log on as an administrator, or contact your technical support group for assistance.There is no update available and I went as far as completely uninstalling the software on one of the computers and reinstalling it, per supports suggestion.  I even used their cleaner program to uninstall and manually removed all associated folders and registry entries.  Still happens throughout the day when the user is logged in and I’m suspecting this is causing some other issues.Also, after this the following

How do I stop Acrobat from displaying these annoying and instrusive banners whenever I open Acrobat on my Mac?I feel like I'm running crappy adware…

We are programmatically launching Adobe Acrobat Pro on macOS.On some Mac machines, launching Acrobat also triggers an additional process called “Acrobat Helper.” To stop this behavior, we disabled Sandbox / Protected Mode Disabled in Acrobat preferences, which resolved the Acrobat Helper launching issue. (As guided by Adobe Team)However, this change introduces a new problem:When Protected Mode Preference is enabled, macOS shows the “Grant Access” permission alert, but the Acrobat Helper issue is resolved.When Protected Mode Preference is disabled, macOS does not show the “Grant Access” alert, but the Acrobat Helper issue reappears 

This quest is regarding the TIMESHEET function in workfront.Is it possible to hide the task name under the project name in the timesheet weekly dashboard? We are logging hours only at the project level, and the additional task name is causing confusion. Please suggest. Regards,Diksha G.

Attached is a simple calculator with a formula for savings and product volume.I would like to know how to use javascript to calculate off the text box input and off variables in the background as seen in the sheet. Ideally in the PDF- it would be spend text box 1 (b3), volume text box 2 (b5) and then the final result text box (b11-13). Just would like some guidance based off the excel formula and thanks!

I would like to add comments on a PDF for team use and proofing. When the PDF is final, I would like the option to delete all comments on all pages and save as a final version for client, without the client seeing any of the comments.

Vor paar Tagen hatte ich noch das vollständige Dialogfeld zum Bearbeiten der pdf. Neu bekomme ich nun ein neues mit weniger Funktionen, dass zuschneiden funktioniert auch nicht super. Wie kann ich das Rückgängig machen?  

Hindi Unicode PDF – Search and Copy-Paste IssueI am facing a problem with Hindi Unicode PDFs created from both Adobe InDesign CC 2026 and Microsoft Word on Windows 11.The source text is proper Unicode and works correctly in InDesign, Word, and Notepad. However, after exporting to PDF: Some Hindi words are searchable, while others are not. Copy-Paste does not reproduce the original text correctly. Certain conjuncts and matras are altered during text extraction. PDF displays perfectly, but search and text extraction are unreliable. For example, words such as "अहिंसा" and "ट्रिब्यून" are not consistently searchable, and copied text differs from the original Unicode text.In Acrobat Document Properties → Fonts, Mangal appears as: TrueType (Encoding: ANSI) TrueType (CID, Encoding: Identity-H) Has anyone successfully created Hindi PDFs where: Search works correctly, Copy-Paste works correctly, Fixed page layout is preserved? Are there any recommended export settings or workflows t

After I request signatures and enter their email address and complete email, after I select ‘specify where to sign’, it takes me back to the request signature box again.  Its in a loop and I cant send anything 

Dear Sir I have version of Acrobat Pro DC but have mislaid my permissions password. Is it possible to find out what it was. If not can I purchase a new version and get a new permissions password.  Thanks you,  Robert F Salamonsen

That's the question.  I have a subscription for Acrobat Standard edition.  I don't want nor need all of the other apps that come with CC and do not want to clutter my PC with them.  I want to be able to basic actions on PDFs: rotate pages, fill forms, etc., so I have the Standard version.  Don't need the other apps.

I have several comments (text boxes) that I need to delete.  When I delete them, they go away for a few seconds, but pop back up again.  All the settings look normal.  I don’t understand why these comments will not delete.I’ve searched the internet, but cannot find a solution. 

Acrobat not responding 

Bates-numbering has stopped working in my Adobe Acrobat Pro 2020. It is not replacing file names with Bates Nos. As soon as I close the dialog box, and reopen it, the box has been unchecked. When I go ahead with the Bates-stamping I get error messages that docs are read only.  They're not. There is no security and all editing is allowed. Only the first document gets stamped and if I want to save it I have to rename it. I've made multiple copies of the docs in different folders, local drive, server, etc. I’ve restarted my computer twice, etc. Nothing works. I have bates-stamped thousands of documents and never had this happen.  I do occasionally have an issue with one or two files and have had to reprint, etc. This is happening with every file I loaded (appx. 50 documents that have come from different sources). Help!

I have two users who are using acrobat to open pdfs from outlook and save them to a mapped drive on a file server.  During around 6am-11am when they try to save to the drive adobe acrobat will hang indefinitely. Sometimes it says not responding sometimes it just swirls until they close it out.  I have checked their permissions, they already had show online storage when saving disabled.Print to pdf from acrobat to the drive is confirmed to work during the problem times. They want a better solution as it takes many more steps. Need help. Thanks

I am trying to place a signature stamp on multiple pages. I used to be able to just click the signature stamp button once and it would allow me to keep using the stamp without having to reclick the stamp button, ever since the update it no longer allows me to keep using the stamp and I have to reclick the stamp every time I need it. Since it is a signature stamp the signature goes on a different spot on each page and I have hundreds of pages. I just want a stamp that is continuous so I don’t have to waste time reclicking each time I need to stamp. Help, please! 

I'm working on a workflow that requires applying a certification signature with DocMDP P=1 ("No changes allowed") to a PDF, while also producing an LTV-enabled seal.ISO 32000-2 explicitly carves out DSS dictionary updates and document timestamp additions from the restrictions, meaning these should be permitted even under P=1. However, Acrobat has historically flagged such post-certification additions as invalidating the certification. A few questions:Is a fix on the roadmap and is there a target release? In the meantime, what does Adobe recommend for use cases that genuinely require both the highest certification level and embedding revocation info? I'd appreciate any official guidance, since the alternatives each involve trade-offs (CMS-only embedding doesn't cover the TSA chain and P=2 weakens the certification guarantee). Thanks.

URGENT, help required.Client number: 1247938969I open one adobe file from a map, this is OK.I try to open a second adobe file, and the map freeze, and can’t open adobe, message appears CLOSE PROGRAM or WAIT. This takes 3 minutes and program closes itsef.I want that one of your experts technicians, will long in my PC with my permission, and fix this problem please.My mail: [Admin: personal information removed]My location: Amsterdam – NLThank you.20-06-2026