Questions

After creating a two-page card and save it as PDF or JPG, some digital assets disappear from the final project. I’ve attached the card and a digital asset is not saving onto the final product.

I am using the Acrobat Android app, and the podcast feature has recently disappeared. I still have the AI summarize feature. Any guidance on how to get it back or access it? I am not seeing it anywhere in the app.

I’m working on a few documents in several languages (Chinese, Urdu, Hindi, etc.). These are forms that people have to fill, so we’re creating them in InDesign, and then exporting them as  fillable PDFs.So far, most of them are working propperly, but Punjabi and Gujarati are giving us issues. It’s been 3 days and we are out of ideas.The issue: The forms need to be filled in the document’s language, so the Gujarati form will have the inputs filled in Gujarati, for example. Problem is, the text is not rendering correctly in the fields. Similar to when you don’t activate “World Ready Composer” in InDesign. The fonts are broken in the input fields.This is what we’re getting:I copy/pasted (from Word, not from the PDF) the same line of text in each input, and as you can see, it doesn’t render correctly. The characters don’t look the same.Things we have tried:Exporting as Print, creating the form in Acrobat Exporting as Interactive with the form created in InDesign 3 different fonts: Noto Sans

I am using Adobe Acrobat PDF extension in chrome. Today when I opened a PDF, the view was too small. It was fine before. There is no option menu to change a setting so the PDFs open bigger. I have to zoom in every time I open a PDF and there is no way to change the default size. This is on my work computer - I cannot download anything or get into any computer settings.  The extension worked fine until today. I tried uninstalling the extension and reinstalling but the PDFs are openining too small and I cannot read them unless I zoom in.

This PDF has missing text layers that should be showing up. The layers appear when viewed in the Chrome Acrobat app, but they’re missing when viewed in the Desktop app.When going to Edit mode for this PDF, the text are highlighted (so it knows it’s there, but just not displayed). Editing any of them by adding text, changing font color, etc. would cause the layers to appear. Undoing these changes and saving the PDF again fixes the issue but is not an ideal workaround.I’ve tried checking if fonts are embedded via Preferences, turned off Security Enhanced, toggled with Overprint Preview, ensured Recolor options were turned off, none of which worked.

is someone else is having an issue with adobe reader DC and Acrobate Pro when one pdf file is open and you want to open the second one its not open until closing the first one or it take about a minute or so to open, Its happening with multiple users and some are using just adobe reader DC and some adobe pro , I tried to check for any new update but it saying its updated, any suggestions?

Ciao, dovrei realizzare un modulo da compilare in 2 step:1-compilazione di alcuni campi da parte del capo progetto, salvataggio;2-invio file e compilazione dei restanti campi da parte di altri soggetti.Possibile togliere evidenza e modificabilità dei campi dello step1?

I've created a Fillable form using prepare form in Acrobat Pro DC and used added text fields and it works well in the preview except that all of the text boxes are blue. I would like my users who are going to fill out the form to not see the blue text boxes; the text boxes should just look transparent (like nothing is there) until they put their cursor in the answer area. Does anyone know how to edit/fix this? I'm not a proficient user of Adobe so I may be making newbie mistake!  Thanks.

Hello, Prior to early July, I was using adobe with my free account on desktop. In earlg July, I signed up for a paid plan with a new business account. Everything seemed pretty straightforward in terms of set up, but I have been having issues with my Acrobat ever since. I think the issue originated when I logged in with my business account on desktop. From what I've read, it seems like i probably had the version of Acrobat that fully converts to Pro once a paid plan is used to sign in. The issue here though is that I still need to access my free account, and I no longer can. Whenever it is signed in, i am asked to sign up for a free trial. Even without any account signed in at all, the applicaiton closes out and can not be used in the basic way to open, read, and if needed, fill PDFs. This has become super frustrating because even after following tons of different guidance in previous posts here with uninstalling, downloading different versions, etc., Acrobat just do

When I open the print dialog screen for the first time, the default number of copies is set to 9.  If i close the print screen, then open it again, the default number of copies changes to 1.  This happens with every single document that I open.  I deleted Adobe and reinstalled.  I reinstalled the printer driver.  I when into the advanced tab.  I have tried everything on this discussion board.  I am getting sick of printing a whole ream of paper because I forgot to check that the default number of copies is 9.  Send a patch.

Hi everyone,for whatever reason I am now missing the dropdown calendar widget that I could previously use in a form.Did I miss something? (v25.001.21265, fresh update) 

I am working in Organize Pages, highlight the pages that I need to extract and all of a sudden Adobe duplicates those selected pages.  How can I stop that from happening?

I've been using adobe acrobat pro on a windows pc for a few months now and the highlight tool had been working fine, and I assume, how it was intended. The properties have been set at 100% opacity the entire time but the text was still clearly visible behind the bright green color I use. However, recently I have been very frustrated because I did not change any settings and now my highlighter just covers up the text so it is unreadable. When I change the opactiy, the words become more visible as the opacity is lowered, but when the opacity is lowered, the color becomes very dull and almost unnoticable. This is clearly not how the highlight tool is supposed to work, since highlighters are obviously used to make certain text pop and attract eyes to that point. I do not want to lower the opacity because it was working fine at 100% opacity previously. My adobe acrobat pro is up-to-date, plus I have tried repairing installation and uninstalling then reinstalling the app and it is still

I have Acrobat Pro on 2 Mac computers. Documents on one of them have font display problems. Same documents on other computer is fine. Was not a problem in the past. Looking at the list of embedded fonts, they are identical on both machines.

Ever since the new update/release came out of Adobe Acrobat Pro, when I click "edit," none of the properties show up in the panel where they are supposed to be displayed. Ugh.

Hello community! This is my first time posting here so I don't really know too much about posting, but I need some help. I was trying to install Acrobat Reader on my Windows 7 laptop and when I ran the installer it said it was successful, however it didn't create any shortcuts on my desktop, nor my Start menu. I tried checking in program files for an Adobe folder but there was nothing. I even checked the program files x86 folder but there was no adobe folder there either. The installer never said there was an issue and since running that the laptop has gotten slower. The laptop I have is a Dell Latitude E6440 (and for anybody asking, no this is not my main computer). Please help! And in case anyone thinks I downloaded a fake installer, I went to the official Adobe.com website to download it.

I have a form that automatically maps a Loan payment due date as MM/DD/YYYY.  There is another field (we’ll call that field LOAN_DAY) on the form that requires that DD field, but my core system doesn’t have it as a mappable field so I’m trying to figure out not only how to extract it from the loan payment due date field (we’ll call that field LOAN_PAYMENT) but also how to add the suffix (i.e. DD = 20 but needs to become 20th).I’ve played around with extracting the DD to a separate field and then trying to build a validation in the LOAN_DAY to add that suffix but I’m just completely stumped.  I haven’t found anything similar asked in this forum so hoping someone can help!Example: mapped field LOAN_PAYMENT = 03/20/2026.  unmappable field LOAN_DAY needs to show 20th. Thank you all in adavance!

I’ve tried two ways. These are scanned documents. The entire purpose is to not have to manually enter the data. We can scan it in with the header or without. Either way they both come out a mess. Nothing is lined up and handwritten text is not converted properly. There are other programs out there that are able to convert the document without the header and it looks great. We pay for Adobe. Sure don’t want to pay for two programs to do what the first one should do.Am I doing something wrong?I read somewhere that the only way this works is if the document is not scanned in. If it was already in the system, I wouldn’t have to convert it this way. Saying the document cannot be scanned defeats the entire purpose.From this...To this...Thanks,Jessica

We are tying to use Adobe Acrobat DC across our organization in a VDI environment. We have many users that do not have a account and would just use Acrobat DC for viewing/printing PDF's. We will like to disable the pop up screen every time Acrobat is opened since the users can login manually if they have an account.

Not sure why the billing history is not accessible when you are in the Admin console?  It would be more convenient.

Hi there, hope everyone’s well. I’ve got quite a complex issue on my hands, so any support is appreciated.I’m trying to create a pdf document that I can use as a template, have the ability to cut and paste unique text into the document. All with the hope of making this as efficient as possible for large scale file producing. There have been a few issues I’ve run into because of this:My acrobat is incredibly slow, significantly more so compared to photoshop and illustrator. When in acrobat I can’t seem to edit the copied and pasted text format i.e bold, italic etc. I have these drop down option boxes (1-5 answers), however when I enter the answers and go to print, it clears the answers. (Acrobat online works if I share the document to my self and access through the link, but that’s quite time consuming.)  Due to it being unique text I’ve been trying to figure out how I can have text box reflow. So if there’s too much text, a “new” text box is made on the next page in order to fit all th

Not unlike an app running off screen in a way but it is not off screen.  It is on one of their monitors just extremely small about 1 pixel in size and only looks like a ‘dot’ or perhaps a ‘hole punch’ icon.  If you click on it,  it closes.  You cannot manipulate it easy enough to maximize the icon and there is no rhyme or reason for it to open this way.  Nothing the user seems to have done other than launch Adobe Pro.

When I open a file in Adobe Acrobat - or even just the program and look at all tools - and select Edit PDF, I get an error message: Acrobat has encountered a problem. Some features may not work as expected. Try repair to fix the issue." So I click repair. It does its thing. And nothing is repaired. If I click cancel, the Edit Panel does not display, severely limiting any tools to actually edit. I'm at a loss how to fix this problem. Any suggestions? HELP?

Hi, in January I started a 5-day free trial for Adobe Acrobat which I cancelled within the free trial. I even got a cancelling confirmation. Now I see that I still got charged 7,98 €/month twice. I saw my account had AI for Adobe Acrobat subscribed, even though I never subscribed to it. I cancelled the subscription but I also want a refund over those 15,96 €.Thank you!

Esta dando erro na hora de editar pdf