Questions

Hi there,Since 15.02.2025 Adobe Acrobat Pro halts when opening any kind of .pdf file! This happens on a Windows 11 Pro platform with every application on it, includind the OS as well, up to date! The only solution to open an .pdf file is to unlog from Creative Cloud, this makes Acrobat Pro unusable, uninstall Acrobat Pro, install Acrobat Reader and open any kind of .pdf file without any problem. There is a major issue for my company, the fact that I'm not able to use Acrobat Pro as I use to use it in the past.Please do all the necessary diligences in order to solve this issue.Looking forward to hear news from you,Yours,Claudiu Nemes

Adobe Acrobat under Sequoia 15.3 on a MacBook Pro M3 Max still has bugs without end, which have probably been known to adobe engineering for years, but for some reason are not fixed.These include the ‘page transitions’ functions - these simply do not work at all on the Mac. Likewise the functions under ‘View when opening’ (size in %, open on page ..., page layout, for example continuous). All of this does not work or no longer works if you equip yourself with new hardware and software - very annoying!The last functions mentioned, such as ‘View when opening’ > Size in %, Open on page ..., Page layout, for example continuous - are simply ignored. Adobe opens the file after closing it at the point where you closed it, in the % size that you last had as a view, with ‘Page continuous’ the page is immediately turned to the next page when scrolling faster - with slow scrolling the transition to the next page hangs ... Errors without end - and Adobe puts you off to the pain threshold - in t

Ich habe neuerdings – ohne was geändert zu haben - Probleme mit dem Farbmanagement in Axcrobat. Es synchronisiert meine "Settings" via Bridge nicht mehr. Die Settings sind auch nicht auswählbar... Es zeigt mit nur noch Benutzerdefiniert und die 4 Standardauswahlmöglichkeiten an Meine Settings befinden sich alle im USER-Library-Application Support-Adobe-Color-Settings Auf meinem iMac Ventura läuft alles, hier auf dem MacBook Air unter Sequoia lief bis letzte oder vorletzte Woche auch alles... Liegt das am neuen Update von Acrobat oder kennt jemand das Phänomen? LG und DankePhil

I have send a doc to a client for signature. They printed and signed but are continually getting reminders to sign.Does anyone know how I can withdraw the e-sig request? Thank you 

I'm working on a 30+ page doc and have to manually tag it. First, it won't let me work on the entire doc at one time without glitching. It won't let me change the reading order. Because of this, I'm working on each page individually and will merge them at the end (silly that I have to do this in the first place).  Second, the more tags I add to a doc, the more likely it is that it will glitch out. I was tagging a Table of Contents page and it's messed up the reading order audibly, but not technically. The reading order AND the tags show they're nested and ordered correctly. However, when I read the page as a whole, it's skipping entire groups of tags. It was working fine until my last group of tags. Why is this so buggy? Is there a fix? My company pays for Adobe Suite. It's 2025, it should not be doing this still when it's obvious it's been an issue for years. 

I'm using MacOS Mojave, Version 10.14.1. I also use MacMail. When I open a Adobe Acrobat Pro DC PDF file, it shows the blue share button and the email envelope button, but when I go to click one of them, it automatically freezes up and greys out either option. Anyone else experiencing this problem?! Help!

Ivm onduidelijke documenten o.a. hoe krijg ik pdf documenten helder der bvb wi witter en tekst zwarter? bij lage document om deze wat helder scherper te maken krijgen hoe gaan we dat doen Vr Gr Theo Adema

Hi, I have an issue with acrobat pro 2020, it crash on startup.- I read desinstall and reinstall a 2 or 3 times- I add the key in the registry- my laptop is up to date win10pro 22H2 19045.5440- even acrobat distiller crash...- I desable the win8 compatibility mode like explain in an other post It keep crashingI ran the diagnostic tool, here is the ID : cb203d8c-7f2f-4f82-86dc-00560c19b724 Thanks for you helpStephane   

Hello, I running Windows 11 Pro with Acrobat DC.  I always uncheck "rely on system fonts" and set to "high quality print" and then save this as default for printing documents to Acrobat PDF. Several times over the past 12 months, I will try to print a document and get an error becasue the font I'm using isn't available in Acrobat. I then find the box is now unchecked re fonts and set the Standard rather then High Quality Print. I have now worked out this happens after some after Acrobat DC updates, with the Acrobat Printer printing preferences getting set back to default. This is highly annoying Is anyone else having this problem? I'm wondering if this is specifically something to do with my settings or it is a more widespread issue? CheersMick

This is a reoccurring and annoying dialog box message, and there ain't a damn thing you can do about it...OR IS THERE????99% of the time 'amtlib.dll' is flagged as a threat by your AV program, usually falsely, but still it either gets deleted or quarantined after the initial startup of the program 'Acrobat' or whatever, or immediately after reparing or reinstalling the product.YOU MUST STOP YOUR AV PROGRAM FROM ACCESSING THE FILEHere's my solution....Check your anti-virus program (SEP, McAffee, AVG, Microsoft) has not deleted or quarantined AMTLIB.DLLIt's an essential component of Acrobat and Adobe products, and I discovered that it had been deletedI turned off my AV, reinstalled/repaired the Acrobat installation, and added an exception to my AV to ignore the file C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\amtlib.dllGuess what, it worked.AND IT'S ABOUT TIME TOO !!!

The PDF was commented on using Acrobat and no other modifications were made. The document was saved. When retrieving the saved document, it is listed with the correct date and time, but no comments appear. It does say the document was modified at x date and time, which is correct, but those comments (the modifications) are no where. I have tried all the typical things to get them to show up. I think they are gone. Since the file is saved with the right date and time, could there be a way to recover the comments?

Hello, everyone!I have followed this guide in an attempt to identify the reason why Adobe Acrobat Pro keeps crashing on our company PCs:https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-crashes.htmlIt clearly states "Note: If you don't see the crash report dialog box after a crash or freeze, collect crash dumps/logs, process dumps, spin report, and process samples for all Acrobat processes and send them to the Adobe Support team. "So I follow the link https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html and I create the crash dumps.Now, I don't know where to send the files and the customer support representative in the chat refuses to send me an E-Mail to send the files.How do we proceed?THANKS!

Since I got the Adobe Acrobat PDF Pack, when I scan a document with my printer, a Brother J985DW, it creates the PDF but will not let me download or save it to my computer. I get a message "you need an Adobe subscription." How do I pair the printer to my subscription? I had a prior Adobe product that did work.

Hallo. Ich nutze einen PDF printer auf um eine schreibgeschützte PDF als PDF zu drucken. Ich gehe auf drucken und wähle den Drucker aus. Anschließend öffnet acrobat dann die gedruckte pdf wieder. Das machen ich, da die PDF zu groß zum versenden per email ist und ich diese verkleinern möchte. Bis vor kurzem funktionierte mein Weg noch reibungslos. Jetzt wird mir nach dem Drucken die Datei als leere Seite gedruckt bzw in Acrobat angezeigt. Mit einer nicht schreibgeschützten Datei funktioniert es weiterhin. Das Problem besteht nur auf IOS. Auf meinem Windowsrechner, kann ich das weiterhin machen. Ich hoffe, dass jemand eine Idee hat. lg

Hi Acrobat community! I've problem with the function "request e-signature", when I'm trying to request e-signatures this message below pops up.I've a Acrobat Pro license licensed to my account so this request e-signature function should be available for me, does anyone has any idea what could cause this? Thanks in advance/Johan

How can I make the first signer of a web form be able to select one approver out of multiple approvers on the form that the form should go to next?

Please how can I recover my chat with AI assistant on adobe acrobat reader. I was studying and the app closed and reopened on its own and I can't find the chats anymore. In this case, is there a way to recover the chat history? Thank you for your help

Sometimes, after saving a PDF in Adobe Acrobat, interactive elements like form fields, layers, or annotations disappear, making further edits impossible. This unexpected flattening can be frustrating, especially when working with complex documents. Is it caused by specific settings, file compatibility, or something else? I noticed this issue while managing PDFs related to my website [Link removed] and it’s becoming a major problem. Kindly help me to fix this issue        

There is a bug in Adobe Acrobat Chrome Extension: When clicking on a link in a PDF with a foreign character in it, it fails.Example: https://øds.dk/DLA-web.pdf. Try the image on page 6. "øds.dk" is transformed to "øds.dk" (which is not a valid URL)it should be "xn--ds-kka.dk" (which is a valid URL)Without the extension Chrome handles it correctly, and so does other extensions such as Smallpdf.

In WordPress, the hyperlinks in embedded PDFs are meant to take logged-in users to an internal page.  However, what happens is the user is sent to the login page after clicking the link.   When opened in a new tab, the user remains logged in and can view the page (Chrome).  This issue is only happening with hyperlinks in PDFs embedded in the page. With Chrome, opening in a new tab or copy-paste will allow the user to view the page. With Edge, the user is taken to the login page regardless of how they attempt to access the page. The desired behaviour is: User logs in, navigates to page with PDF, clicks link in PDF and can view page (while remaining logged in). Any solution is appreciated, this does not seem to be as common of an issue as expected.  Details:Embedded using built-in WordPress PDF viewerAdobe Acrobat PDFs

Greetings everyone, I have a problem with Adobe Acrobat Xi,I have it installed on a desktop computer and a laptop. Why does the conversion take time on laptop computers and on desktop computers the process is fast,I have done the process on different laptops and it takes time compared to a desktop computer. could you help me please?

how do I save changes to a fillable form after the form fields have been filled? I dont want it to be editable again. I am working with Adobe Acrobat Standard DC

Even after buying the subscription it keeps asking me to subscribe. The miney is already debited  

https://mail.google.com/mail/u/0/#spam?projector=1&messagePartId=0.2How do you download and make any changes from an encrypted PDF link provided?

I have a form we fill out for work constantly. I fill it out, print it, and then close the file and hit do not save. Next time I open that file, it is still filled out even though I hit do not save. If i close the file again and open back up it is cleared out. Is there a setting that im missing somewhere? Super annoying to have to close the file twice each time i want to clear it out.