Questions

Hi Running Acrobat Pro 64bit version 2025.001.20756 on Windows 11. Flicking through a PDF with fairly large images and quite often the page does not load fully if there is a large image - it displays the top 1/2 or 2/3rds of the image and then nothing else shows, not even any vector text underneath the image. If I zoom in or out the page suddenly draws correctly. This happens a lot and is a pain. The PC has a GPU (8GB Nvidia T1000) - how can I be sure Acrobat is using it? There used to be a setting in the Page Display preferences I think but I don't see anything relevant there. Would be interested to hear if anyone else has had this issue, whether it is GPU related or not. NB This was not happening on my old Windows 10 PC running Acrobat Pro X with no GPU.  Thanks,Iain

Hi, I have similar question, my supervisor signed the document as I requested but it turns out in a different spot when i received it?

My user said before the Adobe PDF updates, their usual practice of using PDF file is When double clicking images, Adobe Acrobat would open the image in a new tab. However the cursor now goes from arrow head to a cross and double clicking doesn't open the image in a new tab. Instead, it gives the user the option to copy images. I’ve tested myself and I could not open the images as a new tab by double-clicking it too.Show Large Images is enabled in Preferences.Is there any settings to enable this function? Or did it no longer exist anymore after Adobe updates?Thanks.

Hallo,ich habe eine neuen Computer, nachdem mein alter nicht mehr funktioniert. Als ich meine Adobe Acrobat Pro (2017) installieren wollte, wird behauptet, ich hätte die Lizenz bereits 2 Mal aktiviert.Ich bin in mein Adobe Konto. Es werden unter dem Lizenz Produkt keine aktiven Geräte angezeigt.Nach einigen Recherchen in der Community habe ich nun rausgefunden, dass Adobe für alte Lizenzen keine online Lizenzadministration mehr ermöglicht.Andere user haben nach langem hin und her eine neue Lizenz zugesandt bekommen. Mein Problem, ich komme beim Support noch nicht einmal durch. Sogar der Chat behauptet, es sein zuviel los, keine Mitarbeiter verfügbar.Es ist wohl in England auch ein Rechtsstreit anhängig, da Adobe alte Lizenzen nicht mehr aktivieren lässt bei Neuinstallationen.Das geht natürlich nicht. Ich habe ein Produkt gekauft, dass mir in der alten Version reicht und möchte es weiter nutzen.Bevor ich nun ein Schreiben Aufsetze, hat vielleicht jemand einen Vorschlag, wie ich ein

When several documents are open in Acrobat and I dock the window to the side (left or right) of the screen, I can’t move the window because top part is covered with tabs and useless UI elements so there is no place to grab the window by.

Highlighting text in Adobe Reader can sometimes become difficult due to tool glitches or outdated software settings. To fix this issue, make sure Adobe Reader is updated to the latest version and use the Comment tool for accurate highlighting. Disabling protected mode, restarting the application, or repairing the installation can also improve performance. Proper settings and regular updates help ensure smooth and error-free text highlighting in PDF documents.[Third-party website URL removed by Adobe Moderator]

I do not want Adobe Acrobat to automatically open PDFs when I download them. I know that this can be disabled in Preferences → General. However, whenever Adobe installs an update this setting seems to reset for some annoying reason instead of respecting the current settings.How do I disable this setting permanently?

Hello,I have a question. Currently dealing with a client of mines from my Company that has been dealing with a particular PDF file that has been crashing. It crashes when user is trying to use sign and fill his signature onto the PDF file. I’ve ran repairs/Reinstalled deleting adobe cache for signatures. None of this seem to fix the issue. I saw that it was a known issue from adobe but it’s weird because it seems to just be one PDF file. I’ve tested it with my user with other PDF files and it was perfectly fine.Any solutions? Thanks!

I have been using the same document that was created using Prepare a Form. I input SSN's and use dashes between the numbers. This has worked fine, however, today the form looked different, and it started using a different font. Unfortunately, the dashes disappear after you click out of the box and is blank where the dashes should go. I also put dates and if I put 3-3-23 the form would automatically change it to 03/03/2023 which was a great feature. Now it will not let me enter the date without entering the full year. This part is no big deal just makes it inconvenient. I am not entirely sure how to fix this. 

I need to overlay two multi-page PDFs - one containing the main content, the second containing a unique label at the bottom of each page - to produce a single PDF where each page shows its own corresponding label.The Background and Watermark tools get me closest (Tools → Edit PDF → Background / Watermark).Both accept a multi-page PDF as the label source, but then only allow a single numeric page number to be selected from it, so the same label appears on every page. If there were a "use all pages" or page-range option at that point, this would be straightforward.Is there a way to achieve a true page-by-page overlay in Acrobat Pro?Thanks. 

Does anyone know how to make the Win 11 taskbar show a separte icon for each PDF that's open? By default, Windows 11 likes to combine together all open files by program.  Looking in the Windows community forums, I fould that we were given the option to turn off that "feature" last year (I'm running build 22621.2861, ver 22H).  So I set the tasbar to Never combine, and it stopped combining my Excel, Word, etc files. Each now shows separately on the taskbar. However, my PDF's are still being combined into a single icon. I know I can click on the icon then select which PDF to work on, but my preference is to have a separate icon on the taskbar for each PDF I have open.  Since Windows 11 does this for other for other programs now, I'm guessing PDFs are being combined due to some Adobe setting. Does anyone know if that can be changed so my Win 11 taskbar shows a separate icon for each PDF I have open?  Thanks! Thx

Is there a way to update a shared adobe acrobat link? I sent a pdf to a client for proofing and they made comments and I want to update the pdf with the new information without sending a whole new link.

After combining files and trying to save to netdocuments the users get an error message  with a crash report.  Attached is some of the crash report.   !DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd"><crashreport serviceVersion="23.0.0.202412091359_9601250" clientVersion="23.0.0.202412091359_9601250" applicationName="Adobe Acrobat" applicationVersion="26.001.21462" build="0" source="Windows-Client" crashType="n/a"><time year="2026" month="4" day="23" hour="17" minute="42" second="57" timeoffset="-360" timezone="Central Daylight Time" crsessionduration="70"/><user guid="e0eade2b-d13c-4b34-8282-96827e524de1"/><system platform="Windows 11 Pro" osversion="11.0" osbuild="26200" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="16040" machine="13th Gen Intel(R) Core(TM) i7-1365U" model="Intel64 Family 6 Model 186 Stepping 3" cpuCount="12" cpuType="8664" cpuFreq="2688 MHz" processorArchitecture="9"/><gpu><gpuinfo availability

I currently have the Acrobat extension installed in Google Chrome, and find it very useful to open online pdf files that I just want to read but not necessarily save. However, when I know that I want to save the file, it would be helpful to download it and open it in the Acrobat app. I know I can do that by opening it in the extension first and then choosing “Open in desktop app”, but is there any way to bypass the extension and directly open it in the app?According to the Adobe Help article “Open PDFs in Acrobat Reader from Chrome”, there should be a way to get a ‘prompt’ to “Open in Acrobat Reader”, however I can’t seem to get that to show up. (The article is from 2022 so the information may not be current.) I’ve tried it both with the extension enabled and disabled; when enabled, online pdf’s just automatically open in the extension, while when disabled they open in the Chrome pdf viewer instead.If there is (still) a way to download online pdf files and directly open them in the Acr

Beginning w/ the update to Acrobat Pro v2026.001.21529 Mac, images/files from xd files are not viewing properly. See example attached (I have more if needed). These are both legacy files created in xd a few yrs ago as well as new files created in the latest version of xd. Users within our org who have updated Acrobat to the latest version are experiencing this issue. Those who have yet to update are NOT having any issues. Images/files do view properly in Chrome. We have experimented w/ every single preference in Acrobat to no avail. Note that I am running Tahoe v26.2 

Hi all, I’m trying to fix an issue where all my .pdf files just show as white rectangles in Windows Explorer instead of proper PDF thumbnails.When I try to repair, reinstall, or uninstall Adobe [Acrobat / Creative Cloud Desktop / specify the app], I get this error: Error applying transforms. Verify that the specified transform paths are valid. Nothing so far has helped. What I have triedRepair from Programs and Features, same errorUninstall from Creative Cloud and from Programs and Features, same errorRun installers as AdministratorSign out of Creative Cloud Desktop, quit it, sign back inCleared the TEMP folderDisabled antivirus and Windows DefenderRan Adobe Creative Cloud Cleaner Tool to clean the affected app and CC DesktopUsed Microsoft’s Program Install and Uninstall TroubleshooterSystemWindows 11 Home: Affected app and version: Acrobat ProInstall source: Creative Cloud DesktopHappy to attach any logs that help. If helpful, I can also check the Windows

I have had Creative Cloud for years and just discovered that it was what has been causing my computer to lock up so (after A LOT of frustration) I removed it. I still need Acrobat PRO on my PC though and I can only find download options that also contain creative cloud. Does anyone know of a way to get around this? TIA!!!

Hi,We are running a Remote Desktop Farm on Server 2022.Adobe Acrobat Reader is installed & updates are set to install automatically.As far as I can tell all servers are already running the latest version of Adobe Reader which is 26.001.21529. Yet users are being continually prompted with a pop-up window similar to the attached image.If I log into the same server with my admin account and open Adobe to check for updates. It reports that the software is up to date.Any ideas why this is occurring and how can I stop it?Thanks in advance for any replies.Adobe Updates annoying users 

When I click the Pen icon to add my signature to a document Acrobat crashes. We have tried uninstaling and reinstaling and using the most current version of Acrobat as well as the last version. Any other suggestions?

Why does the workspace turn gray after adding open files?   It will not let me combine, I have to close it.  

When i Use the Perimeter measurement tool, it measures the distance, and then the measurement is a hidden comment, how do i get it to be visible like it does with the distance tool ? I use Perimeter way more than distance and its so annoying having to click in comments to see the distance - please help

Adobe Acrobat Crashing? Let’s fix it together!We know crashes are frustrating, but don’t worry, let’s tackle this step by step.  First, try these quick fixes:Send a crash report. When Acrobat crashes, send us the report — it helps us figure out what’s going wrong. Update Acrobat. Go to Help > Check for updates. A lot of issues get resolved with the latest version! Update your operating system. Installing the latest OS updates can make a big difference in stability.  Still having trouble? Let’s dive a little deeper based on your system:On Windows: Try Help > Repair Installation to fix any file issues. On MacOS: Delete Adobe licensing entries, such as Adobe User Info and Adobe App Info, from Keychain Access, then sign in again to refresh your license. Also, make sure your subscription is active! If none of these solutions work, don't worry — you’re not stuck!Run Acrobat Diagnostics and send us the log ID. We’ll take it from there and help you get Acrobat running smoothly again.  Yo

Hallo, ich habe folgendes Problem. Ich möchte das Preflight Plugin in Acrobat DC/Pro nutzen. Allerdings lässt sich dieses nicht installieren und es kommt folgende Fehlermeldung.   Wenn ich nun auf "Jetzt installieren" gehe dann öffnet sich von Adobe eine 404 Error Seite...  was muss ich tun damit ich Preflight auf meinem Rechner nutzen kann? Ich würde mich über Hilfe sehr freuen. Liebe Grüße

My Acrobat Pro just update this morning to Continuous Release Version 2024.002.20759. When filling out a PDF form, I can no longer navigate by using the Tab key.  Every time I press Tab, it opens a comment box for me to make a comment, rather than moving to the next field as intended.  I looked all thru the settings and cannot figure out how to disable this.  This has never happened until now and is incredibly frustrating!

There was a recent update to my acrobat.There are many changes I am trying to adapt to, but one important one for me is I need to be able to click 'edit' and drag to select multiple objects/text boxes on a PDF. Why can I no longer do this?Also, anytime I open a PDF it freezes for a bit and just spins and spins. This is happening on both of my computers (one Mac one PC).