Questions

I have an active Creative Cloud All Apps subscription including Acrobat Pro.Adobe Acrobat Classic crashes immediately after launch on Windows 11.The app opens, shows the Home screen, and then closes.I have:- disabled GPU acceleration- disabled New Acrobat experience via registry- reset preferences- verified WebView2Photoshop and other Adobe apps work fine.I need a working desktop Acrobat Pro or an official workaround.

Why does the scroll handle in the acrobat scroll bar not stay visible to help people use it????It only appears when you move the mouse over it so you have to search for it.It strains the eyes and is very annoying.Please imoprove it.

Yesterday 19 Jan. 2026 I have made a form in Indesign and Acrobat, in which I was able to import my XML-file. Today after making a few changes to only the plain text of the file, not the fields or field names, I cannot import the XML-file anymore. When I try to do so, I do not get an error of some sorts, after I have selected the file and clicken "open" the pop-up for selecting the file disapears and further nothing happens. What am I doing wrong? I also tried in a new, empty file to place just the fields i can import, without any more rules, but the same happens.  Also I have tried to Import an txt file, which also worked yesterday. Also the files that worked yesterday aren't working anymore. I have already uninstalled and installed acrobat again and don't know what more I can do.

Hi everyone,Hoping someone can help — Adobe Acrobat (desktop app) keeps crashing a few seconds after launching, every single time. It has been working perfectly for years until recently, but now it closes almost immediately.System details:macOS: Tahoe 26.1 (Build 25B78)Device: MacBook Pro (Apple Silicon, M3 Pro)Acrobat Version: Adobe Acrobat Pro 25.001.20937 (latest available)Crash behaviour:The app opensStays visible for 2–5 secondsThen closes automatically with a crash reportError includes: EXC_CRASH (SIGABRT) and abort() calledWhat I’ve already tried:Updating Acrobat to latest versionFully uninstalling and reinstallingRestarting system multiple timesUpdating macOSSigning out/in of Adobe Creative CloudClearing cache and preferencesAllowing full disk access in System SettingsUnfortunately, nothing has resolved it.If anyone has experienced this and found a fix — or if there's something deeper I should reset (license, plist files, cloud settings, fonts, plug-ins, etc.), I’d really appre

Hello,My company has created Fillable PDFs for a multitude of different applications internally.  The most common is a fillable Purchase Order template for our foremen in the field.  I personally created this form and sent it to all of my foremen.  Each foremen has an iPad with Adobe Reader installed.  Each foreman saved the PO template into Adobe Reader and is able to save / send the form when ordering materials, equipment, etc. from either our office or distributors.The issue we are currently up against is some foremen are filling out and sending a new PO, on their end it shows it being the new PO, but once received it shows a past completed PO.For example: On 10/20/25, a foreman filled out the template, which is saved in Adobe Reader, with a huge order for metal studs.  This completed form was sent to the distributor to put the order in, and the foreman saved it on his iPad.  On 1/9/26, the foreman then goes into Adobe Reader, fills out another PO with

I have Creative Suite 5.5 and recently installed it on a new PC. The software is deactivated on the old PC. However, when I try to activate the software the system still thinks I am at my activation limit. Has anyone had success getting activation to work? I understand the product is EOL for support, but this is an activation issue. 

Buenas, El proceso adobecollabsync.exe en las nuevas actualizaciones de ADOBE 25.001.20937 está generando un número muy alto de errores de conexión, en las antiguas versiones como la 24.003.20112 no pasaba.Adobe ha incluido algun cambio de puertos ¿? que requisitios nuevos existen¿?

Hallo zusammenIch wollte mich erkundigen, ob euch das Problem bekannt ist, dass sich PDF-Dokumente sehr langsam öffnen bzw. eine lange Zeit benötigen, bis der Inhalt angezeigt wird. Seit einiger Zeit haben wir mit dieser Problematik zu kämpfen. Es betrifft grundsätzlich alle PDF-Dokumente, und es spielt keine Rolle, von wo aus sie geöffnet werden. Falls ihr ähnliche Probleme habt, wären wir für eine Rückmeldung dankbar.Vielen Dank und beste Grüsse!

I just reinstalled my Acrobat because it wasn't working properly anymore. And the new version has a completely different user interface. What a design mistake! Why on earth do Adobe's designers always make things so complicated for users? The user interface that has been familiar for decades has now done a complete 180! Nothing can be found anymore, and worst of all, there seems to be no way to reinstall the horizontal toolbar. Is there any way to restore the original design? This new design is a terrible mess. There is no way to organise the tools in a meaningful way, and the user interface is completely different. If you feel you need to change the user interface, why not change it to match existing systems? Like ID? Does your company offer a prize for designers who manage to irritate customers in the most efficient way possible?

Hi, I have a problem with Adobe not printing from WORD or XL sometimes.  It says it is and then opens a blank page.  Has anyone encountered this before and if so did you solve it?

I've been receiving this prompt whenever I try to request for e-signatures.

Olá, estou com esse problema, fiz tudo o que está aqui e ainda não adiantou! Adobe pode orientar adequadamente?Já desinstalei e reinstalei; já mudei as configurações da maneira como está sugerido aqui; nada funciona. 

OS - Windows 11Adobe Acrobat (64-bit)25.001.20997 When I try adding an SPO site (I use global admin account and 100% it has acces to the specified SPO site) I get this error.In the SPO acces is allowed for app not using modern auth.In the SPO there is an Enterpise App for Adobe Acrobat with admin consent granted.  Please advise what else I should check?

I am trying to change some text on a document with form fields. However, I keep getting the error message - "This document restricts some Adobe Acrobat features to allow for extended features in Adobe Acrobat Reader. To create a copy of the document that is not restricted, choose Menu > Save a copy". The problem is that there is no "Save a copy" option.... A similar post a few years ago suggested to print the document as Adobe PDF and then edit, but when I try that I lose the form fields. Help!

Who can I speak to about my account?  I had two accounts somehow.  First I had been using for years without issue.  But recently it would only allow two logins.  So i tried to upgrade and get another licence in November.  This changed nothing.  Finally spoke to someone yesterday.They amended my account and back dated all my licences to November.  In addition they over stated by one licence.  Then they refunded the additional licence (not yet recieved) and it still states 4 and not 3 licences as of yesterday.  So I paid two months for nothing on all added licences. Who can I speak too?

I got charged €0,01 to start a trial account, but I never got the trial subscription. But now I am afraid that I athorized monthly payments and will get charged each month. Adobe has no other way to contact them, can someone help us out?

I submitted 4 PDF filings in court on Friday which were converted from Word to PDF using Adobe.  We have the full paid subscription version of Adobe. When we converted and submitted 4 court filings, on second look, we saw a huge number of conversion problems, such as this:  I recently received PDFs from others (not in my firm) of filings they submitted and noticed certain characters skipped in their PDF files too!  Between all PDFs with comments restricted, my client not being able to print PDFs I send to them, and now this, I can no longer trust the Adobe product and am forced to use Nuance instead, which is much more stable and reliable.  Adobe, please respond to and investigate these issues. Beth

There is a free way to install it or I have to buy any produt of acrobat to have it?I just need this icon nothing else. If I need only this, there is a prudt cheaper?Thanks for your help

We have an XDP PDF file being used by opening it in Edge Browser with IE mode. This is working fine with Adobe 2020 version. We recently upgraded to Adobe 2025 version and it has stopped working. It keeps asking whether to open or save the file rather than just opening the file in Edge (IE mode). Is there something that is missing or that has changed? Is there a way to get it working?

Hello,each time I create a blank page, its dimensions are 215.9 mm x 279.4 mm.How to set a default blank page (in preferences) with A4 format (210 mm x 297 mm) ?

Bonjour, je viens de changer d'ordinateur et j'ai du réinstaller tous les logiciels de la suite Adobe.tous mes logiciels sont bien en Français, c'est d'ailleurs la langue par défaut dans Créative Cloud. mais impossible de passer le logicier Acrobat en Français, il ne me propose pas la langue dans la partie "Language", même en selection "langue d'installation", il s'obstine à rester en anglais. je ne sais plus quoi faire ! merci pour votre aide !

Since the update, I have been unable to open on online PDF file.  I get the adobe symboll against a white screen....HELP!!

Hello together,I'm trying to create a form, where, if I check a box or boxes, the value will be added as a total sum.for example:CheckBox1 = 3CheckBox2 = 6Checkbox3 = 3if 1 + 2 = checked thank the Total in field "TotalSum" should be 9.If all boxes are unchecked than 0. I tried this script but this works only as "else", not as "and".sorry, I'm totally new in adobe or scripting... if (this.getField("1.0").isBoxChecked(0)) event.value = 0; else if (this.getField("1.1").isBoxChecked(0)) event.value = 3; else if (this.getField("1.2").isBoxChecked(0)) event.value = 6; else if (this.getField("1.3").isBoxChecked(0)) event.value = 3; else event.value = 0; Thank you in advance,Hinnerk 

Mac OS Sonoma 14.8.3 on MacPro Intel AND Mac OS Tahoe 26.2 on M3 PowerBook.Printer: HP Laserjet Pro M345-4Acrobat: Latest version on each OS Been trying to track down the souce of my problem for 3 hours so far. It started with a one-page PDF that just refused to print. So started by blaming the printer connection. When I hit PRINT the job shows to spool up and printer starts to respond, then job in print queue just disappears? I reinstalled HP Drivers, deleted/reinstalled printer, restarted multiple times - nothing. Both my computers with different OS vesions same behavior. Then I tried another PDF - same issue. Finally, I opened both problem PDFs in Apple Preview and they printed instantly! I tried printing docs from WORD, TextEdit, even Photoshop - no problems - that nailed it down to Acrobat. To complicate matters "some" PDFs DO print as I was testing further. I checked the two problem PDFs and No Security was added, so I am stumpped.

Hello,In a PDF page I have a content that is very small. I don't want to crop. I would like to select this part of the page, detach it and increase its size. How to do it ?