Questions

Hello all. Our entire team has been unable to share links for review in INDD, Acrobat and AI yesterday and today. We get 403 or 401 messages. This is a major impediment in workflow and approval. For some weird reason, we can share XD links. Is anyone else's team experiencing this? It seems like it's Adobe's issue. (Yes, we have logged out/back in, rebooted, reinstalled, all the things.) VERY frustrating. Thanks for any help, all!

Where do I find the plugins I had installed in previous versions of Acrobat?

Acrobat updated and i prefer working with the older version i had. In Adobe Creative Cloud i have the option to install 'Other versions' for all other apps except Adobe Acrobat.Can anyone explain to me if and how i can install older versions of Adobe Acrobat? 

My work computer updated to the new Adobe Acrobat Pro (2023.006.20320) and the app is now completely unusable. This update is genuinely terrible. Nothing was improved, and even after a month using this version, work that used to take me 5 minutes now takes half an hour.   I've tried to find the option to "disable new acrobat" but it does not appear under the "View" drop down menu. Why is the option not appearing for me and how can I revert back to the previous acrobat version?

Hi -- I can't seem to find an answer on how to customize tooltips in a PDF.  My source document is in Adobe FrameMaker (2022 release - version 17.0.4.628) and I'm using Adobe Acrobat Pro (Version 2025.001.20756). In FrameMaker, I created hotspots on three graphics. I saved my FrameMaker file as a PDF and opened it in Adobe Acrobat Pro. When I click any of the three graphics in the PDF, they function as intended: a corresponding link opens the correct PDF document. However, the tooltips, which I also configured in FrameMaker, are not there. All I see is the full URL for each link.In Adobe Acrobat Pro, I also created three clickable text links in the PDF. Again, the links work as intended: if I click any of the links, they open a the correct document. But, there seems to be no option in Adobe Acrobat Pro where I can change the default tooltip (full URL) to a more user-friendly label. I would greatly appreciate any help. Thank you and happy Friday everyone!Ma

My PC is equipped with a file manager called Explorer, it was included in the operating system (Windows 11). I use this exclusively to manage files and folders.  In Acrobat, when I save a file, it defaults to some Adobe file manager that's much less efficient. It only shows me 5 folders that I've recently saved other files to, whereas the Windows explorer shows me the folders on my PC and lets me choose where to save. I know I can click "Choose a Different Folder" and Adobe will pull up File Explorer but I'd like to skip that step and just have the file explorer pop up when I hit save-as - just like it does with every other app. 

I have a paid account and it won't allow me to edit documents even after I log in.  I tried chatting with support, he signed in and took over my computer, turned off the malware and now I can't open any of my PDF files.  I tried calling the support phone and I couldn't hear the representative and she couldn't get my email correct.  I've wasted almost half a day that I can't spare on this and I'm so frustrated. 

22 months after my post, I continue to receive notifications from developers advertising their tech tools and having big feelings when I point out that their reply is inherently not applicable.For MONTHS I have requested admins delete my OP.

Hello,I would like to add a 'non-digital' signature field on my fillable form. This form is to request a permit for the city and we want to post the form on our website. I do not want users to enter a digital signature when they fill in the form, I just want them to sign (as with Adobe Sign) but I will not send the file for signature. In short, my question is how can I get the signature field from the 'Fill and sign' tool into my fillable form prepared with the 'Prepare form tool' Thanks 

So, in two forms calculations won't work. The real weird thing is that two of these forms were created off the original, and it is the original and one of the others that are not working. For the ones not working, neither the sum function or the simplified function works (I haven't tried the custom calc field). Is there a setting that has changed to prevent these from working for these documents and not the other one? This is the simplied formula I am using: PowerPowerPlant-PowerSubPower (each of these are the exact names and tool tips of the fields in question) Again, it works for one document but not the others.

Hi, I use Chrome to visit reddit post like this one: https://www.reddit.com/r/sysadmin/comments/1b294ce/large_majority_of_users_getting_desktop_outlook/ Then I try to print it as a PDF file, but the printed PDF missing some lines. I have already disabled the "Header and Footer" to prevent them from blocking the actual lines, but that does not work. In the attached PDF file, you can see the name of the 2nd poster "CEHParrot" disappears. It seems that the original Reddit post is like a flow. When printing it as a PDF, the PDF page breaks the flow and makes it lose some lines.   

I can't print from Acrobat Pro to our main printer. I can print from any other app to that printer. I can print from Acrobat to a smaller printer.  I have uninstalled Acrobat, rebooted, and reinstalled Acrobat. Still same problem.  I have uninstalled and reinstalled the printer. Still same problem. 

Hey,How do I send multiple files at once for signature? I do not intend to send to multiple recipients, but only multiple files to the same one. 

Hi All,I have spent 2 days trying to fix this problem I have the latest Adobe editor desktop, on a windows 10 hp laptop,  when I try to print a double sided document the front page is fine but the back pack page is distorted and not legible I have tried every solution on chatgpt and other online suggestion, Adobe support were not able to assist neither was our organistional external It support. I am wondering if anyone has experienced this before. Thanks

Suddenly unable to print pdf documents that I printed 2 days ago.  Only half pages are printing?

Good day, community.  I have a form that has multiple subforms, produced using AEM. It is working fine with the exception of this.Background: The subform has an addInstance function, and when that is clicked, it copies the rest of what is in the subform. Same goes when the user clicks the remove button, it activates removeInstance function. Everything is fine except when the user decided to save the form. It saves the data as long as there is one instance of the subform. If the user adds 2 or more instances of the subform and saves it and opens it, the 2nd instance of the subform is not retained, only the 1st one. Any ideas why is it doing that? Hopefully, you understand what I meant. Thank you in advance.

Neither of the three calculation fields (Value, Simplified field notation, Custom calculation script) will save anything when I edit them. They just revert to greyed out after I have finished adding a calculation, does not matter what I input, I've tried everything. This is on a blank document created in Acrobat Pro and saved locally to my hard drive. The weird thing is I have another cloud pdf doc where calculations work just fine. After some experimentation, I tried copying a working field from the other document to the blank document. Then the Simplified field notation field would save correctly, and I was able to change the formula to fit my field names in the blank document. But if I change this field to a Value and try to pick the fields, we're back to not saving anything. If I then go back to Simplified field notation and input anything, it now won't save, so it is now broken. So it is kinda doable with the workaround as long as you keep it as a Simplified field n

I have a user with following issue--  user digitally signs a PDF document.  When he tries to do a 'Save As'  and use the SAME filename,  an error message appears  "The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder."    The original filename is changed to a .tmp file.    We already tried the suggested fix of: -> Preferences, Security (Enhanced)  turning off "Enable Protected Mode at Startup."   Removing and reinstalling the application doesn't seem to help.   User states this error message never appeared in the past but only recently.  (He was able to Save As to the SAME filename in the past after adding a digital signature.)Below is the version of Adobe being used:Continuous release | Adobe Acrobat version 2025.001.20756 | 64 bit Please suggest of any way to fix this issue.      

When I want to add text, the text defaults to white, not black. Also, my signature template is never available to use. 

When I try to convert my scanned document, PDF, to Microsoft Word the whole format becomes messed up and almost every word on the pages are misspelled. Please let me know if there is a way to fix this. 

If you open PDF files from within the Adobe internal file explorer the files will not show up under “recent files” when you try to attach in Outlook.   In outlook when you click “insert”, “Attach File” then look under “Recent Items” the list shows all recently opened items EXCEPT pdf’s.   (All PDF’s are missing)   This issue was a problem a couple of years ago but this seems to be a very recent change or issue.    Cause (as I’ve identified it)    If you open the PDF using windows explorer instead the files do appear in the recent file list.  (see below)   After opening from Windows Explorer the file shows up in recent items list  

Hello everybody, I'm having a lot of problems that I don't understand.I have just installed Acrobat Reader DC in 2 PCs, Win10, and I get the same problems on both.I don't get the same problems with any other software.I have other PCs with Windows 10, same version of Acrobat, which work fine. 1) if I press Ctrl and I rotate the wheel, Acrobat simply scrolls. "Make Hand tool use mouse-wheel zooming" actually zooms when I use the Hand tool and I rotate the wheel, but ...2) ... the Hand tool doesn't move the page3) if I select Marquee Zoom it doesn't let me select any region, it zooms immediately as I click the mouse button4) I set "Make Hand tool select text & images" but it doesn't select anything5) the Selection tool doesn't work: it doesn't select anything as well I have uninstalled Acrobat and installed again with no success.I have replaced the mouse and the keyboard with no success.Thanks for your help, best regards.

After signing pdf documents in Adobe Acrobat, the format of the document changes and adds random characters. What is causing this and is there a way to prevent it?

I have a user who when printing mulitple copies of an 11 page document (double sided), page 1 of the 2nd copy is printing on the back of page 11 of the first copy. It doesn't happen on their old computer and doesn't happen on Preview app on the Mac, so it does seem to be an Acrobat problem.I imagine this is a setting somewhere but don't have Acrobat myself so can't play around. Any ideas for when I get back on their computer and poke around?

I decided to try out Adobe Acrobat Pro for teams, but after I got the free trial, all the completed and in-progress agreements in my account have suddenly disappeared after logging back in. Some of them contain important documents that needs to be saved and I can't seem to find a way to recover or discover where they are located. Also to note, they were not in the deleted section. How can I get these agreements back and what steps do I have to take to find them?