Questions

I have a fillable PDF that asks for an email address in a text field. Once the user enters their email address, I would like for it to automatically be converted into a clickable mailto link that, when clicked, opens the default email on another user’s device. Is this even possible?

Over the past few days, my pdf's are missing letters and words after saving, closing, and reopening. The first time this happened was when I duplicated a page in the document. Ever since then, when I open files with "Open Sans" embedded font, the words and letters are randomly missing and it doesn't happen with all Open Sans text boxes. My only recourse has been to select the text box, change the font to another font, and switch back to the original font. Any thoughts on how to resolve this issue permanently? System Details:Adobe Acrobat Pro DC Version: 20.13.20074.411690OS Name: Microsoft Windows 10OS Version: 10.0.18363  

This  problem only occurs with docs from a certain source. Viewed on line, the doc is OK. But when downloaded, the type is readable but distorted. Screenshots  generated the attachments, since the doc is secured (i.e. no editing permitted).

Buenos dias con todos, por favor si me peuden ayudar.Hace ya un buen tiempo atras(5 años atras) compre un e-book, para realizar mis labores, ahora cuando trato de abrirlo me sale el mensaje:“Este documento necesita funciones de administarcion de derechos digitales (DRM), compatibles con las ediciones digitales de Adobe.”Por que puede estar ocurriendo esto.???Espero sus comentarios.Saludos.Luis Fernando

We have certain items with grayscale photos that use CMYK ink that we need to convert to black ink only. However when I use Convert to Grayscale or Digital Printing (B/W) to achieve this, the photos become extremely dark, unless I turn on Output Preview, at which point they appear brighter.  The dark appearance happens whether I’m viewing them in Acrobat or a web browser.  Why is this happening, and how can I prevent it?  It has caused confusion when proofing to clients.Using Print Production → Convert Colors → Gray Gamma 1.8/2.2 gives slightly better results for the photos but turns all of the text a faded gray color.Examples shown below:Original photo using 4 colorsConverted to grayscale using preflight, regular viewing in Acrobat/web browserOutput preview turned on in Acrobat 

I manage a small business IT dept.  We have Adobe Acrobat Pro 2020 licenses.  I have a laptop that died  and wish to install Acrobat on a new laptop but it says the license is in use on another device.  I cannot get onto that device to deactivate.I tried logging in with the user account from that laptop and it states there is no account.  This is bizarre since I had to create the account to register the product.I can find NO phone number to call support and have been running around in circles. I am so frustrated with Adobe right now I am thinking of switching to another product. Any advice would be helpful. 

We really don't want anyone uploading documents into PDF Spaces and allowing Adobe to hover up all our organizational data to train their AI. The PDF Spaces tool sounds neat but raises some serious data loss prevention and access control and compliance auditing concerns.

Hi all,is it possible to bring object to front/back? By mistake I've deleted an image laying under some text and other images from document and now I'm not able to place it back without covering every other objects 😞Is there any solution for this? Undo also doesn't work...Thank you for any help,Jirka

Before I start downloading tools or editing resgistry keys, is there a simple way to keep Adobe Collarboration Syncrhonizer from firing up? It is diabled on startup. In Acrobat Pro 2020 Pereferences>Adobe Online Services I have unchecked "sync preferences across devices and document services." I only use Pro 2020 and do not use any Adobe cloud services/sharing. Windows 11. Thanks!

This has been driving me nuts lately - I can't reliably use the 'find' command to find simple text even though it shows the proper number of hits in the suggestions.At the moment I'm viewing a truck manual. I hit control-F and enter "fuses". I get "no exact match" and then 22 results for "fuses" in the suggestions drop-down. If I click on the suggestion, it just redraws the drop-down. Advanced search finds no results.Chrome's PDF reader finds it just fine, and agrees there are 22 results. If I select a section of text and paste it into Notepad I can find 'fuses' just fine, so it's not that it's showing up as an image or something. Acrobat Reader DC behaves the same for me.It's not just this one document - it happens across all of the datasheets and technical manuals I read, too.What gives? 

Hi, can someone take a look at this stamp and let me know what I am doing wrong, I was battling with this all of yesterday…  I can get the prompted entry to appear when I insert the stamp but it doesnt populate the field once inserted Acrobat Pro 2025.001.21288 64bit 

Everytime I try to use my Acrobat Pro and sign a document in the signature/date stamp field the screen greys out and it freezes up.To get out of the greyed screen I must hard shutdown the application.I am running version Adobe Acrobat Pro DC 2021.007.20099.I have not had any major updates or changes to my laptop and it used to work perfectly until about a week or two ago.I have tried to completely uninstall the program using Control Panel --> Programs --> Uninstall and then reinstalling the application through Adobe Creative Cloud.I have then proceeded to completely update the application and have check for further updates / none available at this time.Does anyone have a similar issue and knows the steps on how to fix this? Any help is appreciated. Thanks! 

My yearly subscription has been paid to 2027. I added my new email address to my account (as a secondary). Now when I sign in using my new email addy, it's saying I don't have a subscription. Do I lose my already paid subscription and have to buy a new one??

Adobe Acrobat is a powerful tool for managing PDF files, but like any software, it can sometimes encounter errors that disrupt your workflow. If you're experiencing issues with Adobe Acrobat, follow this guide to troubleshoot and resolve common errors. This article will cover various error scenarios and provide solutions to help you get back on track.1. Update Adobe AcrobatError: Adobe Acrobat is not functioning correctly or crashing frequently.Solution:Open Adobe Acrobat.Go to Help > Check for Updates.Follow the prompts to download and install any available updates.Restart Adobe Acrobat and check if the issue is resolved.2. Repair Adobe Acrobat InstallationError: Adobe Acrobat is not opening, or you receive error messages related to missing or corrupt files.Solution:Open the Control Panel (Windows) or Applications (macOS).Go to Programs and Features (Windows) or Applications (macOS).Select Adobe Acrobat from the list.Click on Change (Windows) or Right-click and select Show Package

What does this meen?What to do?

Hi When I try to convert a word document to pdf two problems arise: 1) The page numbers change (it's different from the original word document) 2) That tables that exist at the end of the word document aren't rendered properly when converted to a pdf as can be seen from the picture below. Originally it looks like this (in the word document) : You'll notice that the page number changed in the pdf and it caused the table to be messed up! I've tried the following: The document has hyperlinks 1) converting the word to a pdf (best for printing) the pages are the same and it's the exact same copy but the hyperlinks and the hyper table of contents doesn't work at all. 2) When I convert it for a pdf (best for electronic distribution) it keeps the links working but the problems above appear (with the tables and the page numbers). I want the pdf to be exactly like the original word document with working hyperlinks. Please, I really need help with this, I've been trying for weeks to make it work

We have a user that want to export all of their Acrobat files from their Acrobat account and then import it into another Acrobat account.  There are hundreds of documents.  Is there a way to bulk export the data?

Hi,We recently ordered number of Acrobat Pro licenses for our team, but a few are having a problem when editing documents; whenever they try to change a letter or number with another number it shows as a symbol (doesn't happen with alphabetical inputs). The latest updates have been installed and noteably they are running on the 64bit version; my 32bit installation does not have this problem (each time i try to update to 64bit it says the "operation failed"). Is there a known issue with this for 64bit versions or is it something else (settings between us look the same). If it is 64bit related, is there a way of downgrading to 32bit to see if that changes anything?  

When I have a PDF file open, most of the time I can't open another PDF file. Only when I closed the alraedy opened PDF file, I can open another PDF file.

After the last set of Acrobat updates, I cannot edit headers & footers. I can add them to a document, but even if I try to edit them immediately after they are added, I get the message "Header & footers cannot be detected." Any solution?It is a simple problem as I have described it. The files are created with AutoCAD, MathCAD, spreadsheets, Woodworks, etc. It just cropped up on 01/26.  I can delete the headers/footers and re-add them. But, it is a pain & the software should work.

I work predominatly with technical drawings and blue prints.  I need to highlight areas NOT just text.  Both Foxit and Revo Bluebeam have area highlight tools.....Adobe does not???  Can't find anything but the mostly useless text line highlighter.   No point in paying for this software if it doesn't have a feature I use every day.  What kind of Idiot designs a PDF editor without this feature???  Searched the community and the web...only relvant answer I found states Adobe doesn't have an area highlighter.  Thanks in advance if you have an answer! 

                                   Is it possible to tag the content of a pdf converted from a word document, that shows track changes in the pdf, so that screen reader users can be notified that the chunk of text has a strike through/has been deleted and that a chunk of text is a different color and was inserted?           When I use the Adobe Plug-in in Word to convert to pdf I noticed that the chunks of text that have strike through to indicate deletions, and the text that is a different color to indicate an insertion, are tagged as <span> but is there any way to make it more clear to the end-user that the text was marked for deletion or insertion?

New Windows 11 PC - Acrobat Pro 2020 has not been installed yet.Yesterday I tried to install Acrobat, but the sign window kept on popping up. There was no way to get Acrobat installed - it would start and showed up in a split second and then showed the sign in window again.I restored a Windows image that I created just before starting installing Acrobat.So I start of with clean slate.In some post a link was provided to the last 2020 versions.https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.htmlI downloaded the pro version. Went thru the setup, entered the license key, etc.Then signed in. Okay, so far so good.Launched Acrobat, a pop up showed up(Freely translated)“Serial number upgradeThe serial number you entered is valid, but no eligible product can be found on this computer.If you want to use the serial number you entered, you must have one of these eligible products.Select the product you own and enter the corresponding serial number.“The key I have is valid for th

I've attached a video of the Adobe PDF not being able to save pages  when rotated. At first,  it looks like it's saved but it's not. Watch the whole video please.   Please see attached.   

Hello, I'm currently using Adobe Acrobat to give a presentation, and I need to use my cursor to point out information that I present from figures. When I hover over certain images, I get this weird popup that gives a description of the image, with the text "AI-generated content may be incorrect" (see the attached screenshot). Due to the nature of the presentation, I cannot show the entire slide, but it does this with each image that is put into this presentation. All the information I've seen online says this comes from the generative AI assistant, and to turn it off in the Preferences menu, but I don't see a Generative Ai tab in the preferences to change this.  The presentation was created in PowerPoint and then a PDF was generated. The jpeg images that are causing the issue were take from large PDF files, printed to a single page PDF to extract the image I wanted to present, then saved as a jpeg and cropped in the Photo's App. Everything points to the grey popups being