Stock

Hello, we are an educative institution with a Mass Communications academy for the purposes of educating students on various subject; Filmography, image editing, etc. We would like to know the following: What is the possiblity of including the Adobe Stock license in the "Default All Apps for K-12" license? If you would be able to help us, it would benefit not only us, but also all schools utilizing the same package. 

I just went to cancel and was told I would lose all of my 60 images that I have left and be charge 10 pounds early cancellation fee.   When I protested about not being able to use my paid for images the chat rep suggested I carry on for another year with 3 months free.  I told him, I'm looking to spend less money not more and don't appreciate being upsold in this situation!     Here's the transcript.   Adobe rep:  I would like to inform you that once the plan is cancelled the you can not download those images.   Me:  But I have paid for them already   Sutpan I understand that and that's why I am suggesting you to keep the plan for now and avail the free three months offer.   Me:  You are NOT listening to me! I do NOT need 10 images a month but I think it's disgraceful that I cannot download my 60 images that I have paid for to date!  

Hi. I accidentally purchased an image 541419494 and tried chatting with support bot, but the bot does not understand what I need.Can someone here help me?Thanks!

I signed up for a trial subscription and missed the date to cancel. I can't afford it now and they want to charge me $189 to cancel it now. They didn't put that in large print anywhere 😞 I wouldn't have signed up for the trial then! What can I do to get out of the contract?

Hello, i received a billing for a Stock Plan that i am not familiar with, while i dont have a registered account. i am unable to reach customer care.

I am on a 30 days trial and I downloaded an image. My credits were not used and I was charged. How can I cancel the payment.   Thanks   [Moderator moved the thread to the correct forum]

Ive seen several people post a discussion thread here to revoke an accidental licensing they´ve done, and now I need to do the same. The ID is #163743427 . Wouldn´t it just be easier if you had an option for this within stock? 

Are the assets in Adobe CC Express under the same licensing umbrella as Adobe Stock? In other words if I want to use Adobe CC Express to make t-shirts and such but only want to use the shapes and design assets in Adobe CC Express or do I have to license them as if they are Adobe Stock?

Hi, I am new to using stack images. I wish to purchase a pattern to produce a stencil. I would need the extended license but what is the most economical way to go about purchasing it? Each extended license is £47.99 is there a better way of doing it? I don't need access to the videos or images section just vectors and patterns.    once we purchase a pattern are we able to alter it? Is that acceptable? Thank you

Ich möchte ein Erklärfilm gestalten lassen dafür möchte ich ein Standard lizenziertes 3D Bild verwenden und einbinden, darf ich das.?

I licensed a jpeg on accident. Description mentioned PNG. I opened it up and looked at the file to see if I could do anything with it, but honestly... it's just a jpeg.   Why is Adobe selling jpegs? What can you do with a jpeg that looks like THAT, with all the ridiculous DRM?? It precludes me how anyone can be allowed to sell a product on Adobe in such useless condition???

Is this where I would report an asset that is completely misleading?Contributor Fahad, FILE #:  539371955 It says right on the asset "editable PSD file" - so, I clicked License and (to my dismay) a JPEG downloads. There are no other file options to download. This is a very misleading stock image. When I pay for 10/mo...Which leads me to another question - is there a way to get a credit back when something like this happens? Thanks!

I have accidentally licensed Image #141373559 while browsing, I have no use for this image and also didn't realise it wouldn't be available in my subscription, how do I go about reversing this as I cannot use this image? ThanksVictoria

I downloaded the free trial of Adobe Stock and am using a book template to create a digital photo album. I'm not sure if I'll finish the album before the free trial ends. I will not use Adobe Stock often enough to want to invest in the monthly charge, so I'm planning to cancel before the trial ends. If I do cancel, will I lose the work I've already started, but not finished, in InDesign, which was created, in part, via the template? Or will that still remain as is? 

I have received mail with adobe stock, it give invalid error I clear history and change device and browser and no respond   [a moderator cured the topics]

제가 실수로 라인센스 구입을 했습니다.환불 받을수 있을까요?다운로드는 하지 않았습니다.esset id:#452581782

With the cloud app open and veiwing my Libraries, how can I tell which is licensed and which is not ? Thx

Hello, i canceld my monthly Adobe Stock subscription last week. It sasy the subscripton will end on 18/11/2022, so i thought i can use the remaining credits, but the credits are gone. So why did i lose my credits before my subscription ends? Makes no sense imo..

Hello, I enrolled in an Adobe Stock trial that I was unable to revoke in time for. Due to this, I spent all of my available credit and waited for Adobe to cancel it. I had some money sent to my card today, but Adobe immediately charged my account. Is there any way I can get a refund for this? I looked everywhere, but they don't even have a customer service department where I could speak with a real human and I really can't make IDD calls because it would be so expensive. If there is anything I can do to make a refund request, kindly let me know. Many thanks

I purchased by accident a video for 200 euros. I thought it was the trial version, the sd, but the 4k was selected, and as I had the card saved (because fo the creative cloud subscription) it instantly charged me. I tried to get the sd clip as I'm just trying new stuff to edit so I can improve my editing skills I'm not using it for anything serious.  It there anything we can do to refund this? I can't afford to loose these money, was all I've got.  Please help. 

I'm interested in purchasing a video from adobe stock but I want to check if it can be used commercially. It says the licence type is enhanced so does this mean it can be edited and used for a commercial website?

Please provide me with clarity on whether or not I may use free assets for commercial purposes. They will be modified with my text.I read this: How free asset licensing worksAdobe Stock - More than royalty-freeAdobe Stock offers high-quality free stock photos, vectors and videos you can use for commercial purposes with confidence.Use Adobe Stock free assets with confidence in your next commercial project. Our free assets meet the same licensing standards as our paid assets.but then under Standard license I read this:With a Standard license, you may not:Create merchandise, templates, or other products for resale or distribution where the primary value of the product is associated with the asset itself. For example, you can't use the asset to create a poster, t-shirt, or coffee mug that someone would buy specifically because of the asset printed on it.License information and Terms of Use | Adobe StockDoes this mean I am equally protected by the free license and can use on commercial

can i design this type of design on illutrator [moderator deleted link] If any one designer in the community please guide me about how to amke ths type of design on illustrator thanks   [question does not relate to stock and contains a link, that is dubious.]

I found a site which found is very well looking but this fonts is not on adobe please tell me how to fix this font on adobe Font example site: [moderator deleted link]   [question does not relate to stock and contains a link, that is dubious.]

There is no way I can contact any human in Adobe support what do I do Ive been charged without buying anything and all the links are for reading not for talking with customer service it looks like a massive joke . PLease help urgently cause it could be fraud and all the links on contract page are dead end Also all the links provided on community page are just dead end links to articles