Stock

Is there a way to get a refund on an image I licensed by mistake? 

Hi! I would like to to get an Extended License for an Audio I previously purchased with a Standard License. How can I do this quickly? I want to use this Audio file for an ad on TV. Many thanks, Daniela

Hi,  Accidentally Clicked License Image. How do I "un-license" an image?photo Grand panda bear nr #47106948;(

I signed up for the free trial of Adobe Stock in March.  I'm not a graphic anything; I just wanted to see if it would be helpful for small personal projects, and I was overwhelmed and confused with downloading and how to use items.  I put an appointment on mycalendar to cancel on 4/15 while in the free trial period.  I am fairly certain I came in and canceled my service by 4/15 at the latest.  I was charged $29.99 on April 18th.  I assumed I was late with processing the cancellation & got stuck paying for one month. Shame on me. Fast forward to July 18th, and suddenly I start getting billed $29.99 a month again.  I did not notice it on my statement until today (again, shame on me).  However there is nothing that happened in May or June to cause this to start billing again.  The only thing I can think of is that I asked my help desk team at work to give me Adobe Sign at work.  However, that doesn't make sense as it should be two dist

FILE #: 411129006The fire and water glyphs are wrong. I wish I had noticed this before clicking "License." Not sure how to reach out to the creators to let them know, so I'm posting it here.

Hi, recently downloaded Image "358632691" by nikelserThe images Vertical Posts and Red Ropes, the main aspect of the image, are Raster and low-rez.  Im sure its an honest mistake by the artist, however one that should be corrected.

Hi allI've discovered a stock image I want to use is no longer available. I had already downloaded it and have the file. Is it still okay to use? 

Hello,I subscribed to an Adobe Stock plan for my company, because it was specified that a subscription could be shared between several collaborators. But on the console I see that I have to take 1 license per collaborator, while I wanted the package 750 files per month for several collaborators. Thank you for your help, Adrien

Hallo Community, ich habe mir kürzlich die Creative cloud geholt und habe jetzt festgestellt, dass ich bei Adobe stock keine Bilder favorisieren kann. Wenn ich auf Meine Bibliotheken gehe steht da "Deine Bibliotheken konnten nicht geladen werden.Versuche es erneut, indem du alle Bibliotheken anzeigst" und wenn ich die Bibliotheken anzeigen lassen will heißt es "Bibliotheken konnten nicht geladen werden." Weiß jemand zufällig was da falsch ist? Danke im Voraus!

I recently canceled my AdobeStock subscription, but unfortunately, can no longer download previously purchased images without the website asking me to "Sign-up for a New Subscription." Is this correct, that I can no longer download already purchased images from my account?

Hello,when I try to subscribe to a subscription plan the form does not show all the spaces where to enter the data and I cannot continue, I have tried from different devices and browsers but nothing, I cannot go on. How can I do?

When I receive a newsletter from Adobe offering free assets (templates etc) I go to that article and when I click "Open in App" Photoshop opens, but doesn't shot the template. I also looked for it in My Library, but it's not there either. It happened to me several times now while I didn't have problems with it some time ago.

Hello everyone, I need to cancel my Adobe stock images subscription, but can see no way to do it; can anyone help please?

Hi. the wrong file downloaded for file number 256197993...    

Oops - I inadvertently downloaded a template (#346241979) when I was just trying to view it.  Is there a way to cancel/credit this?Thanks!

Hallo zusammen, meine Partnerin und ich sind beide im selbstständigen Online-Business tätig und nutzen regelmäßig Adobe Stock.Wir besitzen kein gemeinsames Unternehmen, wie bswp. eine GbR o.ä.  Dürfen wir laut Bedingungen auch eine Teams-Lizenz als quasi zwei Privatpersonen abschließen oder können wir nur unseren beiden eigenständigen Abos weiterführen? Besten Dank vorab für die Hilfe.

Hallo,die "Künstlersozialkasse" diskutiert gerade mit uns herum, dass das Erwerben von Lizenzrechten an Bildern bei Adobe Stock unter die KSK falle. Stimmt das? In den Lizenzbedingungen und bei einem amerikanischem Unternehmen kann ich mir das eigentlich nicht vorstellen. Hello,the "Künstlersozialkasse" is currently discussing with us that acquiring licensing rights to images on Adobe Stock falls under the KSK. Is this true? In the license terms and with an American company, I can't really imagine that.

Hi, I accidentally licensed FILE #:  65656991 while browsing images, thinking it would provide licensing information. I believe it was deducted from my allotment. Is there any way to reverse this error?

Comprei a licença deste arquivo no formato AI/EPS mas o mesmo está rasterizado e com a marca d'agua de outro site.

Hello,I think I exaggerated with the amount of saved favorite photos in the library and the photos stopped showing me. Have a window with pops up: "failed to get library item".  I have 2358 saved ... What can I do to make them appear so that I can separate them into several folders? Thank you.  

I found many wrong photos in the "ophthalmic examination" section.On the pictures the doctor use a defected trial frame with missing parts. Its so funny...Please find the attached pic with comments.

Paid for a licensed image and can't download. I contacted support the day I purchased. 4 times since have contacted support who assured me 24-48 hours to resolve the issue, it's been 9 days! They are unable to fix the issue and won't issue a refund so I can buy another image.

I have 18 assets as we pay for 10 standard assets a month and the breakdown states "What can you buy with your credit packs?" - 8 credits for HD Video but when I try and buy said video I can't seem to do so and it asks me to either pay $75 or upgrade my plan. I don't want to do either as I want to use the credits on my plan paid for.  What can I do?

There is clearly pictures labeled HDRI-s but only download option is .jpg ? 

Hello,I am writing because my bank account has been unexpectedly charged.I canceled traila version but my account has been charged, can you check on that?