Stock

I purchased by accident a video for 200 euros. I thought it was the trial version, the sd, but the 4k was selected, and as I had the card saved (because fo the creative cloud subscription) it instantly charged me. I tried to get the sd clip as I'm just trying new stuff to edit so I can improve my editing skills I'm not using it for anything serious.  It there anything we can do to refund this? I can't afford to loose these money, was all I've got.  Please help. 

I'm interested in purchasing a video from adobe stock but I want to check if it can be used commercially. It says the licence type is enhanced so does this mean it can be edited and used for a commercial website?

Please provide me with clarity on whether or not I may use free assets for commercial purposes. They will be modified with my text.I read this: How free asset licensing worksAdobe Stock - More than royalty-freeAdobe Stock offers high-quality free stock photos, vectors and videos you can use for commercial purposes with confidence.Use Adobe Stock free assets with confidence in your next commercial project. Our free assets meet the same licensing standards as our paid assets.but then under Standard license I read this:With a Standard license, you may not:Create merchandise, templates, or other products for resale or distribution where the primary value of the product is associated with the asset itself. For example, you can't use the asset to create a poster, t-shirt, or coffee mug that someone would buy specifically because of the asset printed on it.License information and Terms of Use | Adobe StockDoes this mean I am equally protected by the free license and can use on commercial

can i design this type of design on illutrator [moderator deleted link] If any one designer in the community please guide me about how to amke ths type of design on illustrator thanks   [question does not relate to stock and contains a link, that is dubious.]

I found a site which found is very well looking but this fonts is not on adobe please tell me how to fix this font on adobe Font example site: [moderator deleted link]   [question does not relate to stock and contains a link, that is dubious.]

There is no way I can contact any human in Adobe support what do I do Ive been charged without buying anything and all the links are for reading not for talking with customer service it looks like a massive joke . PLease help urgently cause it could be fraud and all the links on contract page are dead end Also all the links provided on community page are just dead end links to articles 

J'ai dû voir une PUB passer sur ADOBE STOCK en AOÛT à laquelle j'ai souscrit en libre essai.... divers évènements ont fait que je n'ai pas utilisé ce ADOBE STOCK et c'est parti dans l'oubli... et je m'aperçois que j'ai des prélèvements de 35 euros et quelques... je m'empresse de résilier vu que je n'en m'en ers pas et ne m'en suis jamais servi... plus de 160 euros de frais de résiliation.... Pas cool moi qui suis un abonné de longue date 😞 

It would be super helpful to be able to filter images by focal length. Matching isolated subjects and backgrounds etc. would be so much easier!

Nachdem ich im Probeabo mit 10 freien Bildern nutzten wollte konnte ich aber meine Auswahl nicht korrigieren und die Bilder die ich dann ersetzten wollte konnte ich nur noch kaufen. Der button lizensieren erscheint nicht mehr obwohl ich unter 10 Bildern bin.  Bitte um Hilfe!

I paid for Adobe Stock extended license - but it doesnt register when I try to download photos.  It still ask me for payment.

I purchased this image (an AI file) and it claimed to be "100% Editable Text," and "Easy Usage"... but I'm assuming I have no way to edit (please see screenshot)?  This is so frustrating!!!     [moderator edited topics]

I thought I was buying a plan to download some images - but I mistakenly purchased an extedned licesnse on a single image.  How do I return that image license so I can use those funds to purchase a plan?

Please help. I can't link my Fotolia account to Adobe Stock. Following the advice on the forum, I looked for the form at the bottom of the page, but it is not there. Login: night_sniper.

I licensed the wrong image. 59707658.  how do I get to someone who can help credit my account? This help area seems to only for reading about others help questions with zero link to how to acheive such help. thank you.

I have decided to post this here: For many years I have been a happy Photoshop-man, and a loyal customer. I also never had any problems with my monthly charge of 117 NOK pr month. But it all took a very odd turn when I decided to try Premiere Pro, for movie productions, such as documentaries etc. So far so good. The offer/price was supposedly 236 NOK a month. I thought it was expensive, but still worth it, after reading the reviews and my plans to have a good production-program with a company I thought I could thrust.  Suddenly I noticed in my bank that I was being charged 353 (!!!) NOK the day after the withdrawl of the amount for the program I actually signed up for, Premiere Pro. And this has been going on every month now. BUT: I do not even know what Adobe Stock is, so why would I sign up for it??! I signed up for Premiere Pro, and the price was supposed to be 236 NOK a month. And this was after strong concideration, because Premiere Pro and Photoshop was alread

Hi! Im located in Sweden but I need Adobe Stock to be in English and I know that i can change it on the region settings down below to the left of the screen but the settings are NOT getting saved!? So.. every time I enter Adobe Stock it keeps sending me to https://stock.adobe.com/se/ even tho I have changed the region settings to United States!? Hello!? Can someone tell me how to make this change so that it stays forever? Thanks!!//Lennart

Hey,  just wondering why there is no iOS app? is there no demand ? i would love to upload from my phone with a native iOS app? And I can't find a feature request website for Adobe stock contributors. how does this work ? thanks Peter 

Am I the only one who is kind of appalled at the lack of default diverse imagery within Stock? I just recently switched my team over to Stock from Getty, and I am shocked to see there is no filter for drilling down to specific ethnicities or even just giving me a broad range of diverse skin tones. EVERYTHING I see in a general search is white skin. How can this be? Am I missing something? How are we supposed to market like this?

If I see a print/piece of art here I like, how could I go about getting it printed and framed?Or is that not possible from this site? Thanks!

Can you verify that there has been no illegal use of the photo? Where can I report?  

I know there are other posts about not being able to download licensed images. Just want to make sure Adobe's staff is also aware the video files are not working. I'm trying to download a stock video file and have tried in Safari and Chrome. Both browsers say it will take 10+ hours to download a 1.1 GB file. I was able to download 5 GB of video files from Pond5 and Shutterstock in under 15 minutes so internet is not the problem. I tried chatting with a support team member but they did not provide a solution. If I'm not able to download this file, I'll need to find something comparable elsewhere and request a refund. Very disappointing.

if i join a plan to get adobe stock, does the adobe watermark go away from the stock i decide i want to use when creating and publishing? thanks for any help on this.

HiCan I print a free stock photo with standard licence and use it as photography backdrop for images that I create? I create product images to sell but the backdrop itself would not constitute the primary value of my work. Find attached examples of work that I create. Thank you for any hints. 

I just mistakenly licensed a vector that I didn't intend to - #310612463Can I remove it from my library and get a credit or is it just gone?

Guten Tag!wenn ich ein Adobe Stock Bild auf einer Website verwende, ist dann die Namensnennung des Autors erforderlich? Oder gilt das nur für Soziale Medien?Besten Dank für die Info. Mit freundlichen Grüßen Thomas Scherz