Stock

Hello, I downloaded an AI file from Adobe Stock, but when I opened it in Adobe Illustrator, it appeared to be a raster image rather than an editable vector file. I cannot select or edit individual paths, objects, or shapes, so the asset cannot be used as a vector file as advertised. Asset ID:AdobeStock_1966179019 I downloaded this asset expecting an editable vector file, but in its current state it is not usable for its intended purpose. Please review the file, and if there is a problem with the asset, I would like to request a refund. Thank you.

This is advertised as an editable stroke set of line icons, all of which are obviously just an AI slop image with no stroked paths, and they look terrible when zoomed in. ID: 2044506777

I have found a lot lately when downloading vector icons from Adobe stock that when you open the file it’s just a png or jpeg place in to the file. The artist - Lambe does this a lot (2023381250 and 2023381063). People are paying for these graphics and they are not the correct files. Does Adobe not check files and approve them? Wouldn't have this issue with iStock.

Bonjour.Je souhaiterai être remboursé du crédit utilisé pour acheter cette image :  2030017996https://stock.adobe.com/fr/images/colorful-3d-pineapple-slices-and-juice-splash-vector-design/2030017996En effet, l’image ne correspond pas au format de fichier souhaité. J’avais appliqué un filtre de recherche d’images vectorielles. Le fichier télécharger est un .svg (donc fichier vectoriel) cependant, c’est une image jpg déguisée fichier svg. Pas déllements vectoriels dans le fichier.C’est un procédé fallacieux et trompeur.Je souhaite également que ce (s) se soi(ent) plus accéssible via la recherche avec un tag d’images vectorielles car elle ne le sont pas.Dans l’attente d’une suite favorable à ce litige, je vous souhaite une bonne journée.  

I purchased an extended license for AdobeStock_1947678659 to be able to use it as a vector. I downloaded the .ai version, opened it in Illustrator, and it appears to be raster. Please assist. Thank you.   

I would like to report some AI-generated images that are of poor quality or don’t make sense (not technically but visually).Of course no one is “forced” to license such low quality images, but In order to maintain the overall quality of Adobe Stock, and to not make it more difficult to find good material by "cluttering" the collection with poor quality images, Adobe should be more strict when approving AI-generated images for the database. Examples:823810261105308541810180494129132749879691535129691533519759204051018049412…Check also the corresponding collections for more similar poor results. Best regards,Till.

Many vector assets are falsely described as “Editable Stroke” or not marked as AI Generated and after downloading turn out to be either live-traced slop or AI generate and not usable for my needs. I make sure to toggle ‘Exclude GenAI Content” on every search as I don’t want any AI generated images. This is a waste of credits. I wish there was an easier why to report problematic AI generated images besides posting on this forum.@Contributor1The following images are my most recent issues:193209407420146011341649857678

Hello everyone,I am an Adobe Stock Contributor (Displayed Name: byerenyerli) and a digital entrepreneur. Recently, I had to format my computer and phone, which unfortunately resulted in me permanently losing access to my Google Authenticator and primary registered email address. Therefore, I am completely blocked from accessing my contributor panel and cannot access my verified trade portfolio or earnings. I am an individual with health issues and unable to work normally. Stock content creation is my primary source of income.I have already contacted General Live Chat Support (I have the case email code and live support redirection. However, they are passing the buck to each other). The supervisor stated that they do not have the technical authority to modify contributor accounts from their panels and directed me to contributor email support. However, when I emailed them, I received an automated response telling me to return to the Help Center chat. I am currently stuck in a frustrating

Too many assets are falsely described as “Editable Stroke” but after downloading turns out to be a lie. It is copied and live-traced slop from these authors, not even usable quality. This is a waste of credits. Reporting the following assets:#1999833667#2005948525Screenshots shared of what the actually file looks like when opened. Please refund/replace my credits wasted on these assets.

Recently I have had some poor experiences with the Adobe Support Chat. As a last resort I am wondering if the shame approach might prove fruitful.I just clicked on an asset by mistake and cancelled the download yet a credit was taken away immediately.I asked an agent for help. At first he said he has helped many times (stock response, oh the irony!!) then he said it is not possible upon realising what the request was.I notice two posts where the license has been cancelled and the credit restored. Any help would be appreciated. I will be happy to DM the details.

After clicking EDIT IN PHOTOSHOP in Illustrator, the file wont open and Photoshop cant open any other file, v. 27.7.0, Mac OS. I need to force quit the app to open a file again. It happened a lot of times. No file is open and the options to create a new file and open file are grayed out (pic). Only option is OPEN RECENT, but if a choose a file it wont open. The app doesnt close too. Need to force quit it.  

Hi there, I was wondering if anyone could help. I am designing a product label for a sauce that will go on sale in UK. The initial print run will be under 500,000. Is this classed as a product for resale, and therefore I need an extended license?Or, is it ok to just use a standard license?Many thanks!Molly

Recently I have had some poor experiences with the Adobe Support Chat. As a last resort I am wondering if the shame approach might prove fruitful.I just clicked on an asset by mistake and cancelled the download yet a credit was taken away immediately.I asked an agent for help. At first he said he has helped many times (stock response, oh the irony!!) then he said it is not possible upon realising what the request was.I notice two posts where the license has been cancelled and the credit restored.https://community.adobe.com/questions%2D32/downloaded%2Dimage%2Dby%2Dmistake%2D1494270?postid=5721206#post5721206#post5721206https://community.adobe.com/questions%2D32/licensed%2Dpicture%2Dby%2Dmistake%2Dhow%2Dto%2Dundo%2D1493273Any help would be appreciated. I will be happy to DM the details.

Phone verification loop — Cannot access Contributor portfolio (Indonesia)

Downloaded 5 Images in Vector format but they are all Images placed within Illustrator and not editable. The Files are:20018463642010912290202960548320134580962013461586

Hello,I have purchased and downloaded two vector files in Adobe Stock. The asset IDs are #2015102521 and #2015105687. When I open them in Adobe Illustrator, I receive an error that says, "could not find linked file." It appears the graphics for both of these files were linked rather than embedded, and as a result, the files are empty. Please advise.Thank you,Lorie

Photoshop Beta. Randomly can’t use keybinds to select tools or execute menu actions.

There is no feature that allows us to report poor quality photos, or vector images that are poorly executed. There is no feature that allows us to report images that are clearly AI when they are not tagged as such. Furthermore, the search results are often ABYSMAL – and they have been for years. People have clearly asked for these features/improvements and Adobe has not provided what we need. Will you just continue raising your prices and giving us ever more AI without responding to our needs? Seriously.

“I am trying to generate an image, but the image is not generating and it says ‘Something went wrong.’”

From the creative cloud I go to Stock, and there is no way to filter for free resources there. I have to go to google and search “adobe free stock” to get a link to the free section, which has the same URL but looks completely different.