Stock

Issues is affecting multiple users from all browsers. 

I've tried on Chrome and Firefox.

Is anyone else getting error messages when trying to download stock today? I could download fine an hour ago, and now nothing, just error messages.

Hello,I've just purchased an HighResolution-Image which preview looks fine.The original (67Mpix-Resulution) seems to have no focus at all. Therefore it is useless for business purposes (large scale print). Please check here and let me know how to proceed here: https://stock.adobe.com/at/images/live-oak-tree-in-a-park/1646317800Additional question: Is there any chance to get this image in-focus - cause its urgent. Thanks a lot in advance

I've licensed about a dozen vectors from Adobe Stock where the description reads "editable stroke", which is what I needed. However, when you open them in Illustrator you find that the strokes have been outlined—not editable. Is anyone checking for this? It becomes a bit of a time suck when you think you found an image you can use, only to find that you must keep searching. Apparently this happens a lot. The last one I found is file 406405946.

The outlines on these vector patterns are jagged and include ghost vectors in white. I will not be able to use them. See attached screenshots and image numbers.I have a monthly subscriptions. I'd like to get the 2 asset credits I spent on this back.Thank you. 

Добрый день, хочу вернуть деньги за подписку на Adobe Stock, так как не нашло то что мне нужно!

I find it utterly unacceptable that I cannot simply end my annual/paid-monthly Adobe Stock plan without being trapped by their auto-renewal scheme. My subscription ends in two days, yet Adobe demands a $200 plus penalty just to cancel. The only “option” they give me is to roll into another year-long contract?!!!! It is unlawful-then I'd have to remember to cancel within 14 days or be stuck all over again?This subscription catch-22 is illegal. It's outrageous that a company can entrap customers with auto-renewing contracts, bury massive cancellation fees in fine print, and make the exit process needlessly convoluted-especially when a user is at the natural end of their term or not even using the service anymore.Good luck, Adobe, trying to charge that Visa card. It's already defunded.

I've downloaded an adobe stock image (File #:  222941660) and when opened in AI ithe gradients (shadows) are not translating correctly.  I've tried chamging raster settings and it does not reslove the issue.  

I purchased an annual subscription last year, and recently received an email stating that it will automatically renew with monthly charges unless I cancel. However, despite trying to cancel for months, the system doesn’t even show that I have an active subscription.There is no accessible way to cancel - emails to support bounce back because the mailbox is full, and the chatbot is unhelpful, refusing to connect me with an agent since it claims I don’t have an active account linked to my email. This situation feels like a scam, as I am being charged without any clear way to stop the subscription or reach proper support.

Hello everyone,I have been selling my After Effects and MoGRT templates on Adobe Stock for quite some time. I’ve heard that Adobe Firefly is currently going through training processes. My question is: can the templates I’ve created in After Effects or Premiere Pro be used as part of Firefly’s training? And if so, would contributors like me receive compensation when our templates are used for this purpose?

I am not able to download the images and videos from the adobe stock whereas i have unlimited image quota for me 

Just saw a piece of clip art that stole one of my images! What do I do?

Wieso verrechnet Adobe einem eine Gebühr, wenn man bei monatlicher Zahlungsweise ein Stock Abo kündigen will? Wo kann man sehen, auf welchen Termin hin man dies ordentlich kündigen kann, ohne eine Gebühr entrichen zu müssen?

Hello, Yesterday I licensed an image by mistake file #446872762 and not sure if its possible to return it? I tried to find someway or automatic system to solve this issue but I couldn't.  Any suggestions?

Yeah I was wondering the same as I'm currently trying to use some Adobe stock footage my client selected 1426758896, and it's terrible quality. While being 4K it looks like somebody did a bad pulldown from 24p to 30p, as there are inconsistent doubled frames and it has really bad compression artifacts. Users should be able to quickly file a complaint not just about copyright issues but the quality of your stock.   [moderator detached this from a different thread] [Moderator cured the subject for clarity. Was: How to report issues with Adobe Stock imagery?]

I hope someone can help. I am interested in using some of these assets from a contributor but I believe they are ai generated but have not been tagged correctly?  1530805699 - food seems too perfect998635577 - halloween items1343816023 - this file there are three sides of the dice with number 5 the more I look at the portfolio the more I find that looks very Ai but isnt labeled as such. My client does not want ai assets to be used so it is quite frustrating. 

I've been seeing more questionable images both culturally and right-out racist intent images. There needs to be a way to flag these if Adobe is not going to have due diligence to preview images before posting.Just saw this one posted : https://stock.adobe.com/images/alligator-alcatraz-vintage-badge-design-for-t-shirt-retro-prison-emblem-with-aggressive-gator-alligator-alcatraz-is-camp-for-holding-illegal-immigrants/1613393094 

Bonjour, En tant que graphiste.  Je me demande si que je peux utiliser cette image qui représente une couronne de la reine, la modifier (ci dessous en rouge et jaune) et l'utiliser dans l'univers grahique de mon client qui est thérapeute. Ou vaut t'il mieux que je choisisse une image moins identitiable ?  je me demande quelles sont les limites à ne pas depasser en tant que graphsite pro pour ne pas avoir des soucis plus tard.  Merci pour vos conseils. Je suis nouveau dans ce domaine du graphisme. et de  la propriété des images en lien a la creation.  louis     

Hi,What should we do in order to access audio with extended license please? Does an audio song need to be purchased separately or is there an other solution?Thanks in advance   (moderator detatched from unrelated thread)

A problematic image has been posted to AdobeStock.It is strange to see a man wearing a woman's obi.Men's and women's kimonos are different, and a man cannot wear a women's obi.https://stock.adobe.com/jp/images/%E8%A6%8B%E3%81%A4%E3%82%81%E5%90%88%E3%81%86%E6%96%B0%E9%83%8E%E6%96%B0%E5%A9%A6%E3%80%81%E7%B5%90%E5%A9%9A%E3%83%BB%E5%92%8C%E5%A9%9A%E3%83%BB%E7%9D%80%E7%89%A9/728218017?prev_url=detail The kimono the woman is wearing is not a wedding kimono.She is wearing a "furisode" kimono, which is worn for coming-of-age ceremonies and other occasions.For weddings, she wears an "iro-uchikake" or a "shiromuku."It would feel out of place at a normal wedding.https://stock.adobe.com/jp/images/%E5%92%8C%E5%A9%9A%E3%80%81%E7%B5%90%E5%A9%9A%E5%BC%8F%E3%81%AE%E6%96%B0%E9%83%8E%E6%96%B0%E5%A9%A6/734202704?prev_url=detail The shape of the kimono is strange.Rendering errorhttps://stock.adobe.com/jp/images/young-japanese-couple-in-traditional-clothes-kimono-blooming-garden-sakura-spring-time

Why would some of the photos/audio etc in my library be 'unlicensed'. These aren't previews, they are the full hi-res version. There aren't lots, over 50.As far as I am aware I have always clicked the 'licence option' and used my credits - I didn't think there was any other options (preview version or you buy a version) Is there a way of seeing the list of downloads that related to the credits I spent?And how could I have so many 'unlicenced' stockphotos?