Stock

Hi there, I purchased photos from Fotolia, and now I don't find the licences on Adobe. I had several emails from Copytrack asking for proof. How can I find those licences ? 

Guten Tag, ich habe ein Adobe Konto und eine Adobe Stock Bibliothek mit einer Auswahl an Bildern erstellt. Diese Auswahl will ich nun meinem externen Kunden zeigen, damit wir besprechen, welche Bilder ich kaufen kann. Früher konnte ich einen Link teilen und der Kunder konnte die Auswahl anschauen. Das geht nun nicht mehr... wie kann ich die Bibliothek freigeben? Help! Vielen Dank!LGKatharina

Hi, Is it possible for us to buy Adobe Stock?   [Moderator cured the topics. Please do select only relevant topics.]

Hallo zusammen, ich hoffe hier spricht jemand Deutsch und kann mir weiterhelfen?Ich habe das "Adobe Stock – 10 Stockmedien pro Monat" welches ich nicht mehr benötige, wenn ich dieses kündigen möchte kommt folgende Meldung: Möchten Sie wirklich kündigen?Denken Sie daran, dass Ihre nicht genutzten Adobe Stock-Downloads bei einer Kündigung verfallen. Ihr Abonnement bietet Ihnen Zugriff auf Millionen Bilder, Grafiken, Vorlagen und 3D-Stockmedien, die Sie nahtlos in Creative Cloud-Applikationen verwenden können.Wie verfallen ich habe noch 93 Bilder welche ich nutzen kann das kann doch nicht wahr sein das die verfallen? Oder doch?Wäre euch echt Dankbar für Hilfe. Vielen Dank

Hi Adobe team, Unfortunately we are encountering more and more accounts thats sell traced images as vector stock images. These traced images are not usable for us and are very frustrating to encounter. It has become so bad we started making a list and noting down the useless file and artist in case we encounter unusable traced images. It might be a good idea to add that option to the report options of an artist. Or are you not actively trying to combat traced images?Here are some accounts we encountered that sell traced images:LadyBeck (file: 1433203610)Ranako Studio (file: 1561040735)Adil (file: 1768591701)Unconnected (file: 1624305577)Home Stock Pro (file: 1773293074)Vector Market (file: 1772745879)Please check these 'artists' and remove traced images because they devalue your stock image platform, are not usable  and are often stolen work. We'd also like our credits back for these purchases if that is possbile. It would also be a good idea to add reporting option to report

Hello,After some searching it appears there is no built-in method of reporting AI images that aren't tagged/keyworded as such, and instead the recommended method of reporting these images is just to link them here in the forums. This image is AI generated but is not marked as AI: https://stock.adobe.com/1714652487 Thank you.

hello. Cancel my subscription and remove my payment method. When I opened the link manage plan - no button cancel plan. 

I need to download high-resolution images. I've always done it using the image title number in the Preview section. Today, I'm getting a generic error.Does anyone know how to fix this?

Adobestock is throwing an error upon search of the number of it's own images. See screenshot below. All my colleauges and I are having this issue today, via an Enterprise subscription.

I keep getting the error message when trying to download audio preview files.(For some reason, this action cannot be completed. Please try again shortly.) I have tried clearing the browser cache and history. I tried turning off pop-up blockers.  I tried switching to different browsers, Arc (chromium), Google Chrome, Safari, and Firefox. Other preview stock elements can be downloaded. Nothing is working.

I and my team have been using Adobe Stock for about two years now. I've been holding off on sharing these specific thoughts, because I was hoping that something might change, but it hasn't. So, here it goes:  Can someone please explain to me how or why (unless I'm missing something) there is no way to expand the titles of the audio tracks? There is something very annoying about allowing us to see the track name (and mood descriptions) - but not the whole thing. It just seems so bizarre to me.The ability to navigate Stock in general remains horrible. There are no navigation tools native to the platform, and relying on the browser ⬅️ ➡️ buttons is completely unpredictable. I switched over from Storyblocks, but I am strongly considering a move back for my team.

I am a user. Why can't I subscribe to Adobe's package? It keeps showing a failure message.

I downloaded 244546000 as vector image and it is clearly not.    [Attached file deleted by moderator. Posting original stock files here is not allowed]

Bonjour,J'ai souscrit un abonnement il y a moins de 24h. Impossible de l'annuler car sur mon compte il est indiqué sous la partie 'gestion du paiement et des factures" que l'accès à la gestion de ma formule est temporairement inaccessible sans autre explication. Impossible du coup d'annuler ma formule.Je suis passée par l'assistant virtuel qui m'a permis d'accéder à un formulaire me demandant les raisons de mon annulation. Problème, au moment de confirmer ma demande d'annulation, on m'indique (étrangement) un nouveau problème technique qui ne permet pas de faire aboutir ma demande d'annulation.Vu le nombre de posts sur le sujet, je commence à paniquer. Adobe serait-il une énorme arnaque ?  Est-ce que quelqu'un a pu trouver une solution ? Merci d'avance pour vos réponses.

We need the license proof for the image AdobeStock_170164258. We downloaded it in 2020. At some point, we canceled our account (think it was in 2023) and couldn't access the old account when we re-subscribed (Adobe had some tecnical issues). Therefore, we are missing the history from that time. How I can get the licence? We are asked by the RIGHTS-DEFEND to send it..... Thank you very much & best regards

HiI am a subscriber to Adobe Creative Cloud, and I haven't been downloading photos from Adobe Stock for a long time. Do I still have the right to download my 10 remaining free copyrighted photos from the last few months up until today?I tried to download an illustration for my educational video film, but I got the copyrightmark.please look at the attachmentsbest regards,Fahmy

Hello! Is there a way to double-check that the "local Artists" filter selection shows photos submitted by local only (from my country) photographers? Our company has to use local photographers (only) for some publications so we need to make sure. Thank you for your help!

Nachdem der Support mir anscheinend nicht weiterhelfen kann. Ich habe ein Stock-Abo mit 80 aktiven Credits. Wenn ich mich derzeit einlogge – nachdem ich im Team zwei Seats entfernt habe – wird mein Abo als «nicht aktiv» angezeigt und ich habe 0 Credits.  Der reine Wahnsinn. Laut Support muss ich mich im Team anmelden, was ich tue. Das Konto wird dann aber als «persönlich» angezeigt. Der Support-Mitarbeiter wollte es behoben haben & ich solle etwas warten, das ist jetzt vier Tage her, da gehe ich davon aus, dass der Fix für mein Ticket nicht funktioniert hat. Weiß jemand, was ich tun kann?

A copyright holder of one of the images I licensed is reaching out for confirmation of license or they're going to charge us a fee for use. I can't see a record of it in license history, because the asset has been removed, and it was downloaded before my current earliest record listed. How do I go about obtaining proof?

Christopher, hello. I have a copyright company requesting proof of a license for an image I downloaded in 2019. I sent them a screenshot bigger than this, but they are being unreasonable. How can I get this info?

Getting error: "We're sorry, but a system error occurreed. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service."I have not received any emails, I have tried again, can cannot find a customer service contact anywhere.Anyone have this issue?

Bonjour,Qui peut maider car le support Adobe a clôturé mon problème sans le résoudre et l'IA n'est d'aucune utilité... 😞J'ai changé de compte (adresse email) paypal. Je ne trouve pas sur Adobe l'option pour modifier l'adresse email paypal pour les paiments d'Adobe Stock.Merci.