Stock

I purchased a license for a vector image and when I downloaded it the quality is horrible - -hardly looks like the same image! Anyone else experience that? Can I get a refund of that photo credit so I can find something that's actually usable??  the file was: AdobeStock_63099267. Supposed to be smooth swirly smoke, and instead it's all bulky pixelated.... yuck.

I too purchased an image (#167987190) it has horrible hard edged overlays, and vignette edges throughout. Who is checking the quality of these images?

Please cancell my subscription. Cant find anywhere cancellation button. I allready visited My Plans - no button!

I pay $29.99 per month to stock adobe images and get 10 images per month. My unused image credits have always rolled over from one month to the next. The amount of images I use varies month-to-month depending on my projects. I have been a member for multiple years - started on Dollar Photo Club. All of a sudden, my image credits are zero. I still had quite a few image credits as of last month. I have not un-enrolled. I was not notified about this. I don't understand.

I've seem to have lost all my adobe stock credits after I unsubscribed. Is there any chance I can get them back? I had over 60 credits, and I'm shocked that I would just lose them. I was planning on banking them for the future. Are they gone for good? Can I resubscribe to get them back?

I used one free photo from the 10 free stock photos that I was allocated and now I don't know what happened to my other 9 free photos. I wanted to download another photo and was charged for it even though I should still have 9 free.Anyone else have this problem?ThanksZoe

Hello Sheena,Ive been charged with a subsciption fee for Adobe Stock that i canceled after free period,I did not use the service but was charged nontheless. I have to ask for a refund, please check that the service was not used after free period!best regards, Jacob

Hi - I just downloaded a holiday image and discovered it's really bitmapped even at 900dpi. It looks like a poor quality scan of a greeting card, and I'm nervous to use if it there's a copyright violation. Can you please check on this image  AdobeStock_229855831If it is original artwork they're licensing, they need to provide a better quality image.  Thanks!(PS - it would be nice if Adobe would provide a "report a problem" function. It's difficult to find a way to contact you and submit an issue)Holiday greeting card with inspiring handwritten words in Christmas wreath shape. Word Cloud design.By TeddyandMia​

How do I share adobe stock images with all the people that are in my network across all the creative cloud suite?When I look at my adobe stock images it says I have 120 images available but when the designer next to me , whom is on the same creative cloud suite, he has none.We are all on the same adobe creative suite plan.Hope this makes sense.Terry

Hi Sheena, I have the same problem, my card was charged last December 19th, but still I don't get my 10 new licenses.  I had a chat with adobe support and they said I had to log out and then log in again to adobe stock, I did it but that didn't work, then they said I had to wait a few hours to get my 10 new licenses, I did it, but until now still says I have "0 images available". Can you help me out with that?

How can i cancel my adobe stock subscribtion?I started with the free trial, and now this is gettin way to expensive for not even using it. I´m definitley the one to blame when it comes to not cancelling it before the end of the free trial. but now i want to cancel it, and i can´t. there is no such thing like a cancel button next to the stock icon.and i appear to be not the only one who is frustrated about this. Btw, it says that your service center is open from monday to friday, it is monday and no communication is possible at all!a dissapointed customer

Boa noite! Qual o número máximo de usuários posso acrescentar no plano e qual o critério para esses usuários, precisam ter algum vínculo?

Hello, you can return the funds withdrawn from the card 16/12/18. The product is very expensive and I would like you to give me back the money for Adobe Stock

Hi, I accidentally licensed the following image #210706855 when organizing the image to move into one of my libraries. How do I remove it or receive a credit for it?What information do you need from me?Thank youBrandon

Good evning all,I am not sure if this is the right place to ask but i didn't find any other place to ask.I am thinking of getting adobe stock plan and i saw the plan page here.. But i think it is not clear enough..I need to know what is the specific feature for all the avalible plans?Is there a middle plan like getting 150 standard assets a month ??& if possible i need two quotations:if i have a creative cloud licence.. if i don't have creative cloud licence.. Hope you can help me find the answers i need. Best Regards,

Hello, I am trying to delete my Adobe 1 month free trial. There is nowhere for me to cancel it, I have spent hours and its very frustrating.  I have other adobe programs and none of them are as frustrating as this is. Can someone please walk me through how to cancel it before I get charged for it?

I am an Adobe Creative Suite subscriber and recently tried Adobe Stock. The selection is amazing and I like the service, but I didn't need it and cancelled. I still have 18 images available to use, but when I try to download an image, I am directed to my account payment page - where everything is paid up and fine... ? Can I use the 18 images showing available to me?

     Are you allowed to use photos purchased from Adobe Stock, for government agency materials?

Buongiorno,ho scaricato la foto numero #133443613 ma nel file di illustrator, compare un'altra immagine, simile ma diversa dall'anteprima.E' possibile ricevere l'immagine corretta? Grazie.Resto in attesa di un cortese riscontro.

Dear Adobe,I have purchased 12 photos these past few days. In my account, I can only see one invoice present.Please contact me / produce the invoice so I can claim this in my expenses for December !Thank you in advance and best regards

Hello, I'm new to this as i begin my design journey with Adobe. my question is: are the free 20 stock images i get tied to my subcription plan? how many images (besides the free 20) does my plan allow me to licence under my current subscription plan? would really appreciate a response.

I think it is disgusting that Adobe have charged me for credits, credits that I PURCHASED and SHOULD OWN yet because my 12 month plan has ended and I did not wish to renew it, I cannot use my PAID for images unless I resubscribe!I consider this to be fraudulent.... you can't charge someone for something and then not allow them to use the credits!At least being a Creative Cloud subscriber you would think I could access my paid for credits!Very bad Adobe. 😞

I to cancel my the trial of Adobe Stock. But cannot be cancelled as it is not one of my paid plans yet. I do not want it to be a paid plan and customer service seems non-existent.I, however wish to cancel now, but the recommended routes are not available and I cannot contact anyone as all routes take me to this forum. Please help. My ref is ADB046174155UKIn the small-print it is stated that it can be cancelled at any time, as stated below.Cancellations can be made any time by visiting your Manage Account page* or by contacting Customer Support in your region. If you cancel during the first month billing cycle, your credit card will not be charged and your service will continue until the end of that first month’s billing cycle. If you cancel within 14 days after the beginning of the second month’s billing cycle, you’ll be fully refunded.

I have literally been trying to cancel my trial for days now and it keep telling me there is a problem with my request. please help me because i have just been billed and this is ridiculous.

I have created a design in Photoshop using multi-layered images with masks. I decided I liked these images and purchased the licensed version, but the previews in the design are not updating to the full version...so am I expected to start over?