Stock

In adobe stock, my library continues to load, but with not show up. It is updating my saved files, yet still shows the loading circle. Anyone have any idea of what this could be? It is not the internet connection. KR

I currently have a license for Adobe Stock. I don't use it for images as I commonly use my own sources for that. But I do access templates that I used in AI trail and for Spark. Do I need to continue my Stock license if I purchase an AI license or can I access templates directly from AI?Thank you!Marc

Hi,I have purchased #118878779 as an AI/EPS file, but it is just an image embedded in an Illustrator file.Can I get my credit back for this or get the correct vector file?Thanks,Bob.

Hi,I made order, 10 images/month but when I try to download images there comes pop up where reads "Your team has no licenses for this image. Choose an option below:"-Niina

Hola, cuando ingreso a la sesion de adobe stock me pide enlazar la cuenta de fotolia en la que no tengo nada, lo hago pero me sale que las credenciales no estan disponibles... Pero en Fotolia puedo ingresar sin problema, y tampoco puedo ingresar sin enlazarla

Hello. I accidentally licensed an image (#178403325) and I am unable to use it. How can I return it to get my credit back?

Hi, I licensed image 175330233 but it's far too small to use and has banding where the shading is. Not good enough quality.Can this please be credited back to my account?

i needed some photos for my quotes website. When I made an adobe stock account they say Since im from India, licensing cant be done.. Why is this?? My website is quotsagram.com

I've read through a few similar threads regarding this subject, but is haven't found an answer to un-licensing an image that was accidentally clicked and licensed. I was scrolling through lots of images and saving previews to my computer to try out on an under construction website and hit the licence button rather than the download preview. I haven't opened the AI file it downloaded but it automatically downloaded. Any idea if this can be "returned" if unopened?From a usability perspective, there really needs to be a second level of confirmation with that button being so close to other, less permanent options.Thanks,Mike

HI! May you help me? PayPal notifies me about the invoicing of an Adobe Stock On demand order. Before receiving the invoice, I did not know that On Demand was among my plans, so it is not possible that I have made any request. I would appreciate if you can give me detailed information regarding this matter.Best regards,Diego

I meant to put a preview in my library, but accidently clicked on purchase instead. I don't need this image and won' be using it, so is it possible to get an image refund? I saw that others who had this issue were able to get a credit on their account.The image is Aerial panorama of Loch Luna game reserve in Riverland, South Australia - Buy this stock photo and explore similar image…

hallo zusammen,habe das problem, dass zwei meiner kunden ein und dassselbe bild haben wollen.nun habe ich dieses bild 1x lizensiert und möchte es noch einmal für kunde nr. 2 kaufen.leider wird mir diese möglichkeit nicht angeboten. ich bekomme immer nur noch die downloadoption angezeigt und nicht die kaufen-option, da das bild bereits gekauft wurde.was kann ich tun, um ein bild lizenskonform für mehrere projekte und für mehrere kunden zu nutzen?besteht irgendwo die möglichkeit, ein bild zu erwerben und dort zu hinterlegen, für wen ich dieses lizensiert habe?vielen dank für die hilfemfgmatthias klump

I pay for Adobe Stock monthly but have changed my plan to include the Adobe Stock subscription.  I want to cancel the old Adobe Stock but it says I will lose all my remaining Stock balance if I cancel.  Is this true or will it automatically transfer to my new plan?

When I replaced my preview of this file it looks really different to the downloaded image, is it just me?100916405

FILE #: 133432542I purchased the use of this AI file, but its just an image layered over a background gradient. It's missing the vectors. Is there a way to report a technical issue with an image? 

Hi, The instructions to cancel a Stock subscription say to find your plan and hit "Manage Plan." That option doesn't exist for the trial subscription, it only says "Upgrade Plan." I don't want my plan to upgrade at the end of the cycle. Where can I cancel this?Thanks

Hi everyone, I love my Creative Cloud subscription and my 10 images plan with Adobe Stock, but need to boost to about 200 a month. I don't need 350. What are my other options?Thanks,Alan

Hi All,I would like to preface this question by saying that I have already read the License Terms & Agreements as well as the FAQs, so I'd really appreciate if you did not just refer me to those pages.  I've also read other forum posts asking similar questions, but would like a bit more clarity on how my specific intentions match up with the terms of an Extended License.  I would like to make a watercolor painting of a stock photo I found through Adobe Stock.  I paint in a realistic style, so my painting would be as close to the original photograph as my skills allow.  If I intend to make prints of my painting (wall prints, or on mugs/t-shirts etc.) to sell, would buying an Extended License of the reference photograph cover me legally?  I plan to give credit to the photographer on the prints' sale description as well. Thanks so much!Nickif14

Can footage that is editorial use only be used in a fictional context with an enhanced license? For example, could I use news footage of a riot in the context of a movie about a zombie apocalypse?

Hi guys! I'm trying to purchase a stock image. When I try to purchase, I get a warning that says "Your Stock subscription has been suspended due to a problem with billing your account. To continue using the Stock service, please update your payment details." My payment details are correct, but I reenter them anyway just in case. No matter how many times I click save, it says "We’ve encountered an error processing your information. Try submitting again, or use a different web browser." I've submitted multiple times and used all the web browsers I have.I'm on deadline and need to download this. Any ideas?

Hey!The problem is that I accidentally purchased a stock photo. I'm wondering if there is any possible way to reverse the stock image I accidentally licensed? The ID number is # 172709828 and the ordering number is ADB043678070EU. Thanks!

While browsing the Adobe Stock site, the page kept jumping around, and a photo was incorrectly licensed for my team account.The File is #206114705. We don't want this image in our list of licensed photos, how can it be unlicensed?

How long does it take to get access to download images with a Team account? Our team account payment was processed last week but we are still unable to download images using the team account license. We still have to pay for each image individually without benefit of the team account access we are paying for.

Hi,I have just phoned customer services who claimed that they could not issue a refund for this image which I purchased in error: ADB043559349UKCan you please look into this and issue me with a refund or credit?Thanks,Adam

Recently got an AI/EPS file. In the past their size/quality has been decent, but as they have no file size, one has to guess at the quality, as far as I know.Anyway this was a massive collection of icons, except that the collection, when downloaded, is so pixelated and low quality that it absolutely un-usable. I'm not sure how it can be a resource stock of any kind.  I feel absolutely misled and wonder if there is a way to tell the quality on these kind of things. Other conglomerate AI files have not had such dismally low qualities, even for collections, so this was rather poor quality. File I'm unhappy with: 500 Mega set of cute kawaii emoticon face and chili pepper kawaii. Collection emoticon manga, cartoon style. Vector illu… can i get it refunded? why is it even stock at that low quality?