Stock

Hello.I just downloaded an image for a banner, but unfortunately I can now see in Photoshop, that the image is blurry, so I can't use it... Can you help me? Don't really want to pay for an image, that I can't use... Kind regardsMarie Louise

Hi ThereHi,I am also having the same issue "You'll be able to manage this plan shortly" with my Adobe Stock trial. Please can i get this cancelled.Kind regardsGlenn

Not sure how to report an image.  This should be an interface option off of an images purchase page.Image: Night scene of downtown Toronto - Buy this stock photo and explore similar images at Adobe Stock | Adobe Stock Poor quality.  There is lense dirt that hasn't been cleaned along the bottom left of the image along the water.  This is poor QA on photographers and your part. The image is generally soft focus.  Unhappy with this purchase.P.

Hello there, I have a question about the stand licenses acquired while I was on the free trial.I cancelled my free trial before it ended so I no longer have a plan, are these standard license images I licensed while I was on free trial still okay to use? as if I got them while I was on paid subscription? I don't see any expiration dates on these images and I wasn't sure if the license is valid only while I'm still on any kind of plan.  Thank you so much for your help!Ray

I have an adobe stock subscription and when I search for images I REALLY dislike how a pop-up appears over each image to "license and save to computer" which will instantly license the image if I accidentally click it. This is a VERY poor design choice. I read through the support forms and it seems that I'm not the only one having this problem. It needs to be fixed ASAP.So what happened to me? I accidentally clicked the pop-up button!I figured I could get this fixed by chatting with customer support. But customer support told me that they have no way to issue a refund for an image (they couldn't even figure out what I was asking for awhile).Then I asked if I could have an extra credit. They said they can't do that either.I don't know what's wrong with your customer service team but this is really poor customer service. I will likely cancel my membership once I use my remaining credits unless something is fixed.Ravi: Hello! Welcome to Adobe support.Ravi: Hi, How are you today?Rebecca Zi

Hey there. I used the free trial for Adobe Stock, and got few images that I used on my website. Since I've figured I will not need many images at all, I've cancelled the subscription after the trial ended. My question is...do I still own those few images I got while the free trial was in effect and can I still use them on my website? Thanks.

Hi all,I recently downloaded the free "Food Magazine Layout" template by Themzy on Adobe Stock, and am encountering issues with removing the pagination from view. I've been able to tweak most of the layout to suit my needs, but I can't seem to remove the pagination so they aren't visible.Anyone know how to solve this issue and make page numbers disappear from view in this template or others?Thanks!

AdobeStock_43115941Bought the "vector" image but it looks horrible close up I can't use this

I don't have an Adobe Stock subscription showing when I login, but I am being charged.Please Help!(I also can't work out how to start a new forum chat!)Thanks,Celia

Hi Sheena:Adobe didn'y made an update of their pay system and they threted me to be cancel my account besides to stole my 87 paid images.I sent mails, unable to chat them and I had anyone answer to this, coincidetnally, I have one month to cancel my suscripcion that of course I want to do it cause suddenly they update from $9.99 to $29.99, actually this worked for your convenience.Help me to fix this cause further that Adobe is stealing my paid pics and I had troubles to my work, they din't answer for any place so I'm tracing everything to expose and of course for sue them.Thank you.

I have a similar problem.  I created two videos (one is 57 secs and the other is 33 secs).  I was able to download the 57-sec video, but when trying to download the 33-sec video it stalls.  I have been trying to figure out what is going on for over 4 hours.  Please help.

HI Sheena,I also have been stuck in a support "Loop" always ending back up at these forums.I have the exact same problem, transferred over from DPC and have in all fairness been using the service. However i have been ill and have not used it as much over the last 5 or 6 months and have 120 images available for download, which is equal to 10 months paid subscription.I have shut down my business so my payment method has expired, but want to continue building websites and, as such, wish to continue using the service.I am annoyed that i am now unable to access my 120 downloads, surely i have paid for these - thats the equivalent of 10 months Subscriptions (£239.00) - Please refund me or make the downloads available.Thanks,Rob.

I searched how to remove an accidentally licensed image and this is the thread I found since there is no actual button to do that. Everyone on the thread seems to get their problems fixed here so that's a consolation. Are you now saying I should contact another person to get my problem fixed unlike the rest of the people on the thread?

Hi guys,I recently licensed some artwork through adobe stock, i realy like it and will be using it on my website. My website hase a styleguide section and i would like to credit the designer who made the artwork by providing a small bio (sentence or two) and a link to her/his portfolio.I want to ask if i am allowed to do so, get a link and small bio if i am.How do i contact the person who made the artwork knowing only the username?

I was originally a member of Dollar Photo Club that was acquired by Adobe Stock. In the year I was a member of Adobe Stock, I never downloaded a single image as I did not want to use the cloud. I cancelled my subscription after paying for a full year (over CAD $500), and was then horrified to find that by ending the subscription Adobe denied me access to the approximately 180 images I had paid for or carried over from DPC. I would like Adobe Stock to restore my access to these images. How do I do this, as they provide no way to contact them?

Everyone who is in my Creative Cloud team received this email from Adobe today. As Admin is there a way of finding out in the Admin Console who activate this?Thanks in advance.

What happens if I change my plan? So if I have a stock plan with all the apps, but am changing to the Photoshop/Lightroom Stock plan. Will I get to keep my current 27 unused credits?Thanks.

Hello!I have 69 pictures that i have paid for and should be avaible to download.But i cant.I see it says "69" but when i try to download a picture i cant.Please help

I am also incredibly angry!!!!! I have been trying to contact a real person at Adobe for days. I DO NOT want Adobe stock images and did not subscribe but have been charged.

You are lucky David to get the refund. I got played by adobe chat agents for a year. My $209.93 hard earned money is gone forever due to Adobe stock scam. Cases: 0221481122, 0221481472, ADB-1222012-J9K8,ADB-1397304-Y7P5

Good dayI want to cancel my subscription.  The renewal date is 20 April 2018.  Should I cancel today, will I still be able to download images until 19 April or will I lose it all.  I was transferred from Dollar Photo Club to Adobe Stock.  I have lost all my library images with the transfer to Adobe Stock. You guys did not transfer the Dollar Club Library as well.  I have about 95 images available.  Will you be able to grant me another two months to download the images, please?  Your positive feedback would be much appreciated.Await your response.Kind regards

I am in the same position. Need Adobe stock cancelled, never wanted to pay for it in the first placeSeems to be a big issue for a very long time!!!

Hi,I'm having a problem with AdobeStock_21223988.ai. It downloads as a 28kb empty file.

I used to be a Fotolia member. When Adobe bought them, they offered a deal where if you switched to Adobe Stock, they would give you two images for every image that was in your Fotolia account. My membership with Fotolia allowed me to rollover all unused image credits, so I had over 800. So when I switched to Adobe Stock, I had over got 1,600+ images.Ever since then, Adobe keeps implementing changes to Adobe Stock, and every time they implement a new change, I lose all of those extra images that came to me when I switched from Fotolia. And every time, I have to spend hours on the phone getting through to somebody at Adobe Stock (they are all in India--everytime I talk to them, they are Indian), and then I have to spend hours being transferred up the the chain until I can finally talk to a Supervisor who can take care of the problem. This have happened four times now over the past year and a half.In the last few days my available images have once again dropped from 1262, to 360. So I ha