Stock

Hi there, I downloaded an item today that I shouldn't have (blush). I can't find a way to return/unlicense it. I didn't download it. It's just sitting in my library. Can anyone point me in the right direction? 

Dear Adobe Message Board Admin, I hope you are doing well. I’m writing to express my disappointment regarding the recent issues with my account. I accidentally activated the yearly stock plan at some point and have now just had to pay the annual cancellation fee, which I did not intend to incur. I only ever intended to pay for one month of service.  Additionally, I have been billed multiple times beyond the first month, which is quite frustrating. Given these circumstances, I would like to request a full refund for the charges after the first month, as well as the cancellation fee. This has cost me hundreds of dollars for services I did not intend to have, or have not utlized.  I appreciate your prompt attention to this matter and hope to resolve it soon. Thank you.

There is no other tab.  No other options than just "license" and it is a complete gamble as to what type of license I seem to get. I have licensed some images that turn out to be extended, some that turn out to be enhanced, some that turn out to be standard.  I repeat there is no other tab or choices for any type of license selection. On hundreds of different images, years of using adobe I have never seen that choice.   If I click "License" it automatically licenses the image without me needing to click accept or anything so I have wasted credit's simply clicking license hoping I would be prompted with licensing options. Research suggests I need an "enterprise account" yet there are lots of people who have been able to purchase extended licenses without such account. I also have no available options for upgrading or changing my plan, nor can I find any link that directs me towards a page that offers the purchasing of an enterprise or business account. I ne

Cancelé mi período de prueba de 30 días y aun así me llegó un cobro mensual de una anualidad que no autoricé, no he podido cancelar ya que me dice que de hacerlo me haré acreedora a una penalización de $3,500 

Hi, i start adobe on 11/9/24, i start trial on two plan to see which one suit my need. unfortunately, the adobe cant be used. Each time i open the apps its restart because low memory (nothing i can do with it). 19/9/24 they charged me the subscription fee.I need help,1. If i cancel the plan today, (not 14days yet) will i confirm get refund? Because the cancellation page its seem like, my plan can be use until 19/10 even i cancel my plan and i will not get refund, so im so afraid to proceed with the cancellation. 2. If i not getting refund, can i change both plan into one same plan (different one for mobile) because its so expensive for me to pay for something that i cant use and also both plan mostly same apps (only some different)3. Already chat with live agent, they say i cant get refund for active plan? What that mean? 

I currently have 1,720 assets and 970 downloads. In the past, my vector uploads would be approved within one or two days, but recently, the approval process has been taking more than two months.In comparison, my brother, who has a similar account and uploads the same types of vectors, gets his assets approved within just a few hours. Despite having fewer assets and slower account growth, his approvals are much quicker.

Cannot access my libraries or search photostock pictures. When I click on website link (https://stock.adobe.com/photos) it briefly flashes the landing page but then within 2 seconds jumps to a blank, white page. Is there a current problem with Adobe.photostock site?

How Can I cancel my subscription if I don't have any access to the email I used? I can't login without the access. Someone used my Paypal account and I don't have any idea on how to cancel it.

I lost access to my Google account (it was tied to my work phone that I no longer have access to). I need to cancel my subscription without logging into my account.

I purchased Illustrator, without the addition of Adobe Stock during the buying options.I see that I have 35 stock credits. Why is that? I never bought any credits. More on that - if I click "license" on an asset in Adobe Stock, does it automatically purchase a credit pack?

If I buy a template that says EPS FILE WORD AND FONT CAN BE CHANGE but I can't change either of those, what should I do? 

I purchased this icon set but didn't realise it was only a jpg that is not of sufficient quality for using as icons. I have seen another post that said I should post here if there are quality issues to get a refund on my credit.Could you please confirm the insufficient quality of this image (it is not usable as icons) and refund my credit?https://stock.adobe.com/uk/images/exclusive-icon-set/168017856 Many thanks

Dear Adobe Stock Team,I hope this message finds you well. As a professional graphic designer with extensive experience, I am eager to contribute high-quality INDT templates to Adobe Stock. I understand that submissions are currently by invitation only, and I would greatly appreciate any opportunity to become a trusted contributor. If possible, could you provide guidance on how I might obtain access or be considered for an invitation?Thank you for your time and consideration.

I accidentally licensed the wrong version of the image I needed. Can Adobe remove the license and return my credit for AdobeStock_288943675? Thanks!

Its been more than 2 month, adobe didn't approve my AI images, these are still in pending, before that it doesn't take so much long time, all my images got approved within 15 day, what should i do? Do I continue to submit more images or wait to approve these pending images and then continue again?? 

I posted this on Photoshop Ecosystem, but, alas, no andwer. Anybody here experiensed the same problem. It's so frustrating.? I enter the title and keywords into basic metadata in Adobe Bridge, but after I got a new mac computer, the keywords no longer appear when I upload images to Adobe Stock and others. Are thre any other methods?

Hello! While I was searching for an extended license image, I found the one that I wanted and went and clicked purchase and as it was purchasing, I saw that it was not the image I had clicked on!Does anyone know if there's a way to get a refund for it so I can purchase the correct image? I haven't downloaded it because it's not the one I needed.Thanks!

File #: 652325365FIle #: 526910740File #: 526910720 These are all sliced JPGs groupped and embedded inside a .ai file posing as vector files.  They are pixelated.  Big files can resize, but not vector files.   I suspect more of the same from the same author.  I really like the designs and I want to use them, but at least these three are NOT vectors, which are what I need 

I have licensed asset 605322425 and when downloaded one of the bottom layers (the light blue "stripes" coming up from the bottom left corner) do not appear. Additionally, the woman in the image appears chopped up and broken. When I turn the layer of the stripes off in the vector file downloaded, the woman appears as she should, but the stripes do not appear. When I attempt to redraw the stripes, I am unable to place them into the original group in the layers above the background layer. I have spoken with tech support on the phone multiple times and no one can figure this out. I have downloaded a number of assets from this artist and have the same issue with every one of his pieces, of which there are dozens, if not a hundred or more. Anyone have an idea here?

Just a quick note to WARN YOU not to purchase anything from Adobe website. I've been downloading the "profesionnal update" for more than 2 hours. I've google it, and it seems that tons of people face the same issue. There is something wrong with Adobe ... terrible customer experience. I will cancel my paiement right away.  

Hi All, One of my photos has been removed ( ID 657362209 ). Shows page not found.Does anyone know what could be the reason ?

Hallo zusammen, ich hoffe, es kann mir jemand helfen.Wir haben vor langer Zeit Fotos bei Fotolia für unsere Website erworben. Jetzt wollte ich die Lizenzen überprüfen wegen einer evtl. zukünftigen Abmahnung, da das ja gerade Mode zu sein scheint.Da es Fotolia nicht mehr gibt, wollte ich den Account, wie angegeben, mit Adobe synchronisieren. Leider bricht diese Synchronisation immer bei 66% mit einer Fehlermeldung ab. Ich wurde bereits vom deutschen Chat-Support mit einem englischsprachigen verbunden, doch auch der konnte mir nicht weiterhelfen, sondern hat mir nur eine Support-Hotline in USA genannt.Hat sonst jemand vielleicht noch einen Tipp für mich oder hatte jemand das selbe Problem?Vielen Dank im Voraus, Susanne

I have a Stock plan and a bunch of credits saved up. I'd like to take advantage of one of the offered Photoshop + Stock plans but I dont' want to lose my saved credits. If I switch plans from Stock only to a bundled Photoshop+Stock will my credit transfer or get canceled with the old plan?

Note: I can't find any other way to report this issue, so I apologize if this isn't the right place. A contributor has used the word "Jewish" inappropriately in the description of some of their images, in a way that is antisemitic. That word needs to be removed from the descriptions. Here's what happened: Yesterday I did a search for "Jewish clipart" since I'm designing a flyer for my synagogue.  Mixed in amongst the first page of results were images of cartoon rat people, apparently because the creator included the word "Jewish" in the image description (there is nothing specifically Jewish about the visual character design).  The images on their own are not necessarily offensive, but using the word Jewish to describe them and displaying them in a search for Jewish artwork is deeply upsetting because antisemitic language often refers to Jewish people as "rats" or "vermin." Here is one of the images.  Here's another that actually showed up even higher in m

Hola, por error compre la licencia de una foto, y ahora la quiero cancelar y recuperar los creditos. Es posible?