Photoshop ecosystem

How to Report a Bug in the Adobe App Community

How to Report a Bug in the Adobe App Community Run into something that’s not working the way it should in Photoshop? Let’s tackle it together. When you share bugs in the Adobe Community, you’re helping product teams see what’s really happening, recreate the issue, and fix things faster. Think of this guide as your sidekick—it’ll walk you through creating a clear, helpful bug report, no technical expertise needed. Before you startBefore jumping in with a new bug report, take a quick look around the community to see if someone’s already spotted the same issue. If you find a matching post, add your vote and feel free to add your experience there instead of starting from scratch. It keeps everything in one place and helps the team connect the dots and solve things faster. Note: Any duplicate posts will be merged into a primary post that you can follow for updates on the issue. What makes a good bug report?A great bug report tells the full story it explains what happened, what you expected

6190

3 months ago

Pattie-FLegend

Announcements

🔎 Quick Tips: How to easily create a GIF

Create a GIF from a series of photos or a video clip Have you ever wanted to create a GIF of your own to post on social media? It really isn't hard!You can easily turn a series of photos or a segment of a video into an animated GIF in a few minutes using Photoshop. Here's how: Create a GIF from a series of photos Step1: Import the still photos you want to use to create a GIF Identify a series of photos that would make a good GIF Open Photoshop and go to File > Scripts > Load Files into Stack Click Browse and locate the photos you want to use (Use the Shift key to select more than one file) and click Open Click OK to import the photos into layers If it is not already open, click on Window > Timeline to open the Timeline panel Click the arrow to the right of the Create Frame Animation button in the middle of the Timeline panel and select Create Frame Animation Now click the Create Frame Animation button to the left of the arrow and it should look something

632008

1 year ago

Javed AslamParticipant

Exported JPEGs look duller than what I see on my photoshop canvas

Hello, my edits look rich in Photoshop, but the exported JPEG looks flat everywhere else. Reds go dull and skin tones look a bit grey. Opening the same file back in Photoshop looks fine, so it only shows up in other apps and on the web.Setup: Photoshop 2025, Windows 11, calibrated monitor.Already tried:Working space set to sRGB IEC61966-2.1 Export As with "Convert to sRGB" ticked Save a Copy with ICC profile embeddedThe sRGB conversion helped a little, but the shift is still there and clients notice it.Is this a monitor profile problem on my end, or am I missing a step at export? Happy to share screenshots.Thanks.

213

58 minutes ago

GuyFawxParticipant

Photoshop 27.6 will no longer open it gives me an error

I keep getting this error: "Catch in IPhotoshopApplication, exception encountered: Failed to create enviroment config: photoshop_exception" I do not know how to fix it ive tried to reinstall it as well as my video card driver and nothing seems to work for me. Any suggestions are welcome

2386

1 hour ago

robertw44482386Inspiring

Has Generative Fill Model 1 been changed or derated?

Last week it began returning unexpected results when tasked with fixing a small area. I noticed two things:First: it can’t help but hallucinate. It will reliably return a snake, a bow and arrow, a jar of something or what not. Usually in situations were it used to reliably fill in a texture perfectly and out perform Firefly Fill & Expand.Second, it seems to have lost the ability to seamlessly retian texture over a small area. Often it comes back mangled or oversharpened if it doesn’t have an ice pick or a toaster thrown in.Anyone else seeing this? It seemed like a pretty sudden server side thing so please please please don’t ask me to post 10 pages of my system info efectively killing this thread.

765

1 hour ago

The5thbeatleKnown Participant

version 27.9.1 legacy gradients

Since the update to v. 27.9.1 my gradients are all different. I know you can access the legacy gradients (Adobe hides classic and older preset libraries by default. To get them back, open the standalone Gradients panel via Window > Gradients, click the panel's fly-out menu (the four horizontal lines icon) but only a few of the many legacy gradients load. Is there anyplace online where I can download the complete legacy gradients from the version just before this current update?Thanks for your help.

141

2 hours ago

noah_6722Participant

Photoshop does not start, only the splash screen shows and then nothing happens.

When trying to open Photoshop (any version) the splash screen opens as usual but when it goes away nothing happens, no background task or anthing, Photoshop completely crashes. The splash sceen always dissapears at the same mesage, roughly translated from german it says “calculating memory/storage”. The Logs look like this:[2026-08-16_14-21-10][4716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.[2026-08-16_14-21-10][4716][Warn] [general] Host should provide base paths for persistent and temporary storage for 1P plugins in uxp initialization![2026-08-16_14-21-10][4716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.[2026-08-16_14-21-10][4716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.[2026-08-16_14-21-10][4716][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the fold

3 hours ago

John EllenbergerInspiring

Which "Helper" Apps Can I Terminate?

I have been using the latest (V27) which seems to be more reliable but is a resource hog. I went looking around for things to stop to give Photoshop as much of the machine as possible because is taking FOREVER to do anything. I see 13 “Helper” aps for Creative Cloud running which near as I can tell only are there to make sure I paid my fees. I killed the 4 Acrobat helpers already.Question: how many of these background apps can I kill and still use photoshop? I am just retouching pictures. No cloud. No collaboration. And yes I paid my annual rental fee. The only fancy feature I am using is the “beta” photo restore filter.

687

4 hours ago

antonioa89540766Participating Frequently

Feature Requests

How to disable/block Firefly and Generative AI In PhotoshopOpen for Voting

Are there any suggestions/solutions for those of us who wish to disable or block AI tools like Firefly or the generative AI within Photoshop? I understand I don't actually have to use tools I do not wish to use within Adobe programs, but I think it would also be nice for some of us with strong ethical opposition to generative AI to have an option for it to not consistently pop up in our feeds or have our work training AI models without permission (hence why I disabled the content analysis option for my account).   Title edited by mod

1798214

4 hours ago

Mossy888Participant

Feature Requests

Due Screen PanelOpen for Voting

Due Screen users. I thought if an idea for Due Screen users , and the idea is that if you have two screens then it would be very good to able to add your tool of your choice on the other screen . Maybe a panel that could be undocked from Photoshop and then add the tool of choice to that panel and then to be able to move it to the other screen . This could be Brushes, Actions or anything in the tools sections .

132

De-AI Adobe Suite.Open for Voting

Christian.D.HuntParticipant

Feature Requests

Forced AI is generating a resurgence of open source tools. Adding an “Non-AI” or “AI Free” option to installations and apps would be highly advisable. Furthermore, a lot of individuals are already running with limited hardware and resources, and these AI features are burning up computer resources rendering simple tasks like cropping a jpeg almost impossible. For the longest time the only thing preventing me, as well as a lot of other users, from switching to a Linux OS has been the power of the Adobe tools. However, as Adobe keeps up with this forced usage and installation of AI they will start to lose more users to programs like Davinci and Darkroom.

1265

atwellsParticipant

when I load Photoshop, it locks up and does not respond to anything. have to use Task Manager to close, I have all the newest updates the version is V27.91. not sure what to do

When I load Photoshop, it locks up and does not respond to anything. it just freezes once it loads does not respond to keyboard or mouse, have to use Task Manager to close, I have all the newest updates the version is V27.91, I also have Photoshop Bata that works perfectly fine

Something for the Weekend – Part 265 – ‘Holy Island’’

davescmCommunity Expert

Thanks to all who took part in our previous ‘Where there’s smoke’ challenge. There were some great images based on the Victorian pipe.This week, we go to Lindisfarne, also known as Holy Island. It is situated just off the Northumberland coast of England, and reachable by a causeway. This view of the castle, which was built in the 16th century, is from the rugged rocks of the beach. In its day, it must have been a formidable castle to breach. Of course, with the power of image manipulation, you can show us how it might be done.The “rules”:Use the starter image as at least part of your own image entry. Anything goes, as long as it meets the forum rules on decency, copyright, etc. Anyone, and everyone, is welcome to have a go, whether you are a complete beginner or a Photoshop expert. This is not just for our forum “regulars”. The challenge is not limited to Photoshop. Any Adobe software can be used. There are no prizes apart from the chance to practice, show off your skills, or bring a

775

daytimeteorParticipant

SAVE TO CLOUD DOCUMENTS GREYED OUT

Hello, I have been experiencing this issue for a while now and it's been really bothering me. When I try to save my designs, the option "Save to Cloud Documents" is greyed out. I am connected to the internet, there is plenty of storage left in my cloud, my app is up to date and I have the auto update turned on. The only thing that works so far is to quit and re-open the app, and while it doesn't take much time it quickly became a hassle because it happens quite a lot. Does this happen to anyone else? I'd appreciate the help, thanks!

19101

6 hours ago

viviansunggParticipant

Why my Photoshop eyedropper tool not working outside the app? I already turn on all the Privacy Security on Mac but nothing happened

I already turn on all the Privacy Security on Mac but nothing happened. Full disk access, accessibility, record, anything. It’s still cannot using eyedrop tool outside Photoshop. I’m using Photoshop 2026 with Macbook

242

9 hours ago

stylish_moments701eParticipating Frequently

One specific parametric filter stopped working and I can't get it back

I was using the Filter Aberration parametric filter extensively and suddenly stopped working. I’ve tried everything I can think of to get it working, but it just won’tAll of the other parametric filters work just fine, but when I click on the Filter Aberration Chromatic nothing happens, over and over.I’ve tried all of the following:Reset preferences Delete preferences Restore Default Filters from the Parametric Filters flyout menu Upgrade to newest version of Photoshop (currently on 27.9.1) Uninstall and reinstall Photoshop Update my graphics drivers to the most current (RTX 4070 Laptop w/ drivers dated July 22, 2026) I’ve tried on numerous files, including low res files Plenty of web searches looking for solutionsI can open and edit the Filter Aberration Chromatic properties on my existing files, but I can’t ever seem to get it working with new files.Is there anything else I can try?Any temporary files or something that the parametric filters use that maybe I can delete? Looking in th

645

9 hours ago

Dazzling_Dragonfly5EB0Participant

Need help recovering two important PSD files encrypted by STOP/DjVu ransomware

Hello Adobe Photoshop community,I need help with recovering two extremely important Photoshop PSD files.About 7 years ago, my laptop was infected with STOP/DjVu ransomware. Two of my PSD files were encrypted and now have the .psd.todar extension.I still have the original encrypted files, but unfortunately I no longer have the original unencrypted versions.I have already tried the official Emsisoft STOP/Djvu decryptor, but the decryptor has not successfully recovered the files. I am also looking into other legitimate recovery options.I understand that Adobe may not be able to decrypt ransomware encryption. However, I would like to know whether anyone with expertise in Photoshop's PSD file format can determine whether any recoverable Photoshop data remains inside these files — such as the image, layers, previews, thumbnails, or document structure.The ransomware personal ID from the ransom note is:124Asd458uolhJSboVUVxizSvbq8vO4aKqgaUrk2LIqIegkSzBAQdErhI still have both encrypted PSD file

100

11 hours ago

tracyvalleauInspiring

Photoshop 27.9.1 (Apple Silicon): 16-bit Gray Gamma 2.2 documents display severe posterization with GPU enabled; TIFF data and prints are correct

TitlePhotoshop 27.9.1 (Apple Silicon): 16-bit Gray Gamma 2.2 documents display severe posterization with GPU enabled; TIFF data and prints are correctSystemPhotoshop 27.9.1macOS Tahoe 26.6.1Mac Studio M2Eizo 10-bit displayGPU enabledSteps to reproduceCreate a new 16-bit Adobe RGB (1998) document.Draw a smooth black-to-white gradient.Convert to Gray Gamma 2.2 (or Image → Mode → Grayscale).Observe severe tonal stepping in Photoshop.ExpectedThe gradient should remain perfectly smooth.ObservedThe Convert to Profile preview is smooth.After the conversion is committed, Photoshop displays strong posterization.A screenshot captures the posterization.Saving the 16-bit TIFF and opening it in macOS Preview shows a perfectly smooth gradient.Printing the TIFF with PrintTool/QuadTone RIP produces a perfectly smooth print.Converting the grayscale TIFF back to Adobe RGB in Photoshop also displays smoothly.Disabling Use Graphics Processor completely eliminates the posterization.ConclusionThis appears t

14 hours ago

meneak74Participant

Brush Tip Preview iPad Pro

Can I see a brush tip preview instead of a brush stroke preview in Photoshop on my iPad Pro?

1521

16 hours ago

Mystical_calmness7679Participant

Photoshop 2025 Elements won't open says I need to buy now

Photoshop 2025 Elements won't open, says I need to “buy now”. It let me use it for 7 days by clicking free trial, but now since the 7 days won’t open I’m unable to open it on my PC. I bought a 3 year term lease on 3/5/2025 so I know it hasn’t run out yet. I reinstalled it and I still get the same message. I tried the chat but because it says I don’t have an active plan it won’t let me chat with a human, and AI doesn’t have a clue. I’m using the same email address I did to redeem the code from Amazon. Please help!!!

383

16 hours ago

SimomonsterParticipant