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Drive Mapping Issue

Explorer ,
Mar 28, 2024 Mar 28, 2024

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The network drive is mapped as "Z," yet Premiere sees both. Some footage connects to "Z" while others are mapped via the drive's IP address.

I don't understand how some go as mapped to Z and others the IP. And also, if Windows sees the drive as Z, why does the Premiere default to the IP? This causes problems across multiple machines sharing projects as each time its opened the media is offline completely or just some is offline.  Makes no sense as to why some footage has a Z file path and others the IP.

See the images below.

VXr7hAOY.jpg

explorer_CvtZPfV0CD.png

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correct answers 2 Pinned Replies

Adobe Employee , May 22, 2024 May 22, 2024

Hi @b_foote1 and @Makena293346211v86,

Sorry for the issue. I have asked engineering to take a look at this case. Sorry for the frustration!

Take Care,
Kevin

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Adobe Employee , May 23, 2024 May 23, 2024

Media imported while the drive was mapped, will get the drive letter; media that was imported from the server while it was mounted with an IP address, will get the IP address. 

PPro will also cache previously known good paths, in the project; if the same media has been used from a mapped network drive and a UNC path, and the drive mapping is not available during a given PPro session, PPro will 'fall back' to the UNC path.

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Having the same issue. I got all of my editors to map the server to the same drive letter so we won't have relinking issues and yet Premiere still considers the IP address for some but not all of our footage. Does anyone know how it determines this?

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LEGEND ,
Apr 22, 2024 Apr 22, 2024

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If it imported any clips before the drive was mapped to Z or whatever, it will maintain the original links. Remember, all parts of a project are merely text metadata about what assets are involved, where they are located, what sequences you've created et al.

 

To fix this, you would need to offline the files on each computer, then locate to the mapped drive.

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New Here ,
May 21, 2024 May 21, 2024

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Having the same issue! Any solutions?

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Adobe Employee ,
May 22, 2024 May 22, 2024

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Hi @b_foote1 and @Makena293346211v86,

Sorry for the issue. I have asked engineering to take a look at this case. Sorry for the frustration!

Take Care,
Kevin

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Media imported while the drive was mapped, will get the drive letter; media that was imported from the server while it was mounted with an IP address, will get the IP address. 

PPro will also cache previously known good paths, in the project; if the same media has been used from a mapped network drive and a UNC path, and the drive mapping is not available during a given PPro session, PPro will 'fall back' to the UNC path.

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