• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
13

Premiere media bin automatically scrolling to the top

Community Beginner ,
Jun 19, 2024 Jun 19, 2024

Copy link to clipboard

Copied

After adding a clip to one of my project folders, the bin keeps on scrolling to the top automatically. 

I closed and reopened the app, but the issue persists.

The issue happens only for that specifin folder, all others behave as usual.

Premiere Pro version is 24.5.0 (Build 57) on Mac OS Sonoma 14.5

Bug Needs More Info
TOPICS
User experience or interface

Views

2.1K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 08, 2024 Jul 08, 2024

Hello @Francesco32305837cpuo,
I moved this thread to the Bugs forum. Thanks for filing this bug. Can you and anyone else provide any other details to help the team reproduce the bug? See, How do I write a bug report?

 

Sorry for the frustration.

 

Thanks,
Kevin

Status Needs More Info

Votes

Translate

Translate
47 Comments
New Here ,
Jul 05, 2024 Jul 05, 2024

Copy link to clipboard

Copied

i cant belive how recent this is i guess im not the only one, ugh i wanna get back to work asap

 

Votes

Translate

Translate

Report

Report
New Here ,
Jul 06, 2024 Jul 06, 2024

Copy link to clipboard

Copied

PROBLEM SOLVED GUYS!!!

 

whilst its auto scrolling, quickly drag any  clip onto the timeline and it will stop scrolling!!

Votes

Translate

Translate

Report

Report
New Here ,
Jul 06, 2024 Jul 06, 2024

Copy link to clipboard

Copied

YOU LEGEND

Votes

Translate

Translate

Report

Report
Engaged ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

I'm using a 3Dconnexion Cadmouse, same problem! Windows 10

Votes

Translate

Translate

Report

Report
Engaged ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

"Solution"!

Also latest PP, Win 10, 128 GB Ram, Quadro RTX 3000 yadayadayada. This needs to go away quickly!

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

Thanks Andrew; ran it to it again today:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-media-bin-automatically-scrolling-t...

 

I'll leave a note there pointing to this bug report to upvote.

 

I tested on Win10 PR 24.5.0 and what I see is this:

It only occurs in Icon view: List view AND freeform (with thumbnails) are okay.

I looked at few different "sort" options and none made a difference.

I tried turning off Hover Scrub and Thumbnails show effects, and it made no difference.

I created the "always scrolls to top" 3 times in a row by creating a new bin, double-clicking to open in a new panel, and dragging a bunch of clips from windows explorer.

Closing and reopening the project "fixed" it.

Creating a new bin and dragging the files there "fixed" it.

 

From that thread, a variety of conditions may "create" it.

 

Edit to add: I was not able to produce a problem in Beta 24.6.0.37.

 

@Kevin-Monahan @TrentHappel That discussion thread is not a bug report, and I see no staff comment there. Is there already being tracked? Can we get a status? I rarely use the Icon view, but users who do would find this frustrating.

 

Stan

 

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

Upvote this bug report:

https://community.adobe.com/t5/premiere-pro-bugs/scroll-bar-living-its-own-life-in-premiere-pro-24-5...

 

I usually work in list view, but I had no problem creating the "scrolls to bottom" in Win10 PR 24.5.0.

I was not able to produce it in Beta 24.6.0.37.

 

Stan

Votes

Translate

Translate

Report

Report
Engaged ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

The workaround seems to be to quickly drag one of those wildly scrolling clips onto the timeline. That stops it for the current session.  

Votes

Translate

Translate

Report

Report
Enthusiast ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

Thanks, @Stan Jones  for your input, I can confirm everything you mentioned except for the beta - don't have it. One more thing - I can totally reproduce this issue if I drag a clip from a Win11 window into the project bin - once you drop the file the scrolling starts

Votes

Translate

Translate

Report

Report
Explorer ,
Jul 07, 2024 Jul 07, 2024

Copy link to clipboard

Copied

On occasion, when opening a previously existing project, I will try to scroll through my project files in the project panel, but it will automatically return to the top. I'm not sure what triggers it except that it usually happens after importing a new clip. The only thing that works to fix it is to completely restart Premiere. However, it is such a prevalent issue that it extremely affects productivity. 

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

Upvote this bug report:

https://community.adobe.com/t5/premiere-pro-bugs/scroll-bar-living-its-own-life-in-premiere-pro-24-5...

 

I think the main workaround is using List or Freeform view.

 

The long discussion thread is here:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-media-bin-automatically-scrolling-t...

 

Stan

 

Votes

Translate

Translate

Report

Report
Participant ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

Nice! I'll try this today!

Votes

Translate

Translate

Report

Report
New Here ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

It worked, thank you!

But this should be adressed by Adobe. There has been no support for this problem for a couple of weeks now.

Votes

Translate

Translate

Report

Report
New Here ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

Can confirm this worked for me!

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

See this workaround in the discussion thread:

https://community.adobe.com/t5/premiere-pro-discussions/premiere-media-bin-automatically-scrolling-t...

"whilst its auto scrolling, quickly drag any clip onto the timeline and it will stop scrolling!!"

 

I found that just selecting an item "fixed" the bin; I did not have to actually drag it to the timeline.

 

Today I could not produce the problem every time.

 

Stan

 

 

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

> quickly drag any clip onto the timeline 

 

Fascinating! I had trouble "catching" an item to drag it. My list is not long. But I found that I only had to select an item, not actually drag it to a timeline.

 

Stan

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

Hello @Francesco32305837cpuo,
I moved this thread to the Bugs forum. Thanks for filing this bug. Can you and anyone else provide any other details to help the team reproduce the bug? See, How do I write a bug report?

 

Sorry for the frustration.

 

Thanks,
Kevin

Status Needs More Info

Votes

Translate

Translate

Report

Report
New Here ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

Having the same problem with latest build, on OSX 14.5. Can't find any solution at the minute so suggestions very welcome. 

Votes

Translate

Translate

Report

Report
Participant ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

I started having this problem just a couple weeks ago. Essentially, I just created a new folder in the Project Bin and tried to drag some video/photos into that folder. After I dragged the media in there and it loaded, I would then try to scroll through the media (using the thumbnail view) and the media would keep auto scrolling to the top. I tried holding down the mouse to keep it from doing that but as soon as I would let up on the mouse, it would auto scroll to the top. The only temporary fix that has worked for me is to Import the media rather than drag and drop which isn't as convenient. Hopefully a fix can resolve this issue. 

Votes

Translate

Translate

Report

Report
Community Expert ,
Jul 08, 2024 Jul 08, 2024

Copy link to clipboard

Copied

OK, I finally got it to happen, perhaps there wasn't enough files I've dropped in, I drop 25 and it didn't happen, then I dropped in 30 more, and I see it now.

Votes

Translate

Translate

Report

Report
New Here ,
10 hours ago 10 hours ago

Copy link to clipboard

Copied

Same issue here. After drag and drop the clips into Premiere Pro, it starts to scroll down to bottom of the project window. I use Logitech MX Master 3S with the latest driver on Win11. All the drivers and Premiere Pro versions are the latest. Nothing helped yet.

Votes

Translate

Translate

Report

Report
New Here ,
10 hours ago 10 hours ago

Copy link to clipboard

Copied

LATEST

My Premiere Pro can produce it when importing even 5 clips.

Votes

Translate

Translate

Report

Report