Account, Payment, & Plan

Hello. About a year ago, I got a student account, and now it's about to expire, but I can't find a way to resend my school documents to renew it (because I am still a student). I searched the entire site and can't find it. Supposedly, they were going to notify me a month in advance so I could renew it, but I never received that notice or the link to renew it. Can you help, please? Thank you!!!!!

I have an active subscription but got logged out. When I signed in again, it's back to basic LR and I cannot restore purchase. It says no past purchase. I checked my subscription, it is still active and will auto renew on Aug 21. I repeat the process of reatiring purchase but it says "get support". Where do I email for support?

Hello, I wanted to ask how I can delete my subscription on adobe. I tried it for 7 days which were free and I realised I won't use it frequently. They've already sent a bill but I've been trying to cancel it for a few days now. Can someone help me?

its kind of a complicated story but here we go.about 2 months ago, i wanted to add adobe premiere pro to my existing photography plan. i signed in to adobe, and added the plan. but as i soon found out, i had used a different account than the one i wanted to add it to. so, i tried to cancel it and there was no cancel button. i waited for hours on the online chat page waiting for someone but to no avail. today, i was charged 2 charges of $21.46. i went onto adobe and tried to cancel the subscription on the wrong account, but they wanted to charge me 100 DOLLARS!!! there is no way i am paying that much just to cancel a subscription after A MISTAKE!!! There are no funds in my account, so i need to get this canceled ASAP, without paying the bogus "Cancellation Fee."someone please help

I used free trial on Adobe Illustrator, after the end of free trial, i have been charged 22$, but i don't use, that's why i want refund, how can I 

adobe billing system is glitching, i paid the bill twice for the same month... it's ok i don't care about the amount,what bothered me, the customer support chat, a waste of time cant help or do anything, in the same time you cannot send email of open ticket about anything ...... i was asking the support chat to open aticket and they just ignore it completely anyway this is my last month with ADOBDE see ya guys ❤️

i cant subscribe from india as its showing visa jcb and mastercard is not acceptable. what is the resolution to this?

A transaction can fail for a variety of reasons. Double check and make sure your payment information is entered correctly. If this issue persists, you may need to use a different payment method or contact your bank.This has been the error message since my trial period expired in August. Kindly check and fix this solution.The problem is not with my cards. I have two VISA cards of separets Bank. I have tried all two including one of my friends card still this error is stopping me from paying my due. The service will be taken from me on September 10 2023. I need a quick solution. My payemt country is Punjab, Ludhiana, India-141113.

 

Здраствуйте, мой младший брат привязал мою карту чтобы бесплатно воспользоваться какой то вашей программой. Но сегодня днем с моей карты списались деньги. Верните пожалуйста их на мой счет обратно, никто после этой операции не пользовался ни какой программой.

Hello Fam.,I subscribed for a trial account on an annual basis for my business. Unfortunately, the business did not take off as planned and I did not remember to cancel before the trial period ended. When I tried to cancel after realizing that my card had been charged for some months without usage, I was informed that I would be charged the full amount for early cancellation. Please, do you have suggestions on how to cancel without early termination charges? Or how to contact the right customer care for cancellation without penalty? What number can I call for assistance?

Hello, I recently canceled my subscription to Substance 3D Texturing and received a credit refund. I would prefer to have this refunded as cash instead. Has anyone experienced this, and can you share how to get a cash refund? Thank you!

Hello friendsI intend to buy Fotoğraf 20 GB ₺127,20 plan, I tried to pay with different cards but it failsIf possible, send me a direct payment linkThanks

I live in a country that doesn't support paypal or credit card system. how can I buy and use adobe products? 

Bom dia, utilizei o teste gratuito e nele cancelei a renovação automática porém mesmo assim o plano não foi desativado e agora estão me cobrando o plano anual sem possibilidade de desativar. Quero cancelar minha conta pois não tenho dinheiro para pagar. Não utilizei o adobe para além dos dias do teste gratuito. 

At the time of subscribing ( oct-2021)  I opted for monthly plan thinking it would be a waste of money if I discontinue in between.Even though annual lan was cheaper than monthly one. I continued with the monthly plan for around 3 years. But because of financial restructuring I now need to discontinue my plan.Now I am too surprised to see Adobe is charging cancellation fees for the remaining 3 months. ( And there was no such clear notification when opting for the monthly plan) Why would anyone go for a monthly plan if they are supposed to pay for the remaining months? Can you help me cancel my plan without any additional charges? 

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I have the full Adobe Creative Cloud year subscription purchased directly from Adobe.com, which doesn't come up for renewal until mid-august.  I can no longer use any of the software,  and it asks me to activate a 'trial' version.  I've logged into my account and it's not even showing my last billing period.  would appreciate a remedy.  thanks.

I started a free trial and it was approved with my credit card but when I try to convert to a document to a PDF, it brings me back to the page that has the subscription prices and the 7 day free trial. When I click on the free trial again I get an error saying "couldn't complete purchase- Already Purchased" What do I do?

Es muy difícil dar de baja la prueba gratuita de Adobe. 

I have set up a free Adobe illustrator trial on my deskktop for 7 days but can I try the ipad version too ?  or do i ave to set up another free trail for the ipad?  I cant seem to figure it out and it doesnt seem that easy and I am finding it frustating for a new user.   I have downloaded illustrator on my desktop  

 I have a problem paying the monthly fees When i try to purchase the monthly fees for adobe a message ocurre to me that there is a problem with my credit card i tried all my credit cards and the problem still the same 

hello!I went to the site on December 19 without registering.On December 19, the amount of $ 79.99 was withdrawn from my account three times. Three times!!!!I didn’t receive anything by e-mail. I didn't buy anything. now I had to register to write to customer support.how do i get my money back?

Hola ya hace un año que tengo el paquete adobe pero este mes me cobraron doble, controle y el mes pasado ya lo había pagado , quisiera saber como se puede solucionar 

Todo ano é o mesmo problema, os mesmos dilemas difíceis e burocráticos de se resolver.Se coloco o cartão de credito para renovar automaticamente cobram valor muito maior, temos que ligar e negociar.Me pergunto:Para uma empresa que negocia venda de plataforma magento (ecommerce), não deveriam ter algo mais inteligente para cobrança de renovação?