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I had subscribed to Acrobat Premium through my one of the gmail Accounts, Now I want to transfer my subscription to another gmail Account. How can I do that?And I was using this subscription on Android phone and Now I shall be using this subscription with another account on Ipad. Is this possible with change of gmail account
Subject: Urgent Request to Cancel Adobe Subscription Without Cancellation Fee Dear Adobe Representative, Hello! I am one of your customers, and my customer ID is: Yong Liu , email is: [P.I removed by moderator] We have been using Adobe's paid services since December 2024. As of today, February 28, 2025, we have paid a monthly fee of CAD $29.37 for three months. I have never signed any annual contract with you. When I first subscribed, the information clearly stated that the service could be canceled at any time. However, when I attempted to cancel the service now, the system is asking for a cancellation fee of CAD $116.96, which is completely unacceptable. This feels like deception! I hereby formally request an unconditional cancellation of this paid service. If you refuse to cancel it unconditionally, I will continue to escalate my complaint and reserve the right to demand compensation for the time and effort wasted due to repeated appeals. I look forward to your prompt response. Tha
Hi. After the latest update, whenever I open a full-screen .pdf on my iPad, I get an annoying banner related to “Generative Summary”, which cannot be removed or hidden in any way, even by disabling AI operations from the app settings. This is really annoying, because it prevents the document from opening properly full-screen (in fact, part of the screen is always occupied by the banner). I don't doubt that the service offered can be useful, but for those who don't need it, it is just annoying, and in any case, I find it unreasonable that it cannot be hidden according to one's needs. It would not bother in the standard view, but I think it is only fair that in the full-screen view there should be no other elements except the document itself. What sense does it make to limit the display of the document in this way? I could see that several users complain about the same problem, so I hope it will be corrected with the next updates. Sincerely.Translated with DeepL.com (free version)
After recent update it is not working as smooth as before .I am facing trouble in writing the word and adjusting to any place of the file, and highlighting the sentences as well as underlining the specific word.
Hello, i’m a user of adobe acrobat. After the latest update : I cannot select image from photos/collection for fill and sign in adobe acrobat. As you can see from the image attached, it only appears photos. Previously it has options : photos, collection. I usually will click collection and choose image from ‘ Favourites ‘ for digital sign (i favourited a few photos specifically for digital sign). But since the latest update has lost the option, it was hard for me. Then, if i choose limited access photos. Still the same thing. When i click select image, nothing happened.Please help. Thanks
En una de las últimas actualizaciones ha aparecido en la aplicación una franja de color gris muy fea a la altura de la cámara frontal. Antes esa parte se veía negra en modo oscuro y blanca en modo normal, ahora se ve color gris siempre y es bastante molesta. He intentado buscar alguna configuración de mi s24 ultra para dejarlo como estaba pero no la he encontrado. Pensaba que sería un bug y que sacaríais una actualización para parchearlo pero van pasando los días y las actualizaciones y todo sigue igual
O programa diz estar carregando o documento e após um longo tempo, retorna dizendo que o arquivo foi corrompido (mas continua intacto quando acesso a nuvem pelo telefone!!). Já fiz logout, instalei e desinstalei, mas o problema persiste.
So I don't ever need to edit PDFs, only need to read and print them. That's why I downloaded the PDF Reader app for android, not the editing version. But after the last update it automatically opens in edit mode, which is so frustrating because I'm often in a hurry to print off last minute docs. I cannot find a setting in preferences to stop it from doing this by default. Anyone else know how to turn this off so it just opens the PDF like it used to?
All the directions but my phone doesn't have a place where it says plans it does have subscriptions and when I click on it it just wants to know if I want to switch plans or upgrade it doesn't have a cancellation
I have got subscription of adobe acrobat but I can’t edit pdf. On 1st of October I got amount detected. Need this asap fixed or refund me full amount
Estimado equipo de soporte de Adobe, solicito la cancelación inmediata de mi suscripción anual, ya que no recuerdo haberla contratado y solo se me ha descontado un mes. Les ruego que reconsideren esta situación y procedan a la anulación de cualquier cargo futuro. Agradezco de antemano su comprensión y ayuda.
Es una gran vergüenza que cobren dinero a los usuarios confie en una aplicacion como esta en modo de prueba de 7 días. Hace no más de 4 horas leí que tenía una prueba de suspensión de 7 días y al rellenar los datos de mi tarjeta bancaria me cobraron. Necesito cancelar la suscripción y exijo la devolución de dicho importe. Gracias.
Uso o aplicativo do Adobe Acrobat em um tablet android. Essa semana foi atualizado o aplicativo e na opção realçar não aparece a opção para mudar de cor, apenas essas que estão na imagem e mesmo clicando sobre elas, nada acontece. Esse problema só existe no modo paisagem, pois desaparece quando altero o tablet para o modo retrado. Na opção da caneta, mesmo no modo paisagem, a função de trocar a cor funciona perfeitamente. por isso creio que seja um erro do apicativo.
I would like to report a display/UI issue affecting Adobe Acrobat Reader on Android tablets.The problem started with the app version released on August 30, 2026 and is still present after the September 2, 2026 update.On Android tablets, when the device is used in landscape orientation and I highlight some text, the color palette is not displayed correctly. As a result, I am unable to select or change the highlight color.The same issue also affects other color palettes/tools: in landscape mode, the palette appears cut off, incomplete or partially outside the visible area of the screen.If I rotate the tablet to portrait orientation, the palette is displayed correctly and all colors can be selected normally.I have reproduced the issue on different Android tablets, including:Samsung tablet Lenovo tabletThe problem does not occur on Android smartphones, where the color palette works correctly in both portrait and landscape mode.Steps to reproduce:Open a PDF in Adobe Acrobat Reader on an And
Só aparecem essas cores pra eu marcar o texto...
Hi I just download the app and try 7 days free trial but it's deducted money from my account if I cancel this money will be refunded or no.as it's showing 7 days free trials.
Одобрили возврат средств по ошибочной оплате подписки. В течение какого времени будет возврат оплаты на банковскую карту?
Bom dia, fiz o uso dos 3 dias grátis e cancelei. Ainda assim debitaram. Solicito reembolso.
I have tried to login and cancel my subscription for months and it will not cancel. I don’t know what to do. It keeps charging my bank. What can I do? I just want to cancel. I’m never signing up for this again!
Dear,While reading a pdf file in android through this app, one can find himself in a position to delete the file. But there seems to be no option for a user to delete file from this app.Please consider the option. It will help us keep our memory clean.Thank you.
I have installed acrobat 3 times in a day and initially all my files will be open and now it doesn’t work at allit is soo frustrating
I’m not getting full use of my subscription.
hi, i was charged on my bank account a subscription that was cancelled. I have proof that i had cancelled it before the next billing. i need to get refunded.
Título: Acrobat abre 36 processos WebContent em 1 segundo e esgota a memória do iPhone (iOS 27.0)Aparelho: iPhone 17 (identificador iPhone18,3), 8 GB de RAMiOS: 27.0 (24A437)Versão do Acrobat: [Perfil → Sobre o Acrobat]Data/hora: 27/09/2026, 06:46 (UTC-3)Descrição:Cerca de 40 segundos depois de abrir o Acrobat [e abrir o arquivo / fazer a ação X], o app criou 36 processos com.apple.WebKit.WebContent em aproximadamente 1 segundo, além de WebKit.GPU e WebKit.Networking, todos dentro do grupo (coalition) do Acrobat. Somados ao processo principal (~170 MB), eles chegaram a ~2 GB de memória residente (cada WebContent com 22 a 80 MB). A memória livre do sistema caiu para 58 MB e o iOS começou a encerrar processos por pressão de memória (evento Jetsam: budd encerrado por "vm-compressor-thrashing" e videosubscriptionsd por "highwater").Impacto: o sistema inteiro fica sem memória, outros apps e serviços em segundo plano são encerrados e o aparelho fica lento enquanto o Acrobat está aberto.Como
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