Get Acrobat Reader Mobile answers, news, tips. Join us!
Recently active
my issue started with the case number above, which seemed to be an activation issue. The tool, “Request e–signatures” was no longer available to me and I had noticed that under my account when I click my icon in the upper right hand corner, it stated that I was a free user. I have paid a subscription to Acrobat Pro for many many years. The above case was a result of my phone call and waiting hours on the phone and finally speaking with someone that was unable to resolve the issue. Then I get that email above. Tell me the case was closed without resolution.After my own troubleshooting, I discovered that the price of the Acrobat Pro plan went up from $15.99 per month to $19.99 a month. So I upgraded my plan and I had to do that process on both, my iPhone and my iPad. After doing that, they told, “Request e-signatures” Became an option on my iPad; however, it still does not show on the iPhone. I do run beta software on the iPad and I run non-beta software with the latest version on my iPh
Hi,Why acrobat is fail read aloud TELUGU LANGUAGE Pdf file, I had taken 1 years subscriptionsubscription for TELUGU LANGUAGE Pdf for read aloud, but I upset, very disappointed.please please solve my issue
Eu abri um pdf no acrobat para estudos, porém todo vez que eu grifo uma nova informação o aplicativo salva uma nova cópia do arquivo em vez de só atualizar o arquivo inicial, então vão ficando muitos arquivos salvos. Eu gostaria de saber se tem como configurar o aplicativo para que ele só atualize o arquivo inicial.
Draw freeform tool Please fix this problem
Proof Signature is real
Refund Request for Accidental Subscription RenewalHello Adobe Support,I would like to request a refund for an accidental subscription renewal charge of ₱630.56. I recently added money to my GCash account because I needed it for my mother's medical expenses. Unfortunately, ₱630.56 was automatically charged for my Adobe subscription renewal.I have been using Adobe on a trial basis only, and I am no longer using the service. I have also already canceled the plan after noticing the charge. The money I added to my GCash was intended for my mother's hospital expenses and her gallbladder removal surgery.I urgently need the funds to help pay for her medical bills. I would greatly appreciate your understanding and assistance in refunding the ₱630.56 charge. This refund would really help us with my mother's medical expenses. Thank you very much for your time and consideration. I sincerely hope you can help me with this request.Kind regards,Yvonne Minotao
Subscription keeps declining even though there are enough funds in my account
Mon abonnement premium a été résilié dans les 7 jours mais j'ai été prélevée 2 fois : 35,99€ et 8,05€Je souhaite être remboursée
Every time I try to use read aloud with Adobe Reader on iOS, it crashes. I have a full creative cloud subscription
I may have started a 7-day free trial of Adobe Acrobat Premium while trying to fill out a PDF. My Adobe account shows “Acrobat Premium,” but “Manage plan” takes me back to the same page and I cannot find a cancel option. The subscription does not appear in Google Play. I have not been charged yet, but I am concerned about a possible $69.99 annual charge when the trial ends. Please tell me where this subscription was purchased, whether a free trial is active, its end date, and exactly how to cancel it before any charge. I also need help reaching a support agent because I cannot complete the cancellation myself.
Fiz o contrato em 24/09/26 e debitou duas vezes no cartão de crédito o valor de R$69,00
I uploaded a voice mail is like to enhance audio
Bonjour,J'ai apparemment ce serait mon abonnement à l'application Adobe Acrobat en laissant la période d'essai gratuite s'écouler. Je ne souhaite pas rester abonné je n'ai pas l'utilité de cette application. Je souhaite donc être remboursé des 60 € qui ont été prélevé sur mon compte. Merci par avance bien cordialement
Adobe Acrobat Premium is not working on Mac tablet. Is there any product that works on both
I need my money back
Hola, cancelé la suscripción para cuando terminara el contrato, se ha vuelto a cobrar en mi cuenta y ya no está la suscripción activa.Quiero un reembolso de mi dinero.Gracias.
Me están cobrando una suscripción anual de esta aplicación. Esta aplicación yo no la uso. De hecho me hicieron el cobro a las 7:24 el día 23 de septiembre y la notificación me llegó hasta las 11:20 tuve que descargar la aplicación para estar haciendo el reporte necesito el reembolso,
I’m using ipad air 5th generation(ipados version 18.7.8 and app version 26.08.00). I’ve been using this app since years and it worked fine but after the recent updates, files don’t open in the app. I’ve tried restarting the ipad multiple times, even uninstalled and reinstalled the app.I’m attaching a screen recording below. It’s not visible in the recording but I’m constantly tapping on the pdf and it’s not opening. If I close the app and open the file from file manager, it works but it takes 20-30 sec to open the file. And the file I’m trying to open in this recording is only 56 MB. I also tried opening a 250 MB file and it took 3 min to open.I turned off “Enable generative AI features in Acrobat” and “Convert to Liquid Mode automatically” in settings and it’s still the same. I even tried with both wifi on and off and that didn’t matter either. All the files are stored locally on ipad.
I am using Acrobat on an iPhone running iOS 26.6.2. After updating Acrobat last week to version 26.08.01, I cannot open any PDF files with the app; when I click a file it just does nothing, no opening animation, no loading icon, nothing. If I go to iPhone Files->Open With->Acrobat, the Opening popup will appear with the loading circle, but it will just spin endlessly and not open the file (I waited for over 10 minutes). I tried restarting the phone and reinstalling the app and neither resolved the issue.
I cannot download pdf files sent through Messenger nor send pdf files directly from a Google document. What do I need to do. The problem seems to come from Adobe. This is only occuring with my Samsung Galaxy phone S14I have verified the autorisations in the app parameters but I can't modify or add anything.
I was charged $48.99 for this subscription which was done by mistake & requesting refund as subscription was an error & cancelled. The subscription was cancelled & never used nor did i mean to purchase this. If you can contact me regarding this issue via email at [Personal information removed by moderator]
I’m using Apple devices iPhone/Ipad. I’ve tried several times already to upload files to create a pdf and nothing seems to work.
Why is Adobe Acrobat unable to open large PDF files of 50 MB or more on my iPad mini 7 with iOS 27 and Acrobat version 26.08.01, while smaller files open normally, and when will an update be released to fix this issue?
I canceled the free subscription before the deadline but I was still charged consecutively 2 months!
I have an Ipad Mini 6, IOS 26.5. I have the adobe app for a long time and I have downloaded it’s latest version (26.08.01). Since then Every time I try to open a PDF file it does nothing and reboots. I have closed the app, fully shut down the Ipad and continues with the same problem
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.