Bug Reports

Thank you for making it an obvious choice to move to Canva, because this new Express?? Absolute no

Hey, thanks for ruining about four hours of editing!! In the middle of my edit my ap crashes. I relaunch it and all I get is a screen telling me to update my app. I have no way of getting my previous work now. The photo I was working on I assume is gone. I don't want to upgrade to the new version. I have it on another device and I don't like it. Way too much Ai garbage. I need my old app back! im beyond furious right now! 

Every time I use Adobe Express for video purposes and the footage is 4K shot with iPhone, the app seems to struggle. It's very delayed and crashes and/or suddenly it's trying to recover files. Sometimes while editing a duplicate clip appears on a new layer. I wish the app wasn't so buggy for the amount of ads I get about it.

 I cleared out my storage so that I could continue without paying. 🤔 🤔I don't actually NEED to use the app, but I do to depic my thoughts to my family via text.🤨  Do I really need to purchase to continue using this app? 

Adobe Express webpage Link Preview not working in LinkedIn or previewing on profile page. When you go to publish to Linkedin it says password protected webpage, but i have that disabled.  

REVERSE VIDEO OPTION NOT FOUND

Hello, please this new Adobe Express, not user friendly at all. The former interface is more complex for editing and writing, plus the design is unique, but with the new updated version of this app, we find it difficult to ascertain the above receipt.   Please kindly revert the app back to older version or allow user to install the old version of it.   Please!!

Since I updated my Adobe express mobile app, I have lost all my original artwork. The reason for this is that the new version does not support the stickers functionality. My artwork is all about sticker collages. The migration of my files has just sent across still images! And there is no stickers option in the new version. For me this is catastrophic and I am desperate to return to the older version of the app which I can use for my type of work. Please help

My link to Adobe Express for some reason is 404'd. It was working a few weeks ago and now it just doesn't work anymore. I need this to work, as it is part of my grade in in college and I can't simply just "do it again." I'm not using an app, Adobe Express is browser based.Steps to reproduce the issue are click on the link.Expected result = it works.Actual result = it's 404'd abd bricked.

I just presented this to the board for a school project, and now the link isn't working. It isn't just me, I've sent it to others who are getting the same error when they click on the link as well.  This is my link: https://new.express.adobe.com/webpage/57WUbt6jEGM3DAnd the screenshot is the error that comes up.  

I can't upload my instagram stories because I keep getting the error "Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes." I am using the stock videos provided. Grrrr.

Option to duplicate post in adobe express has gone

I've browsed these forums and tried every single suggestion, internet, cookies, cache, etc etc...I urgently need to download my print quality flyer design PDFs and it's constantly getting stuck on 90% - have tried over the span of a few days and different times too.They aren't massive designs either, just A5. Can anyone help?!

Hi, I have multiple files in Adobe Express that I can't download. I'm working from Android app, I've tried multiple fixes, eg. downloading single pages as jpg, but it keeps getting hung up. Who at Adobe can I share a link to to check the files and get downloaded? Thanks

Version of the App:Adobe Express Mobile: Version 0.0.1Adobe Express Desktop: Web version on Chrome (latest as of May 2025)Platform and OS Version:Mobile: iPhone with iOS 18.3.2Desktop: PC running Windows 11 ProSummary of the Issue:Draft posts created in the iOS version of Adobe Express do not appear at all on the desktop/web version. Additionally, there is no visible “Unscheduled Posts” section in the iOS app, meaning any unscheduled posts created on desktop can’t be accessed or edited from mobile. This severely limits the ability to work fluidly across devices.Steps to Reproduce the Problem:On the Adobe Express iOS app, upload a video into the Content Scheduler and save it as a draft post.Open Adobe Express on desktop and check for that draft. It will not appear.On mobile, remove the scheduled date from the draft post, prompting the app to confirm that the post will be moved to Unscheduled.Check the desktop version again. The unscheduled post still does not appear.On desktop, create a

Adobe Express keeps telling me there is an error and I need to go home or refresh, I have done this for several hours now,  I cannot access my stuff and work on my project..How do I solve this? 

Mas últimas semanas ao tentar acessar a opção cortar e formas o aplicativo encerra e fecha 

I'm working on a laptop and when I select a template for a presentation with multiple pages it keeps launching once I click on it rather than showing me a preview. Could you please get your developers to investigate?

Hi all, According to this website Manage Instagram and Schedule with Ease – No Facebook Required! you don't need a facebook business page to connect to instagram accounts. Please update your backend so that I don't need to create a facebook account. Also, according to facebook business page you can only connect one instagram account at a time.  So what is the timeplan here and does somebody have a work around?

I'm trying to download my file as a PDF in Adobe Express and I keep getting errors.  Please assist!

Su plataforma digital Express presenta multiples fallas en documentos digitales en donde se eliminan y resetean cuadros de texto retrasando las actividades del consumidor. 

La plataforma presenta error al cargar todas las imagenes pueden pasar horas sin que se cargen completamente ya probe con diferentes navegadores  en Prievado pero la falla sigue presente asi ya no se puede trabajar hay alguan solucion o mejor ya busco otra herramienta ?

Adobe Express is no longer publishing my posts to Pinterest.  The following is all the attempts I've made. used the Retry button in the postdisconnected and reconnectedemptied my cachetried publishing from different browsers duplicated my posts and tried to post them immediately All attempts result in receiving the error message from Adobe it failed.   

The Regular Nunito font (not Sans) is not correct. The letter L (lowercase) does not have the serif but it should have. Correct: Incorrect:Any one else is having the same issue? 

I created a video in Adobe Express (the web version on my Mac laptop, using Chrome) and then today I realized my downloaded file was missing the first third of the video. I went into AE to check and found that the video was missing that chunk there as well. I was able to go into version history, retrieve an earlier un-chopped version and then save the full thing again, but it was very unnerving and I see it's happened to other people too.