Bug Reports

Good MorningI have multiple .mp4 files in my creative cloud library, but when using the "Your Stuff" dialogue and drilling into my library, all the .mp4 files are "greyed out" and have a "This item is not supported in Adobe Express" tag when hovering over them. I have seen multiple posts on .mp4 and compatibility, so I tried different ways of creating/converting, even with Adobe Express (conversion from a .mov to .mp4) and still have the same issue. Now, the strange thing is the exact same file, uploaded from my PC, will import correctly ???? It just will not let me use it from the "My Stuff" dialogue and straight from my Creative Cloud. Which defeats the object of having this "easy" option in the first place. You can see the file "IMG_0800" as "not supported" in the photoThe following Picture is the exact same file in the downloads folder.The next image is the file dragged into Adobe Express, working 100% correctly 😒 Is anyone else having these issues? Can

I am flagging it as a bug, but I'm not sure yet.Social media safe zones don't appear on my projectssee this screenshot.   However:When the feature was announced, the team created a sharable/remixable project so we can test it. This particular project shows the safe zones (next to the background colour). But the bleed and margins don't show.     I checked with the progressive app, on the web (Firefox and Edge), as well as on the Ipad and on my Android phone, and it's the same. In case it matters, I'm on a full CC subscription, in the UK (so not on the new subscriptions system yet)Is it a bug, or is it something to do with my account?Thanks!  

All of my projects have disappeared. If I search for the file name I can find them however the folder itself no longer appears to be working at all. I"ve cleared my cache, and checked on multiple browser, and all of my browsers are the current versions.   Can any help?  

I am starting a new project, and the images I select do not appear for me. This has been going on for a while. I am a premium customer. I should be able to access the images I want. 

Text, Charts and Grids, Add-Ons doesnt work. Just blank as per screenshot. Cleared cache tried in two different browsers Chrome and Edge still the same and has been like this for months now. Please help.

Ich habe ein Problem mit meiner Ausrichtung vom Text. Der Baustein ist rechts zentriert und die Druck PDF ist dann unterschiedlich  

Unable to place textbox where I want. When I left click and move the box where I want and let go, the box does not remain where I want.I can't resize the box.Please bring back download  as PDF feature. 

I am a K-12 teacher and I use Adobe Express with my intro-level students. My school has paid for access to the full Adobe suite for years. One of the things I teach my intro students is how to choose the correct font size for printed projects. I have typesetter rulers and example posters around the room, and have been doing this job for many years. I know what a size 80 font is supposed to look like versus a size 24 font. Ever since the new update, the font sizes in the new Adobe Express have just been really off. It's completely confused my students and frustrated me. It's not just my device/account; I know because it is happening on my student's devices/accounts as well. We are using the full web versions, not a mobile app. I'll include a couple photos below as examples: I set up this file in Adobe Express as 11" wide and 8.5" tall, using Abril Fatface size 50.  Based on my prior knowledge and experience, that does not look like a size 50 point size at all. Someth

I am unable to add image do anything on adobe express it's giving me an error something went wrong, please try again. Last is of 19th not getting how.

As a desktop/browser user, when selecting elements on the artboard, the palette automatically expands and collapses, causing the artboard to shift places. This is INCREDIBLY frustrating. Please see my screencast below: https://www.awesomescreenshot.com/video/41457351?key=e1e3aa77c220d0766881fae93c177921

Sou assinante e tenho me deparado frequentemente com bugs, travamentos e um desperdício frequente de meu tempo no aplicativo Adobe Express, o que confesso me causa certa irritabilidade, pois minha experiência é com um produto ruim, pago e nem um pouco funcional, que entrega mais aborrecimentos que soluções no cotidiano. Além dos frequentes bugs, a exportação de imagens no Adobe Express não funciona no Android, me fazendo esperar, até desistir e ser obrigado a forçar a interrupção do aplicativo, o fechando para posteriormente reabri-lo. Obter uma imagem em seu tamanho original sem ter que adapta-la de forma mecânica ao tamanho quadrado do Instagram para só então poder baixá-la e só depois então cortá-la é procedimento frequente e o único caminho disponível, visto que fazer a exportação pelos meios que deveriam funcionar é simplesmente impossível. É comum também que a exportação "seja concluída", sem o download ter sido feito, ou ainda quando sobre a imagem seja feita qual

Hello,not sure if this is an specific issue to me or if it is an interface bug but I can't seem to be able to add any colors to my palette on Adobe express.So on the color menu I go to swatchesunder my brand I hit 'create a color theme' hit the + sign to add a colorselect color and hit saveand that's as far as it goes. After that the color menu just shuts down and it doesn't add any of the colors I tried adding. Same thing happens wether I am on the browser or the desktop app. Am I the only one that can't get pass those steps?Any help would be greatly appreciated. In the meantime, I will have to copy and paste my color codes all over my design... 

Do you guys ever experience this bug / issue?everytime i make my contents, i always put it in Instagram Portrait Post size, which is 1080 x 1350 px. And then, everytime i want to make a schedule to post it, it is not possible because Instagram cannot read the size, the size becomes 9.6 x 12.5 INCH (it says magazine 927 x 1200 px). Then, of course i have to change it everytime i want to post it on schedule. The thing is, THEY always reduce my GENERATIVE AI credits! I barely use it for my own but i am always out of credits!So if i have my contents 5 pics (carousel) every post, i have to change 5 of them, and 1 of the pic they generate 3 pictures! so i spent 15 credits for nothing!

I have been unable to edit my content calendar. First, it does not show up in "Your stuff".It has default post that you cannot remove so you can add our own posts. Its very confusing. Attached is a screenshot of the default posts in purple. I have been unable to edit or delete the default populated post. While you are rushing to put out AI features and train your LLM on our data. Have you ever stop to to think to put out a decent product that actually works without bugs? I have been using Adobe for years and the quality has gone down considerably and these new features are half baked. A simple content calendar should not be difficult to edit. I shouldn't have to delete my entire content calendar just to edit or delete a default post.  Do better!

Ai is become something that need managing in my apps. Could we figure something out 

I was glad to see Adobe Express coming up because I'm not a pro regarding Photoshop and Illustrator and need a programm for easy, small tasks like a social media picture or onlinebanner. But it's not useful because the quality after downloading is very bad. All I usually do is choosing a background and putting a headline and a logo (png) on it. It looks absolutely fine online but after downloading the projects, the resolution is very low, especially the logo looks horrible. You can't set/change the desired resolution anywhere either. Sadly, I have to look for another program because it seems Adobe can't fix this. A lot of users have reported similar issues for quite some time. 

The remove object tool isn't working and neither is insert. Just keep getting errors.  I've been doing this forever so it's not because I don't know how.  Clearly there's a bug. My subject isn't content that would be flagged for any reason.

In many ocassions, when I select the remove object featurethe results that are showed only has options with the selection change by another similar object instead of ERASE or REAMOVE the selection. thank you sometimes it works but in less opportunities  

Hallo, seit heute morgen ändern sich Designs nachdem ich diese runterlade. Schräge Elemente werden zu geraden Balken und Elemente überlappen auch plötzlich falsch.  Woran kann das liegen? Das ist jetzt bei PDF Downloads vorgekommen. 

Adobe Express is not handling the rotation of the image correctly.When the EXIF data is stripped from the image it opens in AE correctly. 

Features not working this morning?? 8:28 am (EDT) second time I've run into this??

HELP! I have just discovered digital art as an easy way to draw and made ONE drawing, i haven't been able to open said drawing since i made it and have wanted to made more. Everytime, however, i get an error message stating "Something's not right: This file can't be opened. Try opening Adobe Express drawing in default browser mode" (as the screenshot says). Which makes no sense because I am in the browser already. The error doesnt pop up with other templates and drawing, i think, is the only one i can actually draw in. I use windows and am wondering if i need to get the app in order for it to work. 

Good morning! I have been trying for several days now to record a voiceover on an Adobe Express video. Every time, it shows me recording the audio for the 2 minute, 19 second vidoe, but then when I stop recording, it stopped at 30 seconds. I can't expand the audio clip. It is driving me crazy! Any suggestions?

Hello adobe I have been unable to create animation characters with my voice it keeps telling me internal server error for 2days now can I be assisted please 

Hi, having a similar issue here. I already tried:- clearing cache and cookies- waiting for 10 hours- copying the file- tried another browserIt really seems to be a bg, Adobe please can  you have a look? Thanks a lot! @David__B  @mahmoud_5524