Bug Reports

I was promised full freedom to use film until 16.mars - but it has already stopped - what has happened

fireflyで、生成した画像や動画をローカルに保存しようとすると、「保存」のボタンがグレーアウトしてしまう。macbook使用。 

Well I receive an ad from adobe that in firefly there is an option to upscale there quality of a video up to 4k. I used this topaz astra video upscaling tool but when I use my video, then press the button use topaz it generates an image. and this image is not even upscaled. 

je voudrais que ça fonctionne. avant que je prenne l’abonnement “illimité” ça fonctionnait correctement, avec un taux d’erreurs “acceptable”, mais là, c’est permanent, 9 erreurs pour 10 générations ! inacceptable !

my credits did not increase today

I have subscribed to your trial, and would like to cancel my subscription

Hányszor kell még leírnom.? miért nem tudok képből videót csinálni? Azt írja ki, hogy hiba történt.

famous note:“NoteFrom January 23, 2026 to March 16, 2026 all new and existing subscribers of select plans, including Firefly Pro, Firefly Premium, and credit add-on subscriptions (2,000 Credits, 4,000 Credits, 7,000 Credits, and 50,000 Credits) will receive unlimited generations on all AI image models (up to 2K in resolution) and the Firefly Video model in the Firefly web and mobile app and Firefly Boards.”that’s a lie. I have account for 4k credits. and nothing is free there (not posting from that account atm)

Hi, I’ve just wasted 1,200 credits trying to create a video, and the agent mis-spelt the word “Doesn’t” three times, then I gave up, as I don’t want to waste anymore credits.

There are no more details to add. VEO 3.1 and VEO 3.1 Fast fail to generate most of the time. What should I do? 

I asked for all the buildings to be domes, some of them still look square with a regular roof. I provided examples of the individual areas which I wanted combined

normaly i can edit with brush in here right?

Well, since it seems that I won’t be getting any work done today, due to Firefly being a steaming pile of garbage… I’m just going to continue to put in bug reports until somebody at Adobe does something about it. 

Hello. I created a picture today and asked to add a caption to it in Hebrew, and the caption came out wrong (the order of the letters in Hebrew is incorrect)! 

I am unable to generate a video. I’m promting and trying different images. All my own photograps.

I keep putting prompts in to generate an image with Adobe Firefly, and it is giving the message "Something went wrong, please try again later".  I have tried different prompts. I don't understand what went wrong, and I have tried several times.  Another frustrating part is that each time I have tried, I am getting charged a generative credit, yet I nothing is being generated.  Is this a bug?  

GPT Image 1 not working. Message: "Something went wrong. Please try again later."

sempre aparece a mesma mensagemjá mudei o modelo mas permanece

 I have 250 credit but image is not generating in firefly, it is showing insufficient credit.

I have tried to tell you, I get an error submitting this form. tried to attach a screenshot, it doesn’t work. nothing works 

When generating images in Firefly, the selected aspect ratio (e.g., 16:9, 1:1, 3:2) is ignored. Regardless of the chosen option, Firefly consistently generates images in a 4:3 aspect ratio.

My credits are being taken, says ‘video in progress’ then - ‘there is an issue” the video is not completed and my tokens are taken[PII removed by Community Manager - HT]

The advert for Firefly says unlimited outputs until 16 March but this isn't happening

The project is still there on Firefly, the video didn’t get generated but the credits were deducted. It makes no sense, if the video couldn’t get generated due to any reason, the reason should be specified and the credits shouldn’t get deducted