The official community for the Creative Cloud desktop app.
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Hola! No puedo reparar Creative Cloud, ni desinstalarlo, aparecen mensajes de error y no puedo solucionarlo. Tengo Imac M4 16gb.Me ayudan?Gracias!
My account have been suspended supposely for ''SPAM''. And To me it's false and unjustified . I just want to publish my creation here, to use it as a portfolio. My account as been suspended, I reveived an email from adobe and says ''Policy violation : SPAM'' with out explaining anyting. There's no way to contact any help center... so I'm stuck in a dead end. Is there any way to contact Adobe to have an explination...
There are NO files open in ANY program on my computer, and Illustrator, InDesign, and Photoshop are hogging ALL of my RAM. Since the last update, my computer has been glitchy, so I had a little check this morning and see THIS. We pay entirely too much for this subscription to have it bring our computers to a halt this way.
Anyone able to point me in the correct direction, I'm on 6.8.0.821 in creative cloud on both my mac and windows yet I'm still missing the 15.0 update. Highest I can go up to is 14.5.1. Almost like I'm stuck on 14.5.1Any help would be great! Thanks!
Subject: Formal Complaint Regarding Unprofessional Conduct and Misuse of Customer Information Dear Adobe Support Team, I am writing to file a formal complaint regarding a highly unprofessional experience I had with one of your sales agents, Pragyan. I have full screenshots of the entire conversation and can provide them upon request. I initially contacted Adobe because I wanted to purchase the Adobe Creative Cloud student plan. My question was simply about the pricing, as my friend—who is an active Adobe customer—recently received the same plan at a lower price. I shared my friend’s email only to verify the price difference, and made it clear that I was not requesting any action regarding his account. At the beginning of the conversation, the agent had no issue with the student ID I provided. In fact, he was fully prepared to proceed with activating the plan for me. However, the moment I mentioned that my friend had purchased the same plan for a lower price, the age
And gives error with "This took longer then usual .....". This happens since yesteday on both on my machines. It may be linked with login incidend for EMEA reported on status.adobe.com, but that is closed now and my problem still persist.
Ich möchte gerne temporäre Daten löschen, da meine Festplatte C ziemlich voll ist. Ich frage mich, ob C:\AdobeTemp mit C:\Benutzer\[Ihr Benutzername]\AppData\Local\Temp in der vorhergehenden Diskussion verwechselt wird.Im Ordner AdobeTemp ist 4,6 GB groß und es ist sinnvoll ihn zu löschen. Der andere Temp-Ordnern ist nicht so voll und könnte bleiben. Ich habe von den jeweiligen Ordnern einen Screenshot angehängt.Oder sind beide Ordner gemeint?
I'm about to migrate to a new Windows 11 PC and was planning on using Creative Cloud to transfer my Adobe apps. However, on checking CC only InDesign is showing in Installed Apps. Photoshop, Illustrator and Acrobat are missing. Any help much appreciated.
яHello Behance Team,I’m a professional designer from Ukraine, and I’ve been using Behance for years as a key platform to showcase my work and connect with international clients.Unfortunately, the “Send Proposal” and payment features are not available for Ukrainian users, as our country is not currently listed among the supported regions for Behance Payments.However, PayPal already operates in Ukraine, and many Ukrainian creatives work internationally, successfully receiving payments through verified PayPal business accounts.We kindly ask the Behance and Adobe teams to consider adding Ukraine to the list of supported countries for freelance payments and proposals.This would empower a large and active creative community here to collaborate safely and officially through Behance.Ukraine has thousands of verified professionals who already use Behance daily — designers, illustrators, photographers, and motion artists — and many of us rely on this platform for global visibility.Thank you for
I'm running Creative Cloud 6.8.0.821 on a mac book Pro M5 with Tahoe 26.1. When I run Etrecheck Pro I see that the applicationAdobeGCClient.app is frequently crashing. Crash report is attached below. Can anyone help me solve this issue? Thanks. Giorgio
I've removed the app en installed it again, but the problem is not solved.
Hi Team,it would be really useful to have a switch in AdobeUpdateServerSetupTool.exe to download only Windows OS related sources.It would save a lot of time and storage for companies using the AUSST solution for Windows platform only.Thank you for considering this.
As per the subject, I have recently noticed some strange behaviour in the CC app in that it is not launching at login in macOS 26. Going into the app's preferences, unsetting the Run at login option > Close, then setting it again has no effect. Is there a specific file, a plist perhaps, that is governing this through the 'runAtLoad' property? If so, where should I find that file? It is not in ~Library/LaunchAgents. What can I do? Thank you!
I received an email my Photo plan was going up from 9.99 to 14.99 plus tax in december but if I paid annually it would be 119.88. I logged into my account followed instructions clicked on change to annual billing only to get repeated errors. I tried the chat and after waiting for a human first thing i am asked so you want to cancel your account can I ask why. I was where did you get that from. Got tired of waiitng ten mins each time for a reply I called the customer service. Got another guy barely speaks english and his comprehension was even worse. Got very frustrated with is responses and asked for a supervisor which he wasn't willing to do. hung up he called me back telling me some more nonse wanting to cancel my account and I tried telling him I calling because the change button on my account was giving me an error. I asked again to speak to a supervisor in the US he kept on witrh god knows what I told him I just wanted to speak to a supervisor have them call me back. No call back
created a profile using color checker passport but I can not see the profile in the profile list, what do I need to do to see it
We create custom shortcuts, brushes, and workspaces in Photoshop; we install plugins or set up LUTs in After Effects or Premiere, but none of these personalizations can be saved to the Cloud. The fact that they aren't saved is one problem, but the occasional updates completely resetting them is a problem of a totally different magnitude. When we sign in on a new device, being prompted for the automatic synchronization of our settings, workspaces, or plugins is not a luxury—it is a fundamental necessity that has been needed for a long time.I hope that for 2026, this development becomes the highest priority item on your roadmap, finally putting an end to this irony
I have a problem with my Dreamwaver license which I used for 4 years on my old computer and have now bought a new computer and moved it over there and then I get that there are already two licenses
Granted, my Intel iMac isn't new, but just as fast as when it was brand new. Adobe has done a decent job improving Lightroom performance, so the computer is great for photo editing, as Apple still doesn't offer another computer with a 27" display.However, keeping CC in my login items adds 5–10 minutes to the time it takes for the computer to start up. I've tried removing and reinstalling to no avail. Frustrated with waiting for my iMac to get ready loading CC, I open M1 macBook. It's faster, but with the 13" display, I don't like editing photos on it. But to my surprise, the battery got nearly drained over the weekend. I see that Adobe CC has been using 'significant battery'. And that it made many failed attempts to do app updates.After a reboot, the Adobe CC app alternates every few seconds between showing its homepage and a 'No internet connection' screen. To be clear, I had an internet connection, the same one I'm writing this message on. And even if it were not the stable wifi
When trying to paint, keep getting the cross hairs icon instead of the circle. What am I doing wrong?
Bonjour je viens de souscrire a l'abonnement adobe premiere seulement probleme lors du lancement via creative cloud erreur 12015voici ce que jai essayer -desinstallation de tous via l'outil creative cloud cleaner-modification moyen de paiement via mon compte adobe-deconnexion reconnexion verif maj -verification de connection serveur adobe via page web https://lm.licenses.adobe.com/vact/pingreçus message "pong" - verif autorisation pare feu - verif suppression fichier host via disque dur je sèche, j'avais deja acheter 1 mois d'utilisation auparavent qui avait tres bien fonctionner, et la je suis coincer, avez vous d'autre idée pour que je puisse enfin utiliser le logiciel avant de me faire rembourser !!! cdt
When users of MacOS devices attempt to sign in with the Adobe Creative Cloud desktop application and signing in with DUO authentication set to block sign ins with unsuporrter OS or unknown OS', DUO will block Adobe Creative Cloud deskt top app sign in with an error for "Unknown OS" (even if running the most current MacOS). Alternatively, signing in with the web browser option, passes this DUO security check. Also of note, the same issue is not found on the Windows Adobe Creative Cloud desktop app when signing in with DUO. This leads me to believe the Adobe CC imbedded web app for the Creative Cloud app on the Mac either does not allow DUO to view the OS version, or repersents itself as a generic OS to DUO. My request is for Adobe to update this Mac Adobe Creative Cloud desktop application to allow DUO to verify the MacOS version as the Windows version of Creative Cloud desktop app does. When requesting support on this matter, Adobe support suggested using the web browse
Установил лицензию и показывает ошибку. Помогите устранить ошибку
I recently migrated from an Intel Sequoia MacBook Pro to a Tahoe 26.0.1 MacBook Pro M5. On my new Mac, I reinstalled Creative Cloud (6.8.0.821) and the Adobe applications included in my account. Every time I turn on my Mac, the Creative Cloud application launches and opens its own window on the desktop, but the icon doesn't appear in the menu bar like it did on my previous Mac. I've attached two System Settings screenshots showing that Creative Cloud is included in login items, is a background app and is allowed in the menu bar. Despite this, the icon doesn't appear in the menu bar.
Hallo, seit Tagen versuche ich, das Update der CC zu installieren. Es endet stets mit Fehler 191. Alle Empfehlungen zur Fehlerbehebung habe ich durch, ohne Erfolg. Ein Blick in die Install-Dateien lässt mich vermuten, dass in dem Update-Paket etwas fehlt.Gibt es denn eine Lösung für dieses Problem (ohne, dass ich Informatik studieren oder 28 ITler engagieren muss)?
im also having this issue
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