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The official community for the Creative Cloud desktop app.
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Hello, I am on MAC OS, but I would like an answer for all platforms that Adobe runs on.Is there a button for Creative Cloud to just turn off all Adobe software and processes when I am done using it for the day?I can close all of the programs, such as Photoshop and Illustrator, etc., but there are many processes like Core Sync and Desktop Services that continue to run.Is there a button to just turn it all off when I'm not using Adobe software?Thank you,
File syncing is disabled, I am unable to resolve it.
Is there a central location that I can locate a table with the release year and versions released in that year for all Adobe CC products?I want to be able to cross reference the CC year with the software version number. i.e. Was Lightroom Classic version 10.2.x part of CC 2022?
I was using a ExFat External HD to sync CC with a MacBook Pro Intel. It was working fine. I upgraded to a M1Max Mac Studio and CC is giving me the error Sync Not Supported On Network Locations. Even though I'm using the same exact HD? I've read the forum post about formatting AFPS Vs EXfat and having it the same. It's not that. Also that doens't make much sense. It would mean that whatever format you start CC with you would need to use forever. There has to be a way to sync to an external drive when upgrading and changing projects.
I want to know if buying a licence for all the programs in an online key store is legal? It is a permanent licence, but don't know if it is legal, the page says it is.
Hello,I use Photoshop Photog plan with 21GB. I have removed as many files as I can that I think would be taking up my storage quota. All I have left are some CSV files and a handful of jpgs. CC says I'm using 21.5GB out of 21. How is that possible? There must be some files hidden that I can't access somewhere. Anyone have any ideas?As I wrote in the subject, I did go to the deleted folder on CC web (trash) and I perm deleted those files. Over the years with this plan I have moved between multiple Windows PC's and Macs. I'm back on Mac. Not sure if that has anything to do with it.Thanks.
Hi,I have a full CC license, but I have to login every single time I use any software, which has been always tedious and annoying. And now, I can't even start Premiere, because it says that it cannot verify the state of my subscription. I've tried to contact support many times for a few weeks, but it's impossible. The only way I found is by Facebook, but they answer once in a while and it's always a new agent, asking the same question again. Any help please?Thanks,Miguel
What's happening? CC app went nuts? it won't stop udating 2 illustrator files. I get the notification every 23 seconds and the actual files get updated, I mean the date modified gets changed every 23 seconds. The files are not open. Any ideas how to stop it? or what's the logic here?
Hi there,how can I see exactly where the GBs in my photography plan are occupied?Because even if there's nothing in the library it seems like I have 20/20GBs occupied...Is there any direct help from Adobe?How can I contact them?
The "Contact Us" link leads to no way to contact us. Supposed to include phone support, but there's no published phone number.
Buongiorno,dopo l'ultimo aggiornamento alcuni file psd e png e jpg esportati da photoshop sono scomparsi. Ho già fatto tutte le ricerche e sono sicurissima di non averli cancellati. Sono solo file che sono stati salvati da photoshop, in cartelle diverse. Grazie
So, when Syncing I get this error with a link to a very unelpful file for what to look for. It used to be (Before CC was revamped into its current form) that the link, then highlighted the file(s) in question, so you could systematically fix the usually file name issue. Is there another more useful way of establing which files are causing the file sync issue that I have failed to find? Short of going through about 20,000+ files looking for the needle in the haystack (particularly the space at end of file name)??? I have tried using the finder on Mac OS with limited success for / and <, >....Any advice would be welcome as it's driving me mad and hours of time!
I've never had an issue on OSX, but across many high end machines and laptops, when it comes to Windows, pretty much at least once or a month or two, I can no longer update any Adobe Creative Cloud app. Error 306, Error 306. Go away, Error 306. I've investigated way, way back at the start. Searched around like one does. Made valient efforts to track down where Adobe likes to hide anything useful about the problem. Very Windows of them. Bury anything reasonable and give the user something like, "ObscureAndForbiddenError 3243hjKHLJK###!. What did you do!?." Anyway, I'm sure I found some leads, I'm sure nothing suggested and shared that I found helped, and I'm sure I forgot anything and everything related to that, because it happens on every Windows machine, new or old, and the only thing that is reasonable to do and that works, is to search for the special Creative Cloud uninstaller app - can't just uninstall this thing like it wasn't special - and then uninstall Creative Cloud
Como posso transferir todos os meus arquivos do PC para a Creative Cloud para liberar espaço no PC e trabalhar, sob demanda, apenas com alguns arquivos salvando na nuvem?É só fazer o upload dos arquivos?Gostaria que os arquivos ficassem somente na nuvem e não no PC. Talvez no PC somente os arquivos que estou trabalhando no momento e não todos os arquivos que subi para a nuvem. Agradeço desde já pela atenção e ajuda!
I have spend several days trying to figure out how to migrate my personal Adobe Creative Cloud account over to an Enterprise that has become available from my employer (Educator). But I haven't been able to find any clear procedure on how to do this safely. I had a few chats with Adobe help, but they didn't provide me with much detail. I'm unclear what I'm at risk of losing when I migrate. And how to protect my existing setup.- will I lose my custom settings & colour libraries (Photoshop & Premiere in particular)?- will I lose filters/luts previously installed?- is it reversible if it doensn't work? Appreciate any suggestions.
It looks like I have to upgrade from Mac OS to run the latest versions of CC...for Mac, that is Ventura. Just checking compatibility issues, if any. Thanks in advance!
Creative Cloud.exe - System Error, The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix the problem. (Click OK)The code xecution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix the problem. This came up today out of the blue when I try to open CC. I try to uninstall and it says "Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it." And I tried to uninstall photoshop, illustrator but, it will not. Any help is appreciated. Step by step instructions please! Samsung galaxy powerbook2 360
Why this folder "C:\Users\ACER\AppData\Roaming\com.adobe.dunamis" stand for?It contains so many folders and large file. I don't no why and is it safe to delete?
So I downloaded cc a week or so ago, launched it and installed a few programs and messed around with photoshop for a bit. But now when I try to open the desktop app it won't launch at all, I've tried running the program as the administrator and it still won't start. I've looked around at previous discussions and have tried following instructions, but the uninstalling program won't even launch at all either, I'm kinda stuck here for ideas.
Trying to work in Photoshop and keep getting a message:Can't open creative cloud on my laptop. Can't access it online.Any help appreciated.
I am trying to install Lightroom Classic on a Mac Mini, M1 running Max OS Ventura 13.2.1. Both the creative cloud and lightroom applications download but when I open either the following error messages appears: failed to start CoreSyncCould not create ~/Library/Application Support/Adobe/CoreSync I have given access permissions to both Lightroom and Creative Cloud apps under Privacy and Security settings but no effect. Apologies if this has been asked before but I have searched the forums without success. thanks in advanceMike
I have fixed this issue in the past by modifying the serviceconfig.xml file running Monterey, and any OS prior. Since upgrading to Ventura, the serviceconfig.xml file is no longer available. Anyone have a fix?
Found an issue with the CC Desktop app, where the wrong version number is shown for an app. In the screenshot, CC shows I can open Lightroom Classic 12.1, when I have 12.0 actually installed. The 12.1 is the version of the available update. It seems to me that the version number shown in the CC app's left panel should be 12.0, corresponding to the installed version, and maybe below it could indicate something like "update available" or a button saying Update to v12.1. Screenshot attached.
I am a freelancer working for an organization. So am I allowed to use an individual plan or am I supposed to use a business plan?
I purchased my Adobe CC subscription from a reseller in September 2022. Several times since then they changed my profile for no reason and the account trial timer was set up. I have asked them several times regarding this issue and they said that was their server issue and they were trying to solve it. For last 1 month, they have been non-responsive, they don't respond in messages, they don't pick up my phone calls and I am stuck with the trial ended profile unavle to work with Adobe Products. I have tried reaching Adobe Customer Call Centre, but they told me that they cannot take complain against reseller as they are the support team, they only can support regarding the applications, not the subscriptions.I am totally frustrated with this, either I want a refund for the remaining months of this subscription, or get untroubled experience with my account. I will not definitely renew my subscription with my current reseller.
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