Creative Cloud Services

The Creative cloud storage appears to be overestimated.   It states that I have 18 Gb of files, but I only count about 3 Gb.   I have deleted all files from the delete folder and this estimate still remains.   How can this be?

There's about 10GB of space being used in my Creative Cloud files that I can't account for. The deleted folder has thousands of files in it that I'm unable to delete because it says "someone has restored them". Preset sync is off in Photoshop. I have a few items in 'Your libraries' from using the Adobe Capture app on my phone, plus 2 small images in 'Your files'. I doubt if they add up to 100MB in total.  So what is using 10GB of space, and why can't empty the deleted items? Any suggestions? P

In my task manager I have this : Adobe Genuine Software Integrity ServiceAdobe Genuine Software ServiceAdobe InstallerAdobe IPC BrokerAdobe Notification ClientAdobe Update ServiceCCLibrariesCCXProcessCore SyncCreative CloudCreative Could HelperCreative Could Helper (yes twice) And I probably missed some.I'm pretty sure most of this is utterly useless. How to I get rid of this whilst still be able to use Photoshop? It's also downloading stuff in the background, even when no adobe apps are open. And that's a serious problem when you need internet to work.

Hi all,  Can anyone give me the solution for my issue please,  I have a drop-down list, the subforms should appear based on the selection from drop-down. If I have selected any one and filled every details n I changed my mind so I selected some other from drop-down list but if I select the first option which I filled it appears as it was. I want to reset every form before selecting other options. I tried using resetform but it's not working. Someone please help me.  Thanks in advance! 

 Hi, cloud storage sync is not working.My Creative Cloud is 100 GB, about 200 MB used.What can i do about it?    

Is there some way to delete plugins from the Manage Plugins page? I've downloaded quite a few and deleted many of them...would like to clean up the "manage" page to just a few that I am actually managing.Also I would like to turn off the mac banner telling me there is a plugin update (but maybe would keep that if I could clean up the list) thanks Tom O'Connell

I understand the Masthead on Adobe Portfolio only has two button options by default.But can you add a third? Thanks,-Myles

How can i change the text color of the text boxes that are dispayed per page on the home page of the portfolio? Thanks!

I change my email because the old email belonged to the university how can I move my files from the creative cloud to the new cloud 

Hello, I'm on MacOs, and since I wanted to reinstall the Adobe Cloud Suite, even if I can install for example Rush, it is impossible to synchronize.It tells me an error code that I did not find in the online help: Error 198 (screenshot).Do you have an idea how to unblock this?Thank you in advance .

Currently I believe there is one one way to sort images in Adobe Portfolio and that is by file name.  I would request an additional sort by capture date.  I think that is more practical.  Another option is to maintain the sort with images imported from Lightroom.  To get the photos sorted the way I want I have to export the images to jpeg using the date in the file name then re-import back into a new folder in Lightroom and finally sync with the cloud.  Once imported in Portfolio they will be sorted by file name which is the date of the photo.  It should be easy to create a sort by capture date

Bonjour, Je souhaite supprimer ma licence adobe car j'en ai uen fournie par ma nouvelle école. Malheureusement mon compte était lié à une carte de crédit qui à expiré. En voulant supprimer le compte ça me m'était que c'était imposible car mon moyen de payement ne fonctionnait plus.J'ai donc rentrer les informations de ma nouvelle carte.Cependant je ne peux toujours pas supprimer mon compte à cause de la même erreur alors que mon moyen de payement à été éctualisé. Comment faire ? De plus lorsque je vais sur l'application créative cloud, je ne peux pas me deconnecter pour me connecter et utiliser mon nouveaux compte. Comment faire ? Merci par avance pour vos réponses

Hi All, Hopefully I'm just missing something straightforward here, but every time a member of our team pushes new assets up to our shared CC Library, it takes a day or more for any other team member to see and use the assets. Is there an obvious reason this might be happening? Is there something we could be doing to force that sync to be faster? Attached are a picture of what I see in the library and what my teammate sees in the library at the same time. They uploaded the added MOGRT files, but I can't see them. 

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]   Can't turn off Type 1 font warning even though there are no Type 1 fonts in my document. Really distracting and annoying.

Is there any way to see more of the folder/file path at the top of the window in the web view of your CC shared files?  With an deep folder structure, it can get tedious to constant be clicking out of it one folder at a time.

I purchased my student discount while in high school last year and now I'm in college.Now my subscription is 30 euros instead of 20 even though I'm still eligible for that.I can't cancel it due to early cancellation fees even though I've had this for an entire year already. How can I switch back?

This seems to be a long time issue and after going through multiple threads on this forum I came to the conclusion that most of the topics related/question asked on this specific matter has never been solved (or has been partially solved).This solution is just for users who are actually willing to use a specific/or other apps which comes along with Creative Cloud Desktop/Services but not willing to use the Creative Cloud Desktop Service or the SYNC (even if you pause the service). In fact, there is no option to use Adobe apps without using/installing Creative Cloud but you can completely disable it/or in simple terms prevent it from bothering you.The simple solution is to create a firewall rule and block these services. Once you block these by creating rules, you will notice that whenever you open Creative Cloud Desktop, due to lack of access to the internet it will keep on loading. I'll suggest to provide a in-human-understanble name for these rules so later whenever you decide t

Hi,I've accidentally moved some files to the Creative Cloud Files on the left hand side of my screen, Dragged & dropped.I'm unable to find them. Can anybody help me find them please? I've had a good luck around but no joy.Thanks,Peter 

I recently cancelled my private subscription to adobe because my new job offered me an account I could use both at work and at home. The problem is that I had an adobe portfolio in my cancelled private account, which I now would like to move to my job account. Can you help me with this?

What happens is that I can not publish any project on Behance and all my projects suddenly appeared in private and I do not understand, I tried to delete the browser data and change the browser and the problem persists. Please I need help I don't know what to do. I already tried to clear the browser cache and nothing use the Microsoft Edge browser. I leave you some attached images of the problem.

Creative Cloud prevents my MacBook Air from sleeping.  I am surprised no one elese is raising this as a major bug.  The only way my MacxBook will now sleep is if I quit Creative Cloud.  If I list programmes preventing sleep in Activity Monitor, Creative clioud is always there.  I went through a long process of discontecting all peripherals, turning off BlueTooth and WiFi, quiting all applications except core Apple ones and then gradually adding back all these items to make my discovery.   I am surpised that more people are not reporting this.

Als possibly every client must have noticed, when migrating from one device to anoter, no preferences whatsoever are ever synchronised. Every user of these applications must have sat there, bewildered at the utter ignorance or maybe unwillingness to solve this situation. As a designer you've spent a lot of time painstakingly setting up your applications for fluent use through the years; menu positions, colour libraries, tool settings - everything vanishes in an instant, when you migrate to a next device. Even the most basic set of settings, languages of your applications, set in the preferences of the Creative Cloud app. New device, everything is the same as before.But no! We now install all apps in your 'native device language' - which is Dutch, although I've explicitely set Creative Cloud to exclusively use 'English international' years ago.  A simple toggle switch to add these setings to your account?Nah.  Importing / Exporting of these seting

Creative Cloud Files Folder not disapearing after logout.

não consigo baixar o creative cloud, pois sempre que abro o aplicativo após instalar aparece "você fez o logoff. Faça seu login novamente - entrar" clico em entrar e aparece o mesmo e assim vai... Já reiniciei o computador várias vezes, atualizei o windows 10, desinstalei e instalei de novo o Creative... Estou sem saber o que fazer, pois preciso baixar o Lightroom para editar meu TCC, mas não consigo usar, pois não baixa sem usar o CC

Hi all, I have noticed recently that with Creative Cloud running in the background, my computer will not turn off my screen or put the computer to sleep.It is a little intermittent, here are the steps I have followed. Creative Cloud is runningComputer screen will not turn offExit Creative CloudMonitor turns off after preset timeStart Creative CloudMonitor turns off after preset time Leavc computer in standby for several hoursActivate computer by moving mouseComputer screen does not turn off after preset time. I spoke to Adobe support, they advised to close all Adobe processes via task manager. That worked for a while, but the problem has now returned. Of course I can just stop Cloud from running on startup, but it should not happen. It has only started happening in the last few weeks, so it must be related to an automatic upgrade. I have also recently installed InDesign, but I can't yet prove that is the issue. It definitely seems to be related to Creative Cloud.&nb