Creative Cloud Services

Was hoping anyone could clarify for me what happens after the plan ends/renews and youre no longer a student? I did get an email saying it would be renewed next month with a slight price increase but nothing asking me to re-verify. My issue is that I went on to check my account and the education area as I thought I had to imput that I've graduated but its now changed from saying Student until June 2021 to September 2021.I've not put any documents to be verified but on my account its saying that it will take 3 days for verification. Any help is much appreciated!

Hello community.I'm building my website in ADOBE PORTFOLIO, I have the english version ready now I want to create a spanish version, how does one do this?

I’ve already tried Behance help multiple times but they won’t respond so please don’t suggest I contact them. When I log into my Adobe BUSINESS profile, my Behance page is perfect (intact messages, portfolio, etc) but my PRO membership suddenly disappeared.When I log into my PERSONAL profile, I get a totally different Behance profile (everything is missing, messages, portfolio) but my PRO membership is working.Ive tried migrating my Business to my Personal but I get “user/password don’t match” error.I’ve tried redoing my portfolio with my PERSONAL account but I always get errors trying to upload jobs, services, etc.I have no idea how I ended up with 2 Behance profiles but I can’t find a way to delete one, start over, migrate. Nothing works.  It feels like something went wrong on Adobe’s side and I can’t do anything without some help from Behance.I’m desperate. Please help!

I’m having a problem sending messages on Behance. Every time I try to send a message, I get a “Failed to send” error. Because of this, I can’t reply to a client who has already paid for the project and is waiting for my response.

I have cancelled my subscription on 25th August within the free trial period of 7 days and still on 26th August the payment has been charged on my credit card for annual subscription for Rs. 2650. What is the process to get refund for the same?

Hello!I've boosted a project and made a small edit (just changed the size of a text) a couple of hours later, unknowingly cancelling any boosts I have.My project was still under review for boosting, so the boost wasn't running when I decided to make an edit.Considering my circumstances, I would like to have the possibility to run the boost again, considering it wasn't active while I decided to make that small edit, and didn't have the chance to see its benefits yet.Thank you. Hope you can help me.

I created a library and I am trying to share it with my team. When my team clicks the link or if I try to view my library on the web, it leads me to a page that says "Error 404: Asset not found." How do I get this library to show up and be sharable? The same issue happens when I try this using Ps, Id, and Ai.

On my portfolio (website) my images are fine on the computer but when they are viewed from a phone and you try to zoom in on an image in the gallery page, the image changes to the next one.  You can zoom but it also changes to the next image.  Any help on what would stop that?   Thanks!!!Chris 

I think Adobe development is letting AI do all the development with little oversight [abuse removed by moderator]

The Adobe Creative Cloud App keeps going blurry the instant I move my mouse after opening up the app. The left image is what the app looks like the instant it opens and the right image shows what happens the in instant I move my mouse.   Attached is a Pastebin link with my full DXDiag information: https://pastebin.com/xg7xRXeQ .

adobe is a scam at this point. how is one suppose to contact them ? i am geting changed multiple different prices and i cant talk to anyone about this other than the community. is this therapy for adobe victims?

I am currently trying to transfer all of my files from my school account to my personal account. I do have a large amount of files (about 300) but only 180 are transferring over. I know this is not a storage related issue as I have 100 gb on the personal account and only 72 gb are used on the school account. If anyone has a way to get all of my files to transfer please let me know. 

I would like to change my payment date to the 29th of every month without cancelling and resubscribing again

HelloI got very bad support and want to complaintattached the chat with him from your website https://screen.share.adobe.com/session_download?lsid=l%3D283466c079474822bd4c29dedf934f6d%3Bh%3D355fa5772ae06f00657ff94f694b208b6de14881%3Bt%3Dsd%3Bm%3Dchat&dl_action=chat&view=1

My Adobe Portfolio will NOT update after I make changes. It seems to freeze and not update at around 95% of the progress bar. can anyone suggest a solution please as I need my site to work. im using Safari, on a Mac. This is a new thing thats suddenly happening. how can I find out if theres an image thats maybe named badly, or corrupt, or two large.   

I want to forward an email from a scammer that someone is pretending to be from adobe support 

when I am adding social icons, there is one app I would like to be represented as well, it is the “foto” app, which is more essential to me than instagram. Could you please include this in your choices, or better yet, allow users to add icons of their own with appropriate links

I am getting charged by Adobe $43.29 every month when my adobe account does not have any active plans. I need these payments to stop as they are not for my account. 

I’m trying to create a new portfolio and I'm uploading photos straight from my computer. When I go to update site, when I look at it the photos I uploaded have NOT BEEN PUBLISHED! Then when I go back to edit website the uploaded photos disappeared. I have tried multiple times in a row, closed out of browser, and restarted my computer. I have used the portfolio builder in the past for other websites and haven't had this issue. I really need this sorted ASAP

How can i download my projects (videos and images) from Adobe Portfolio page? I want to take a break from the signature but keep the archives in my computer. Thanks!

Hello Behance Trust & Safety Team,I would like to appeal the spam restriction placed on my Behance account.I am a professional packaging and brand designer, and Behance has been my primary portfolio for several years. All projects published on my profile are my original work created for real clients or personal case studies. I have never uploaded copied content or intentionally violated the Behance Community Guidelines.I understand the importance of protecting the platform from spam and artificial activity. If any activity associated with my account was interpreted as suspicious, it was never my intention to manipulate the platform or violate its policies.This restriction has a significant impact on my business, as Behance is my primary way of connecting with potential clients.I respectfully request a manual review of my account. If there is a specific issue that triggered this restriction, I would greatly appreciate any information or guidance so I can ensure full compliance with

Every time I try to redeem them, the process never moves past this specific page.

I had a video in one of the pages of my portoflio that wasn’t functioning, I compressed the video’s size and now the video works, but when I hit “Update live site” and checked it everything on the main page is gone. There’s no thumbnails or clickable pages at all even though in the editor they’re all still there. I have no idea what caused this or how it’s possible for the editor and the live site to be completely different but that’s where I find myself

I am having a big problem with my website. The covers of my projects (Page Covers) are completely broken, overlapping, and stacked on top of each other when i post the site online.I have already tried everything to fix it: I changed the Theme (I am using Mercedes, but the bug happens on all themes). I created a completely new Collection page. I removed the page cover titles. I tried different browsers and incognito mode. Nothing works. The grid is still broken. It looks like a bug in a system error.Could someone help me fix this?

Hi! not sure how to use Communities, but Portfolio REALLY needs to let us choose the thumbnail in our videos! A default frame is NOT acceptable! Any info on how to get this to the right person is appreciated. Please help! Thanks! 🙂