Download & Install

Couple of day ago, I wanted to cancerl my adobe cloud monthly subscription. I conctacted a representative, he said he did it. This morning i checked and the plan is still there. When will it be removed. Next payment is in 3 days. The infamous cancel button is not there either. I tried other browsers, didnt work, button's not there.  Contacting support is clearly close to impossible. I have been trying to do this process for a while, has never worked. I can see in the forums that its a prevalent problem. Can someone cancel my subscription and delete my account so I never have to touch adobe with a 10 foot pole again? thanks

I am working on an animation that involves placing images of a fixed duration (ie 2 sec) in a timeline one after the other, and having them scale linearly (no easing or bezier). I attempted to use Premiere Pro for this, and I found Premiere could not animate linear scaling on separate images without introducing "easing" which ruined the effect of the continuous animation I am trying to achieve.  (If you'd like to read more about that you can view my post here: https://community.adobe.com/t5/premiere-pro-bugs/cannot-achieve-smooth-linear-scaling-animations-in-premiere-when-using-multiple-images-or-layers/idi-p/13945500#M12142 ) If Premiere is not the proper tool at this stage for accomplishing this, should I instead be using Animate or After Effects?  Does anyone have any experience with whether linear scaling on multiple images is more dependable in one of these apps (instead of Premiere)? Or, is there some inherent reason why that can't be achieved when animating c

When I try to run any Adobe software installed through Creative Cloud, it launches the application and shortly after shows me an "Error 205." Dismissing the dialogue closes the program.  I'm running Windows 11, and per the top posts and articles I've found about this error, I've tried the following:Logging out and back into Creative CloudRebootingUsing Adobe's cleaning tool to completely remove Creative CloudReinstalling Creative CloudUsing a different internet connectionDisabling Windows FirewallDisabling router firewallDeleting Adobe's entries from Credential Manager manually,Deleting Adobe's entries from Credential Manager using Adobe's script provided in a help articleRenaming the "OOBE" folder in "%AppData%\Adobe\"Making sure my account has an active subscription with valid payment method and is in good standing Interesting things to note:I can install and run Creative Cloud and Adobe software using my Adobe account on my MacBookIf I create a new user account in Win

i just subscribe the CC, but i cant download the apps cause of my machine not compatible. can i know how to download older version.  tried click direct link, but no email received. after a while there no option for direct link too.. my macOs is 10.13

I've been experiencing this issue for about a year until today I happen to complain when Adobe fill fix the sign in problem that I saw many others had asked. The issue is, I only work on one device. For example, say I signed in to Creative Cloud and Photoshop. They've already took up my "2 devices". Then if I open Audition or Prepiere Pro or any app, it asks me to sign out of one of the apps. That means, I can only use two of Adobe's products at the same time, which apparently should not be the case. Even if it's a fresh install, and I've signed in to Creative Cloud to download Photoshop, after I open Photoshop, it doesn't know I've signed in and asks me to sign in again, and takes up another device. I've been logging out and in for a year, so this solution doesn't work. Neither does signing out of everything. It's such a pain doing it again and again especially when Adobe softwares are not cheap. Best,

i have the same issue and the steps above didn't help....(Branched in to a new discussion)

but what is the consequence of uninstalling the previous versions? Will I not be able to for example open an InDesign document made and saved in a previous version?  What could be the reason why you would need a previous version?  I looks to me like they just take up a lot of space ....

Hi,I have a lightroom 5 for desktop and have been using it on two computures (desktop and laptop).Recently my laptop was repaired and all apps were removed. So I was trying to re-download the ligthroom but download link says it is not available anymore. It askes me to buy cloud subscription or buy Adobe Lightroom Classic even though I actually have it already. I have a serial number and I don't want to buy the app that I already bought and have. What to do?

How long is it possible to download XD or better – is ist still possible? A colleague of mine tried to but as he has gotten a new account the XD download/install button doesn't exist anymore. Does this mean that we have to switch from XD which we worked with for years now within a few weeks? 

Anyone getting 'incompatible' notices with PS or IDD version updates?Nothing has changed...plenty of space, etc.

Hello. i am an international student in Canada, and i can't sign up for Adobe portfolio site. It says that "it is not available in your country" but my fellow clasmates are able to access it.  How can change my behance page to portfolio site? Any suggestions?

So the customer service Priyanka is terrible, slow and understands nothing. Not letting me cancel my plan mid through saying this Priyanka  Thank you for your patience Sophie.I'm trying my best to help you. I see you have paced the order for the plan under Annual Commitment / Monthly Billing , any cancellation now will attract you cancelation fees. I would personally suggest you to go with the offer this will help you to complete annual term with the plan. How would you wish to proceed?

I tried to install Adobe CS6 Production Premium on a new computer and it told me that the license has reached the maximum number of uses. One of my old computers will not turn on so I can not deactivate it on that one. I deactivated it on my laptop and now it won't work on either my laptop or my new desktop. I tried uninstalling it on the laoptop and reinstalling it on the desktop and it still will not work. Adobe online chat support says they can't help me. What can I do?

Ok, this is an interesting situation-my operating system is on a relatively small drive-to keep from filling it up, I located PSCC on my HDD internal drive as I have more space there. I also changed the download loacation to this drive.   All was good until my SSD died-I didn't need to reinstall PS as that drive survived, but the  CC page is showing "install" on my apps page-Bridge too-meaning I won't get any new updates.  Perhaps my preferences were on the failed C drive-which nothing was recoverable...how can I get those back without a conflict loading it all over again? Thx for info

Prijavila sem se v aplikaciji Adobe, naročila program Photoshop.Snela vse, po navodilih. Prevajanje...Sedaj mi ob zagonu sporoča da deinstaliram nekaj. Prevajanje.Slika v prilogi. POMOČ, HVALA! 

Hi all, So I have been searching on here and youtube for a fix and I have tried everything except re-installing the full creative suite. I went the %appdata% route as well and that didn't help at all. It is SO frustrating. Is there any other way to fix this? It only affects my Photoshop. The other apps work fine.  I am almost out of options here... RegardsFaeez

When trying to update Adobe Illustrator CS6 Update (version 16.0.4) I get this message: Installation failed. Error Code: U44M1P7I've tried going to the web site and downloading manually but I get the same message.

Добрый день! Я являлся обладателем подписки на продукцию Adobe 2 года, а сейчас компанию не позволяет мне оформить новую подписку. Я понимаю с чем это связанно(сам я из России), но я жил создавая свои работы, я наслаждался каждый раз, когда творил. И вот я 18 летний парень не маогу во благо общественного просветления искусства создавать свои работы. Я не хочу скачивать взломанные версии приложений, т.к. считаю это неэтичным. Подскажите пожалуйста, как я могу оформить подписку? Я буду очень благодарен тому, кто сможет мне помочь!

I was trying to install adobe after effects on my PC and every time i try to install it it just says error code 41 was unable to access critical file or directory if you know what this means or how to fix this help would be greatly appreciated.

I tend to get 10+ gb crash dumps in my tiny C: drive and would like to change it to my gigantic 😧 drive, so I don't have to fear running out of space.I found a way to change directory of windows crash dumps and everything else through the registry, but Adobe applications doesn't show up there. Is there a way to change the directory? All my adobe applications except Creative cloud are on my 😧 drive.

When installing Creativ cloud, a request for a proxy occurs. There is no proxy on the computer, it is not used for the company. No login and password

I tried installing CS6 on my new Windows 10 laptop before realising it is non-compatible.  Installation therefore failed but now I am having trouble uninstalling the product completely: I attempted to uninstall Adobe CS6 suite/apps off this W10 machine but it failed.I then attempt to uninstall it using the Adobe Removal tool as per the website, and while this said it was successful Adobe CS6 design and Web premium still appears in control panel, and is causing an unspecified error when trying to remove it. Are any other steps to properly remove this off the machine, noting that I do not want to remove the Existing Adobe XI Standard install that’s still fine and working well on Windows 10?

I'm using a MacBook Pro with Apple Silicon running MacOS Ventura 13.3.1 I install Dreamweaver through the Creative Cloud app.  It installs without incident.  I can use it immediately, but some time after I close Dreamweaver, it is no longer installed and I can install again through Creative Cloud.  I've never encountered this before with any Adobe apps.  How do I keep Dreamweaver installed?

Hallo Community,ich habe eine alte Creative Suite 5.5 Design Premium Lizenz. Bis vor kurzem ging es tadelos, jetzt habe ich meinen PC auf Windows 10 geupdatet, alles wieder installiert und einen Tag damit ohne Probleme gearbeitet. Am nächten Tag wollte ich weiter arbeiten und das Programm sagte mir plötzlich, dass meine Lizent ungültig wäre.Der Kundensupport war unfähig mir zu helfen. Da ich nur noch alle Jubeljahre die Programme benötige, sehe ich es nicht ein, ein teures Abo zu kaufen. Zumal selbst die 5.5 Version damals teuer genug war.Hat jemand eine Idee, wie ich die angeblich ungültige Lizenz wieder verifizieren kann? Vielen Dank für eure Hilfe. Mareike

Hi there, I have now been trying to uninstall my adobe photoshop for around 2 weeks now and nothing has worked, when I try to uninstall the product, it just brings up the sign in for the creative cloud and says error I then have tried to one by one delete the correct adobe files and it says this-the action cant be completed because a file is open in another programme when I have nothing else open.. help. !