Download & Install

Has anyone ever successfully applied tax exemption to their account? I've been trying to do so for months. Every time I submit a form I'm told its the wrong one or that it's the wrong format, despite following the directions I've been given (which have been vague and changed frequently). This has been an infuriating process, so any help would be appreciated.

I need to update Lightroom and Photoshop, but since this morning, I haven't been able to.Every time I try to click on 'update' in Creative Cloud, a window pops up saying that I don't have an internet connection when I don't have any issues of this kind. Speaking with other colleagues, they are also experiencing this problem. How can I solve it? Thank you!!

so, im about to buy adobe flash and i need adobe flash cs6 specifically. If i buy adobe flash, can i have access to cs6 products?

Hi , I am trying to cancel my Premiere pro membership. But there is not a cancel button. Support system is like circle. There is no section about cancelation. Please help.Thanku

Hi,i have a license in India can i assign or transfer that license to a user in US?

The CC app has disappeared from the header bar at the top of my screen.I can still open and use the individual apps (InDesign, Photoshop, etc) but can't access the CC app.Does this mean I need to completely re-install Creative Cloud to my machine?

I cannot change the credit card details for payment

 

Hi, I'm hoping to get a solution for this. Please read fully..Laptop Specs:Intel i5-6200 @ 2.30 GHz500 GB HDD8 GB RAMWindows 7 ProSo my client has Adobe Photoshop Elements 14 and Adobe Premiere Elements 14. Both are working fine. Until yesterday, she calls me and says her Photoshop isn't working. Adobe Premiere still opens just fine. But Adobe Photoshop won't launch or even create a background process ( looked into ending the process, but it's not even running as a background). I tried opening the shortcut and the actual exe file from the installation folder, still no avail. We tried rebooting countless times. I also tried logging in as admin. Is there anything that she did that caused it not to open? I tried searching all over but could not find a similar issue to this.Thanks in advance!

I don't (unfortunately) use Creative Suite products very much at the moment, but I do want to occasionally and get quite high value from them when I do. I would probably like to take out a single month's subscription (and then cancel) to Photoshop, Illustrator or InDesign 2-4 times a year in total. It looks as though I can do this through the month-to-month membership, but I'd be grateful if someone could confirm this is an "approved" (if slightly odd) way of having a Creative Cloud subscription.

I did all the troubleshooting guides and nothing, it always showed error 206 or error 207, I installed new Windows and then when I enter my account id and password to continue installing it either loops to where I need to enter my credentials again or error 206

So... I can't believe I'm the only person with this issue: Since the April Win 10 update, I've been having extreme problems with Creative Cloud app on Windows 10. I went so far as to do a "Fresh Start" install on my system. What I've discovered is that the Win 10 Creative Cloud app causes the Windows 10 File Explorer to display the "green bar of doom" whenever you try to do a file system operation.  What's the solution to this?  (At present, it looks to me like Adobe needs to update Creative Cloud app. But I "could" be wrong...)In case this doesn't make sense:1. Starting with an entirely fresh install of the latest Windows 10 (with MAY update)...2. Things work fine...3. Until... One installs Adobe Creative Cloud...4. And then, when one opens the File Explorer, everything is more or less broken...5. One gets the "green bar of doom" forever and one can never see/interact with ones files.It's been this way for me since April Win 10 update.And, as I explained above, this is clear

Why am I always loading? I've tried everything and nothing helps.

I have tried every solution online. It gets to about 2% in download then rushes to 100% before displaying the error message. I have had creative cloud on my computer in the past. My specs: Windows 10 Pro Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz 2.90 GHz - I've gone through this entire page (https://helpx.adobe.com/ca/x-productkb/policy-pricing/activation-network-issues.html)- My windows is updated and I've done these steps: https://helpx.adobe.com/ca/download-install/kb/unable-to-reach-adobe-servers.html- I've disabled my firewall- I've run as adminstrator- I've cleaned my computer from all Adobe stuff before trying to reinstall- I checked my connection to the Activation servces on the Adobe site, both were good- My host file is fine Please help me! Thank you!

Hello! I bought a subscription. But I can't get into your *** Creative Cloud. Because he is constantly! is in the download phase after installation. I can't do anything about it. I uninstalled all adobe applications, losing all settings and plugins. I downloaded your special uninstall utility and it didn't help either. I rebooted the computer 30 times. I read a bunch of information and guides on the Internet. But nothing helped. I spent almost a whole day on this. And I will spend even more time on data recovery. I spent a lot of energy and nerves. You *** crooked ***, ***, ***, and this is not an insult, this is a statement of fact. I don't wish you harm. but I want to speak out so that you know that you are nonentities who cannot provide a normal service. *** ***!!!   Profanity removed and user reported to forum administrator... Moderator

hi.when i try to update cc or install adobe apps or reach storage it show up this error code 119 : ther was problem . Server not responding check your internet and firewall setting and press retry .i tried all internet solutions :1- i disabeled firewall 2- tried cmd order3- reinstalled windowsand my net is good and still have the same problem . please i need help 

My Adobe log in credentials aren't accepted.

Hi, I´m having trouble to install any app into my computer, the following massege is: "FATAL: Can't install to a network locationFATAL: Error occured in install product workflow with error code 176 error message"How can I fix this, Thanks

I'm trying to install the free trials for some apps, (Photoshop, Premiere, After Effects) and when I try to download it I get this error message.Exit Code: 119-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '119' occurred while downloadFATAL: Error occurred in download of package (Name: AdobeColorNA_Recommended_1_0-mul Version: 1.0.12). Error code: '119'I've done everything I can, restart Creative Cloud, uninstall/reinstall, used the CC cleaner tool, checked firewall and Internet settings, restart PC, and looked everywhere online for a solution. I would real appreciate if someone could help me out here. I'm on Windows 10 Pro with a Xeon E3 1231 CPU, 16GB RAM, and GTX 960 video card. Thanks.

Hi I purchased Creative Cloud yesterday and ever since have been trying to download Photoshop CS but keeping getting an error. It downloads each time to a mx of 8% and then gets error sometimes it only makes it to 1%. I contacted support through chat and they said to uninstall and reinstall creative cloud and that would work it did not. The error message I am getting is below can someone please help me?FATAL: Fatal Error '116' occurred while download FATAL: Error occured in install product workflow with error code 116 error message {https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v2/applications?name=CORE&version=1.0&platform=win32&build=1.0.12,P:-190,PS:32,G:-70} -------------------------------------------------------------------------------------Thanks

Hi everyone,Is it possible to use adobe cc smoothly on a stripped-down Win10 system (such as Tiny10)? Thanks Eddie

Today when I launch an application I've a window that opens and gets stuck like this.Yes I did a reboot.Yes Creative Cloud and Applications are updated.Yes I signed out of Creative Cloud, quit Creative Cloud app, relaunched it and signed again. It changes nothing... Any idea how to fix that situation? 

Not sure if this is an installation issue or not, couldn't find anything that was related to my issue, and can't seem to contact Adobe.This certificate has been popping up, but it isn't always for Adobe Content, it has listed something about Skype.The thing is I don't know what it is for or why. I never needed this before for any products, and I am getting a security warning, and properties don't seem to tell me anything. I have avoided clicking OK simply because I want to make sure everything is legit before doing that.Also, it keeps popping up related to me opening the FireFox Browser, opening up pages I have opened multiple times before.And crap while writing this down I accidentally clicked OK. (It would not go away until I closed out of Firefox, but I could never tell what page seemed to cause it.)So did I just screw up? 

Cher Adobe,J'espère que ce message vous trouve bien. Je me permets de vous contacter afin de solliciter votre assistance concernant un problème que je rencontre lors du téléchargement de vos applications via Adobe Creative Cloud.J'ai récemment souscrit à un abonnement officiel d'Adobe Creative Cloud dans le but d'utiliser vos logiciels de manière légale. Cependant, je fais face à des difficultés lors du processus de téléchargement. Chaque fois que j'essaie de télécharger une application, je reçois une erreur de code 201 qui m'empêche de poursuivre.J'ai essayé à plusieurs reprises, mais le problème persiste. J'ai également supprimé tous les fichiers liés aux précédentes versions piratées de vos logiciels, afin de garantir une installation propre et légale. Malheureusement, cela n'a pas résolu le problème.Je suis conscient que cette erreur pourrait être liée à des conflits ou à des résidus de fichiers provenant de mes précédentes installations. Je souhaiterais donc obtenir votre aide pou

I'm no more using for adobe plan, so I want to terminate your service. but I cant fine change plan.