Download & Install

Hey-I've been trying to install the desktop version of Adobe Acrobat Pro to my brand new macbook air (M1, 2020). Whenever I try to run the .dmg it keeps giving me the error message: "Download failed. An error occurred while downloading the update. Please check your internet connection and try again." This is even when I have a very good internet connection--other apps are downloading fine, it's only Acrobat that has this problem. [Download speed is 625.72 Mbps]. I've tried uninstalling the downloader & re-downloading from Firefox, Safari, & the creative cloud desktop app. Also re-starting the computer. Any ideas on how to fix? I really need the desktop app (as opposed to the online version) for work. Thanks!

I have resently started paying for access to Adobe Photoshop, but am experiensing trouble downloading the program. Originally there was not enough space on my PC, so I used my external WD backup disk for the download. Later I cleaned up the content of my PC, making room for the program. Firstly I copied Photoshop from the external disk and installed it on the PC (afterwards deleting it on the disk). The result being that Adobe Creative Cloud desktop insisted that I now needed to download Photoshop and that the Tips&Tricks e-mails could not connect to the program. Secondly I deleted Photoshop on my PC and tried to follow the installation procedure from the Adobe desktop from the beginning, thinking this will reconnect the program with the register and connections from Adobe. The result: The download fails at 10% and an error message 176 is displayed saying that it cannot download to a network station and that I should choose another location. I suspect that the setup is trying to

My laptop died ...Had Photoshop and Lightroom subscription...On new laptop ... what the steps to re-activate subscription...Start with downloading ??

My previous PC crashed and I need to reinstall Photoshop Elements Premier 2019 onto my new unit.  I have the serial number, but am unable to locate a (viable) site to download from.  Help please?

Please somebody help!  This seems to be a common problem, but I cant find a solution tht works.  I've tried disabling my virus software.  I've tried uninstalling Creative Cloud or whatever that is.  

I get a 404 when I click on "download pdf reader" button. https://get.adobe.com/ca/reader/ Where do I go to get adobe reader?

Hi all,I've been having this issue with my direct debit for Adobe CC since last year, when I had to change the address on my card. The only solution at the time was to cancel my subscription and start again. The payment worked with PayPal for the initial payment, but not for the following month, and as usual, the online support is less than useless, denying that it is an issue on Adobe's end, sending me to PayPal, who sent me to my bank, who sent me to MasterCard, who told me there was no issue. PayPal basically said that they aren't receiving invoices from Adobe, so clearly it is a system error here.Basically, I update my payment details and keep getting the error message when I log back in (Oh No! There's a problem with your recent payment etc.). The address on my card, PayPal and Adobe accounts are all the same and as should be, and there is money on the card. I've tried updating the details on different browsers, on laptop and mobile. I'm not sure what else could be causing the iss

I CANNOT afford the current prohibitively high priced Adobe subscription programs!I paid for and  own the CS suite and Lightroom 4.QUESTION: How to use Adobe CS6 suite and Lightroom 4 with Mac OS Mojave 10.14.6—which is the last OS that supports CS6 as far as I know?Do I need to dedicate an old computer to these or should I make a bootable OS Mojave 10.14.6? on an external drive? I cannot be the only person who has this issue. Thanks in advance for your help. TN

I have tried everything. I cleaned the machine, uninstalled all apps, removed files from trash, removed creative cloud.Firewall/proxy is not an issue as I was able to download creative cloud and install without any issues. However, I get the 0% install as seen in the attached screenshot.

Hi, I recently purchased a new computer and trying to reinstall all the applications. I have CS6 purchased years ago and I can find the download link on the product page. However, when I press download, only the first few languages showed correctly. The pop-out box cannot scroll down for me to pick the one that I need. Is there any other way to download the file, please? Or any way to scroll down the box?  Thanks a lot.  Kind Regards, Elizabeth 

So I accidentally installed LIghtroom CC instead of Lightroom Classic CC. To my surprise Lightroom started trying to upload my image collection to the cloud and I stopped the process, then uninstalled Lightroom and installed the correct version. The problem is that I keep getting error messages about my online storage being completely full with images that have "sync issues." I don't care about these partial backups and want to just delete them all, but there are almost 3000 images in the "Sync Issues" folder and I can't see a way to get rid of them all, like how you can just delete an album with a few clicks. I can click the top right corner to select an image and then click the trash button to delete the image, but the webpage errors out when I try to select more than one image. So I have to delete these images one by one and each time it takes around 10-30 seconds for adobe to recognize that the image has been deleted and I can't do anything while creative cloud is thinking.So, does

I am a student at a university who needs access to Adobe. However, I accidentally activated the package with an incorrect e-mail address to which I do not have access. Accordingly, I cannot receive a code for identity confirmation. Can I switch my account to an active email address and still use the package?

Hello everyone,for a couple of days the apps have kept signing me out, now already after a few minutes at most. Super annoying. None of the suggested solutions worked I guess it has to do with the latest Windows 11 update because the problems started the day after. I didn't change anything else.   What can else I do? 

I cannot see or press the Continue Button on my Windows 10 Pro computer. CANNOT INSTALL ELEMENTS 2023. I have tried everything I could think of, and nothing has worked, including resizing the screen resolution.

Dear Sir or Madam,Where can I find the Hebrew/Arabic language packs so I can type RTL (and not backward)?And, after downloading, how do I add this language pack?Also, do I need to add it separately to each Adobe product (Photoshop, Illustrator, etc.) or only to the Creative Cloud? Thank you. 

Recien empiezo a usar Adobe y por error contrate el pack equivocado, quiero darlo de baja y contratar el correcto, pero hasta ahora me parece imposible...Necesito ayuda con eso sino mi opinión sobre uds no será muy buena de ahora en adelante

i need authorization code , for active the cs3 . please help me ..

 The last instance of this I found on this forum is from 2016. When I try to launch Creative Cloud I get this error message (on macOS Monterey 12.6). I can reinstall, it works, then after a reboot or shutdown in the evening... it just won't open again. Currently I can't install it new either. It does the install, then just doesn't open any window. My installed programs continue to work. It's new behavior, so the 2016 post (even if it weren't locked) is no help.  

hi, i can't figure out how to get coresync into my extensions so there isn't even the box to check or uncheck. also when i do a search coresync comes up, but when i click it is says "can't open the app because it isn't supported on this mac."

I want to install CC on my macbook, but would like to keep existing my CS6 operational, by loading it on an imac that will keep an older OS just for that. I bought CS6 on disks a very long time ago. Still have the box and all serial numbers, but I don't remember what adobe ID they were attached to. I copied everything to the iMac with Time Machine, inc the software, but now it is asking me to register it by signing in. The only Adobe ID that I use at the mo is linked to a much more recent email address (which did not even exist when I first installed my CS6 copy), and that account has CC subscription, which I can't use until I upgrade the OS on my laptop, which I don't want to do until CS6 works on the desktop. Tried to find a way of contacting Adobe directly but no joy. Any suggestions?

Creative Cloud non si installa e blocca internet. Ho provato piu di 8 volte ma non funziona. Come posso fare per risolvere questo problema? Ho già pagato.

Hi there, forgive me if this is a topic that has been talked about before, but I'm trying to install my various CC programs (premiere, photoshop, etc...) on my external SSD and I keep getting the message: "Unable to install at this location." Is it not possible to install the programs on an external drive? Unfortunately my Mac has a very small internal hard drive so I really need to save space by having some of these bigger programs on the external drive if at all possible. Thanks in advance for any help!

HalloIch habe ein legal gekauftes PSE 12 mit Seriennummer. Beim installieren geht es bis zum ersten Start gut, dann sagt es, das ich zu viele PCs mit dem Programm habe.Ich habe aber aktuell keine weiteren PCs mit diesem Programm. Wie kann ich andere PCs deaktivieren lassen?GrußRalph

Quando comprei o primeiro ano de assinatura, comprei como estudante. Estava 86 reais mensais. Assim que completou 1 ano, a adobe, sem nem me confirmar, passou a cobrar 124 reais mensais. Eu ainda sou estudante (tanto do ensino médio, quanto de cursos técnicos que estudo) e não tenho condições para pagar por 124 reais mensais. Peço que diminuem o valor para como estava antes, já que não entendo o motivo de ter ido para 124 reais sem sequer me confirmar! 

I can’t launch any of the products of Adobe Creative Cloud. It says it's impossible to connect to Adobe servers, the error code 102. I have a good Internet connection. I also reinstalled Creative Clouds and Photoshop but it didn't work. So what should I do now?