Download & Install

Anyone else having trouble buying Lightroom? I've been trying to buy it for two days and have spent 3 hours on chats with the helpdesk and the best I can get is that they want me to give them my credit card information. I want to use paypal which it states on their website can be used but each time I go through the process all the way to the end it gives me a message to contact the sales department directly. I have been talking to them for two days and they want me to give them my card details first and then will let me use paypal. Sounds fishy to me... I was also told that paypal doesn't work in Ireland, which is wrong. I use it for everything. Anyone else fix this?

Hey I have an issue my profile shows the error message: Oh no! There's a problem with your recent payment. Update payment details for uninterrupted service. I already contacted support TWICE but they got rid of me pretty quick telling me they are going to try pull the money from PayPal again. I also contacted PayPal and they told me to put money on my PayPal account which I did a couple of days ago but the problem is still there. Any tips on how to fix this?

Good afternoon, when I'm in Ligtroom CC 11.4 and I want to edit in PhotoShop version 24.1, I get the following message but I have no pending updates and I can't find what I have to do  The Camera RAW version is 14.4, where do I get this plugin from?Thanks

This integration https://omrf.slack.com/apps/A7P35MCT0-adobe-creative-cloud?tab=more_info Has stocked communicating with Slack for some reason. Has it been updated? It's a very useful integration for keeping on top on InDesign Review comments.   

Hallo zusammen,ich verzweifele, seit gestern kommt plötzlich bei kommt beim Start jeder der Anwendungen/Applikationen "Kostenloses Probe-Abo beginnen", OBWOHL ich seit 2013 ohne Unterbrechung eine Creative Cloud Abo habe.Ich benötige die Anwendungen dringend und weiß nicht, was ich tun soll. Das Abo wird regelmäßig monatlich abgebucht und die nächste Rate ist eh noch nicht fällig.Hier zum Beispiel ADOBE ILLUSTRATOR 2022Betriebssystem MAC OS 12.4Ich bitte um Hilfe!!! 

Ich habe eine Gutscheincode erworben. Ich möchte den Gutschein nicht vor dem Ende meines aktuellen Abos einlösen, damit ich nicht einen Teil des Abo-Zeitraums verliere.Wie lange kann ich noch den Gutscheincode einlösen? Kann ich den Gutscheincode auch noch in ca. 4 Wochen einlösen, auch wenn ich ihn heute gekauft habe?

How to move or install Photoshop on HD instead of SSD?

Guten Abend, irgendetwas stimmt mit der Creative cloud desktop nicht. Abonniert habe ich das Foto-Abo und Indesign (siehe mein Konto). Installiert hab ich auf meinem Rechner Photoshop, Lighgtroom Classic, Bridge, Adobe Reader, Indesign. Programme lassen sich starten und auch damit arbeiten bis auf die Übergabe von Lightroom an PS. Der eigentliche Grund ist aber wenn ich Creative Cloud Desktop aufrufe, wird mir nur angezeigt das Acrobat DC installiert ist. wie kann das sein? Hab ein eigenes Laufwerk für Adobe wo die Sachen installiert sind. Updates erhalte ich dadurch auch nicht mehr... Was kann ich da machen? Gruß Franz 

My Adobe account got hacked by someone called Connor. The email of my account used to be. [xxxxxxx@xxx.xxx]  when he transferred everything to his email I had to create a new account with the same email but a different password I have opened 2 cases and still haven’t gotten a response this is really urgent to me. This cost me some money because I don’t live in the richest family that why we bought it off of my school. I ONLY HAVE THE ACTIVATION CODE AND THE BEGINNING OF THE HACKER'S E-MAIL.[Personal information redacted by moderator. This is a public forum.].

Hallo ich habe die ADOBE Creative Cloud im Monatsabo. Zur Zeit gibt es die ein Jahreslizens bei Amazon für 73.99 €,Weiß jemand ob ich mein Abo kündigen kann um dann auf die Jahreslizens umzusteigen, ohne Verlust meiner Kataloge so das ich wie gewohnt weiter arbeiten kann? 

This is an existing installation, has worked for a long time. 1-Now when starting Cloud I get the message "Apps are taking longer than usual to load". 2-I have tried the listed fix steps down to and including Uninstalling the cloud.     Even tried the Cloud repair option, didn't work. 3-When uninstalling Cloud got the message there are still apps defined to the cloud.     Assuming it is LR & PS. 4-When attempting uninstall of LR or PS it calls the Cloud     and Im back to step 1 above. This is where I need some help.  EMAIL REMOVED In advance thanks. Neal   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information] Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

Basically, whenever I try to install creative cloud to get to the rest of my apps, the install just stops at 1% and gives me the error code 207. Ive tried about everything I could find online and none of them seem to work. -Disabled Firewall -Disabled AntiVirus -Tried installing on several different networks -Uninstalled everything adobe and tried again -Wiped all appdata related to adobe   Seriously stuck on this as I need it to work while I'm away from my desktop. 

I Have lightroom on my Mac and need to urgently transfer this to my HP laptop.  My Mac is about to die and so I urgently require help to transfer my adobe file to my new laptop.RegardsCherylynne

I am wanting to transfer access to Adobe Design Standard CS6 to my new computer. Do I need to add the serial number to my Adobe ID? How will this affect the use of the program on a different computer (the license I purchased includes two instances). 

Everytime I hit the download button for the desktop version of PP, I get the prompt on the bottom of my screen to install. When I hit the prompt, it redirects me to my Creative Cloud, and gives me no further options to install. I've restarted, troubleshooted, and even canceled the subscription, and tried again from step 1 but still nothing

hi, whats the earliest version of adobe suite that works with high sierra and catalina? thanks in advance

I buy photoshop lightroom everything was fine but I uninstalled and reinstalled later now ligthroom works but photoshop the license don't work .only demo

I currently use Adobe Ilustrator regularly. I have subscribed to a trial of Photoshop but can't get it to install. It gets to 10% installed and comes up with a red dot and the words 'Installation failed'. It gives me the option to Retry but once again it gets to about 10% and says installtion failed. I'm using a HP Pavilion x360 Desktop - ABINAEF. Processor - Intel (R) Core GM i5-7200U CPU @ 2.50 GHz 2.71 GHz. Installed RAM - 8G.B 64 bit operating system, X64 based processor. Windows 10 Home 21H1

I have recently resubscribed to adobe creative cloud. I was previously getting having an account through my organisation (in this case school).  When I try to load Photoshop, lightroom classic etc... it closes after a few seconds. No error message shown.  I have uninstalled the creative cloud app using the application found hereI have uninstalled the apps. Interestingly now it wont let me reinstall the apps. It will let me install apps I have not had on the computer before. I have removed/renamed common files etc. Any ideas on how I might fix this one?

I have updated all my adobe apps to CC (2018), All apps are up to date in my creative cloud app. But in my applications folder I see all apps in both 2017 and 2018 versions. This takes up a lot of space on my computer. Old files default to 2017, and new files default to 2018 (indesign 2018 files wont open in 2017 etc) How can I uninstall the old versions (2017) when they are not listed in my creative cloud app?

Hi! Whenever I try to install Photoshop cc17, error code 16 is displayed. I already tried uninstalling and reinstalling it but it won't work, neither did the solution Adobe Support offers (https://helpx.adobe.com/creative-cloud/kb/configuration-error.html this one).I don't know what else to try.

HiI've just bought Photoshop but I'm unable to install on my laptop. I use Windows 10. I have Creative Cloud installed on there already but I only subscribe to Adobe Illustrator (under a different email)

I currently have: Ps (version 23.4.1), Lr (5.4), Lr Classic (11.4.1), Ps Express (3.6), Camera Raw (14.4.1)  and of course Bridge, installed on my WIN 10 desktop computer. I want to install Adobe Id and Ai CS5.  My question is will they interfer or compromise my current Adobe apps in any way?  I remember when I had Ps CS5 it did compromise my Ps CC, so I had to uninstall CS5.     I'd appreciate any assistance you may give.  Rochelle M.

My Adobe Audition 3.0 keeps crashing...where do I go to re-install with my #serial number?

I want to buy ae but my buy button is greyed out，Does anyone know how to fix this？