Download & Install

Hi!,I had to reinstall my Adobe CS6 due to problems with my Mac, and after i installed it, there is a message asking me to register the s/n.The registration server is not active anymore, and it seems i cannot do anything else.I have been informed by Adobe support that they will not do anything.Does anyone have a solution for this?Many thanks for your help.Cheers!Nerio

Every time I turn on my laptop, I get a pop-up box for signing into Adobe Creative Cloud. If I sign in, it just offers me 10 free stock images. It's very annoying. Why does it happen and how do I make it stop?

Dear community,when I am connected to my Adobe account there is a loading circle for about a minute or two.After that I cannot change my account details, see my products or even change language. There is always a error "Unable to load data". I attached a screenshot.I can't find any support information on the website so I give this forum a try. Has somebody a solution for this?Thanks in advance.

Since yesterday Photoshop will open but is unable to save, even a new empty file, due to the disk being full message. Hard drive open space is 260gb. Ran Disk Utilities multiple times without sucesss. Out of desperation, Photoshop was uninstalled from Creative Cloud. But installing it now fails due to "Error code 116: The download is damaged"; per Adobe this is caused by anti-virus software. However there is no anti-virus software installed on my computer. Advise please,david ---Adobe Cloud 5.6.5.58260 gb free spaceMac OS 12.2.1iMac late 2015

I have Adobe Elements 2020 and am looking at now going to Premiere Elements 2022. I am running OSX 10.14 Mohave on my mac. I see in the 2022 specs that you need to have mac OSX 10.15 or 10.11. So does this mean that version 2022 will not run with OSX 10.14. If not, what is the last version of premiere elements that will run with 10.14 and can this still be purchased and downloaded

I have my mac Mini with an external HD attached via Thunderbolt. I use to have two different OS, one in the internal HD and one on the external (eg Catalina and Big Sur). Will installing LR on both OS  be considered as two computers? I also need to use LR and PS on my MacBook Pro.Thanks for your input.

I accidentally purchased Premiere Elements for my new PC in a Mac OS, Windows, Apple iOS format. Is there any way to load this onto my PC?

We have a volume license for Adobe Creative Suite 6 Design Standard purchased a in 2013. The product was successfully installed on a MS Windows PC and activated.Due to some hardware problems on that PC, the Windows installation was restored on new hardware. Afterwards, when Adobe Acrobat was started for the first time, it complained about the activation of the software. The user entered licensing information in Adobe Acrobat and it continued to work fine.Later on, the Windows installation was moved back to the original PC. The user ten realised that Adobe Acrobat was complaining again about the activation while other applications from the Creative Suite (Photoshop, Illustrator, ...) worked fine.In January this year Adobe CS was deactivated and uninstalled from that PC and installed again. After activation procedure the software reported it was still in trial mode but for next 32767 days - see screenshot1.png in the attachment.The user continued to use the software successfully in trial

HiIn windows 10, when using Adobe Acrobat Pro DC I get this situation:User opens a doc and instead of his account icon, sees the icon as no user has sign in. You click there and see the account info (email, name...) if you click sign out, Acrobat Crashes. If in the document you try to do modifications, adobe crashes. It looks as if the program wanted to prompt the user to enter credentials but was unable to display anything. All adobe products will mostly do the same (Creative Cloud, etc)Also, when I try to reach URLs as account.adobe.com or auth.adobe the issue is the same. I get a never ending circle, no redirections happens and I'm unable to sigh in or log out. Nothing is displayed but the circle. In the dev area all I can see suspicious is Http error: status code 403The situation is the same trying different windows accounts, uninstalling everything and installing back.Setting new conection parameters, disabling Antivirus, adding addresses to the whitelist, etc didnt help

I was previously signed in to adobe creative cloud through my schools subscription. However, that email account has been deleted. I have since purchased a new subscription, and have tried signing in, however every time creative cloud is opened I get a message saying I've been signed out, with a choice to sign in. When I push the sign in button, it loads for a second and then the same message appears, without giving me a chance to even attempt to sign in. I have uninstalled Lightroom and Photoshop, I've uninstalled the Creative Cloud, I've deleted the OOBE files, I've restarted my computer. I have tried contacting ADOBE customer care but was told that phone care wasn't available. I have literally done everything I can think of. Im using the newest version of windows. Please Help. 

I keep getting charged by Adobe, and I have no idea which email is connected to it. 

I purchased A new computer, and want to add my photoshop, and premere elements 14 there also ( I believe I can install it on 2 machines) If not how do I move it from my old computer to the new one?

I purchased "Adobe Photoshop Elements 12 & Adobe Premiere Elements 12" in 2013 for my Windows based Notebook computer, Then, in 2017 I purchased a iMac, I decided to install this Photoshop elements & premiere elements on my Mac today and it won't install, it says "Install.app” needs to be updated"and I need to contact the developer.Would you have a solution for that.  

<personal info removed-kglad>   Sehr geehrte Damen und Herren, ich besitze eine Software-Lizenz für Adobe Design Standard CS 6 (Serialnr. <removed-kglad>) und betreibe diese hauptsächlich (zu 99%) auf der büroseitigen Workstation mit zwei Monitoren. Um mobil vor Ort beim Kunden eventuelle Modifikationen an erstellten Publikationen vornehmen zu können oder aber auch zu eigenen Trainingszwecken (Photoshop freistellen zu üben, etc.) habe ich die gleiche Software auch auf dem mobilen PC installiert. Das hat bisher zu keinen Problemen geführt, da die Software nie zeitgleich zu gewerblichen Arbeiten an beiden Rechnern eingesetzt, bzw. angewendet wird.   Aufgrund einer defekten SSD im mobilen PC muss ich nun die gesamte Software auf der inzwischen ausgewechselten SSD neu installieren, also auch die Adobe CS6-SW.Ein vorhergehendes Deaktivieren aller darauf installierten Software war aufgrund des totalen Defektes der defekten SSD nicht mehr möglich. Nun verlangt die instal

Hi!Yesterday I was automatically log out from Illustrator, after that I can't log in one more time. With the same account in creative cloud it is written that I don't have the subscription, but I do. How can I continue using the Illustrator. The e-mail with the confirmation about payment I have.

Hi I purchased a CD version of Photoshop Elements 14, and hitting a wall since the installation program tries to install the program in my CD drive, and the location cannot be changed. I've done restart multiple times. I tried installing Adobe Application Manager but that manager doesn't seem to be working either.I'm running Windows 10.Appreciate any input.  Thank you in advance.  

Hello! How can I pay for Adobe from Russia? I really like Adobe. I am very close to the philosophy of your company and I want to continue to support your business by buying your products. Thanks!

I need to reinstall adobe .... I would like to download to my new computer but I still want to put it on anohter computer also.  I completely lost my old computer and hard drive.  I'm concerned adobe will think I'm downloading for a second adn third time when, in fact, I'm not. How do I proceed?  I know to download but how will adobe know I want two downloads (two computers) with ONE replacing the crapped out hard drive where I no longer have the original adobe I downloaded?

Alright information first:I just bought a Dell XPS 15 (9510) new. Has i9 processor, came with Windows 10 pro with free update to 11 pro. If more spec or hardware information is helpful I can supply that. This thing is brand new from Dell and I've had it for 3 days. I tried installing Adobe CC App. While still using running Win. 10 and it failed—received "Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Creative Cloud".  I then upgraded to Windows 11 and tried again to receive the same error unfortunately. Now I've tried everything that has been suggested on this forum in related threads. Used both the CC uninstall application as well as the CC cleaner tool. I have restarted, shutdown, uninstalled, removed all adobe related files, disabled firewall in every order on both my main account and the hidden admin account that I enabled. Nothing worked. I contacted Adobe last night,

Actualmente tengo mis aplicaciones de Adobe en mi iMac. Querría tenerlas disponibles en mi MacBook Pro también. Es posible? En caso positivo, cuál es el procedimiento para hacerlo?

Adobe Photoshop Elements Version: 19.0 (20200826.m.151582) x64 Serial number: PUBLIC FORUM DO NOT POST PRIVATE INFORMATION Application folder: C:\Program Files\Adobe\Photoshop Elements 2021\Temporary file path: C:\Users\W. Lawry\AppData\Local\Temp\

My computer recently crashed. I purchased adobe lightroom Oct 2017 and, I went to download it. It's no longer available. I will like to get a downloadable file again. Thank you

On reboot Adobe CC attempts to download 'cc.png' from 'connect.ffc.adobeoobe.com'. I've been pressing cancel hoping an update would fix the issue but no luck so far. There is another thread with the same issue but that was marked 'solved' when it was clearly not solved.  

Hello!There are at least two other topics here on the same issue that are both unresolved (even though one says "Solved"):https://community.adobe.com/t5/get-started/what-is-it-cc-png/td-p/10438728?page=1https://community.adobe.com/t5/get-started/creative-cloud-attempts-to-download-cc-png-on-pc-boot/m-p/10723862?page=1#M440339 I have got the same annoying bug as these people.After system start there is a popup window that prompts me to Open/Save/Abort the Download of cc.png from connect.ffc.adobeoobe.com.No matter which of the three options I chose, the same popup apears after the next system boot. Has anyone being able to solve this? thank you!Ulrich

I am working at wise market australia and facing installation error at my system. I have premium version of adobe but unable to install the program at my laptop. currenlty facing 205 error