Download & Install

I have a plugin that requires that version, and I’ve recently switched from windows to Mac and need to get that version installed on my new max so I can use my plugin.

Bonjour,  J'ai changé d'ordinateur mon ancien étant complètement finit. J'ai réinstallé mon Adobe Digital Edistion et j'essai de donner l'autorisation à l'ordinateur mais j'ai un message rouge qui ce lit comme ceci :vous pouvez accorder une autorisation à cet ordinateur à condition de ne pas utiliser un ID etc...Comment je fais puisque l'ordinateur n'existe plus?  Merci

Does not update at all. Gets to 50% if lucky and stops.

I got this messages when i open both of my adobe PS v 27.0.0 and v 26.11.6I have subscription, other versions are not compatible with windows 10 so its not possible to update. I need help, i have projects with deadlines. I don have time to find solutions so someone of the Adobe do it. If its not possible i dont want to pay and i dont want to pay cancellation fee too, so you can find and fix the solution ASAP or delete my subscruption. I pay because i dont want problems.  

Hello, I have a perpetual license of Acrobat Pro (Version 12) registered to my Adobe ID account.I recently lost my previous computer and couldn't deactivate the software. Now, installing it on my new laptop gives me the "Activation limit reached" error.I already tried deleting the SLStore/SLCache folders and rebooting, but the same error occurs right after entering the serial number. Since this is an older version, the "Activated devices" section on my Adobe Account page is empty, so I cannot manage it myself.Could an Adobe staff member please help me reset the activation count for my registered serial number? Thank you.

I selected the 19.99 plan that gets you Lightroom and photoshop in one. Once I selected that package it walked me right to Lightroom but how do I get photoshop? 

I'm srilanaka citizen with srilankan bank acocunt..I'm trying to buy a new creative Cloud subscription from Sri Lanka, but I've tried repeatedly and still can't complete the payment. It just keeps showing the error: "We couldn't process your payment. Please check your payment details. If the issue persists, try another payment method or contact your bank."I made sure my Adobe region is correctly set to Sri Lanka and tried both my Visa and Mastercard. The weird part is, I called my bank and they confirmed that they haven't even received any payment or verification attempts from Adobe! There are zero failed transactions showing on their side, so Adobe's system is blocking it before it even hits the bank?Can someone please help me out? I really need this subscription and I'm honestly so desperate right now

I recently installed Adobe DNG Converter, and now I would like to uninstall it. However, it doesn't appear in either the Windows Control Panel or the list of installed apps, so I have no way to remove it. Is there a way to perform a clean uninstall of Adobe DNG Converter, including removing any remaining files and settings?

Please give me the download link for the Lightroom Classic version 12 with macOS Monterey.I can't find lightroom classic version 12 in creative cloud. Give me the download link for lightroom version 12 on macOS Monterey.

I recently installed Adobe DNG Converter, and now I'd like to uninstall it. However, the program doesn't appear in either the Windows Control Panel or the list of installed apps, so I'm unable to uninstall it. Is there any way to perform a clean uninstall of the program?*This post has been moved by a moderator.

订阅了高级功能无法使用

Olá, estou procurando o Illustrator 2022 v26, por gentileza, quem tiver e quiser repassar 

After running the installer downloaded from my account (Acrobat pro 2017 and entering my serial number), the installation completes, but asks me for an activation, which doesn’t work because I don’t have a subscription, just a perpetual licence. I am unable to get any further. Please can anyone advise?

I know its no longer supported BUT, i am a retired 74 year old and was very happy using CS4 for my charity leaflets etc.  I used Acrobat 9 Pro.  I allowed an update to latest Acrobat, which is very nice but i cannot afford to use a monthly license - i only use it 2 or 3 times a month.  I need to get Ver 9 back on but whenever i try to reinstall it stops and “preparing to install”.  It installed when i first upgraded my machine onto Windows 11.  Please help - i feel a little cheated because it was wall working fine.  CS4 still works fine, its just the Acrobat 9 Pro that has gone.

Replaced motherboard in PC and now Acrobat says on too many PCsAdobe Virtual Assistant saidHi James, I'm the Adobe Virtual Assistant. How can I help you?Adobe Virtual Assistant saidYou've reached your activation limit and need help. Is that right?YesNoYou saidYesAdobe Virtual Assistant saidI want to make sure I understand clearly. Which of these most closely matches your app?Acrobat ProSomething elseYou saidAcrobat ProAdobe Virtual Assistant saidAn active plan will enable you to activate or deactivate apps on multiple devices. You can sign-in and activate on two devices, but only use your app on one at a time.Adobe Virtual Assistant saidFind instructions on how to activate or deactivate your Adobe apps on multiple devices at adobe.com/go/multiple-devicesAdobe Virtual Assistant saidYou can also see which devices and browsers you're currently signed-in with at adobe.com/go/sessionsAdobe Virtual Assistant saidDid that help?YesNoYou saidNoAdobe Virtual Assistant saidOther customers with si

I am on Mac/ Creative Cloud works fine and updates. The legacy Acrobat set up does not. And now we have intel based time horizon - app needs refresh:(

Hello, I haven't been able to update my Acrobat for about two weeks. I keep getting this error message (see screenshot):Unable to connect to the Adobe update server. Check that you are connected to the internet and try again.Error: 105 I've tried everything, like using the Adobe Limited Access Repair Tool, resetting the hosts file, and disabling the Mac Firewall.NOTHING, absolutely nothing, this window keeps popping up. Yesterday I completely reinstalled another Mac. And here, too, I can't update Acrobat. This window pops up. Yes, I have internet, otherwise I wouldn't be able to publish this article. What is this? It only affects Acrobat. I can update all the other apps. ThanksJoerg

I submitted all the relevant information in January to Adobe to get my education status confirmed for 2026. I have been had the education status since 2023. I have the confirmation email confirming my status - received 30/01/2026. In 2025 the switch was automatically made. 2026 it has not. I am paying S113.49 not the education price of $54.99/month or even $69.99/month. When I go into change the plan it says I need to confirm my education status again. I am being over charged and would like to know how to fix this.

Ich habe zwei Rechner: einen stationären PC im Homeoffice sowie einen älteren Laptop, den ich als Reiselaptop nutze, da ich häufig auf Messen und Events unterwegs bin.Bei meinem bisherigen Reiselaptop scheint sich nun allerdings der Datenträger zu verabschieden – kurz nach dem Start friert das Gerät ein und ist nicht mehr benutzbar.Daher habe ich ein anderes, etwas neueres (aber ebenfalls älteres) Laptop von mir als neuen Reiselaptop eingerichtet und dort Photoshop installiert. Dabei erhielt ich jedoch die Meldung, dass die Seriennummer bereits auf zwei Geräten verwendet wird.Mit mehreren Anläufen – da der alte Reiselaptop immer wieder eingefroren ist – ist es mir schließlich gelungen, Photoshop dort zu deaktivieren. Ich bekam auch die Bestätigung, dass ich die Lizenz nun auf einem neuen Gerät verwenden kann.Allerdings wird mir auf dem „neuen“ Reiselaptop weiterhin angezeigt, dass die Lizenz bereits auf zwei PCs aktiv ist.Der Telefonsupport konnte mir leider nicht weiterhelfen. Mir wur

I have a stand alone version of Photoshop and Premiere installed on my PC. Today when I went to edit an image I get a box asking me to sign in on line. This should not happen. My software is on my machine and I don’t use the cloud. 

I need a telephone number for customer support.

still the same , i can’t download  , have tried all troubleshootings of possible errors on creative cloud help

...wanted to reinstall it to my new notebook: he shows error "the serial number....

So I’ve just had to reinstall Windows 11 totally afresh on my PC after a forced update from Windows 10 broke it, that took a week but all that’s in the past now, this is a totally clean install of Windows 11 on a freshly formatted HD and so far the only apps I’ve installed are Firefox and Bitwarden.I want to get my Adobe apps installed ASAP as I’m a week behind work for clients as a result of this but for some reason Adobe’s Installers are completely not working. I’ve tried running the installer for the Creative Cloud app and also for Lightroom Classic, and each time I try, nothing happens. The process is running (sometimes multiple instances) but no splash screen, no nothing. I’ve tried the following. Check there isn’t anything by Adobe installed that isn’t showing up (no there isn’t, just core Windows apps, Bitwarden and Firefox)Close all instances of previous attempts - (no effect)Run as administrator - (no effect)Run in compatability mode - (no effect)Disable antivirus - (no effect