Download & Install

Hello,    I am having trouble installing adobe illustrator trial version since i keep getting a pop up saying something went wrong    [Image with email address removed by moderator.]

Today, I met the same problem, tried your method, but didn't solve the problem

Hi!I can't solve the problem many are having solved by the CC Cleaner.This is what i do every time:- Uninstall everything from Adobe- Reboot- CC Cleaner (Where "Fix Host File" and "Adobe Id Credentials" are listed. Won't get rid "Fix Host File", it just says "'0' entries were fixed." when i clean it. I don't know if this is ok?)- Reboot- Install CC desktop appSame message:"Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download & install the new copy from 'http://www.adobe.com/go/adobecreativecloudapp'."and "Repair is failing due to some error. "What can i do? Hope you can help me.

Hallo Community,wie verhält es sich beim Erwerb der Abo Verlängerungen, dir im Rahmen der aktuellen black friday Angebote günstig zu bekommen sind?Wie viele (falls überhaupt) können im Account eingetragen werden?Vielen DankRonald

Ich arbeite schon einige Jahre mit der Adobe CC und hatte zuvor eine Lizenz einer Bildungseinrichtung. Diese wurde mir nach meinem Abschluss natürlich wieder entzogen. Jetzt arbeite ich mit der Adobe Lizenz/ ID von dem Unternehmen, in dem ich nun beschäftigt bin und nun kann ich die zahlungspflichtigen Apps (wie z.B. Photoshop) nicht mehr auf diesem Gerät nutzen (Auf meinem Firmen-PC funktioniert alles ganz normal und einwandfrei) Da ich mein Privat-PC auch für Firmenzwecke nutze, hab ich hier auch die CC installiert und mich anschließend mit meiner Firmen-ID angemeldet.Die Lizenz meiner Bildungseinrichtung hat zwar noch einige Zeit nach meinem Abschluss weiterhin funktioniert, aber seit einer Woche wurde sie für meine ID/ mein Privat-PC deaktiviert.Seit März diesen Jahres habe ich aber schon die ID meiner Agentur in Verwendung und alles hat bisher einwandfrei funktioniert, bis mir eben die alte Bildungseinrichtungs-Lizenz/ ID entzogen wurde (mit der ich schon die längste Zeit nic

Here's exactly what happened: 1. I see an exclamation point in the creative cloud desktop app tray icon. 2. I click it, the popup leads me to the Apps section, then freezes and crashes. 3. I relaunch the app and get an error telling me to reinstall the app. 4. I proceed with reinstalling the app. 5. Now, all of my Adobe CC app configurations (workspaces, recent files, etc) seem to be gone and the CC desktop app seems to not recognise the already existing and installed apps on my PC.   Here are the CC apps, all installed and on my start menu, all starting up correctly despite having lost all my workspaces and configs...   ...and here is the CC app, showing that only Acrobat is installed:   Any ideas on the easiest way to fix this and also a way to restore my workspaces without having to redo them all over again? I also thought CC was supposed to sync workspaces anyway?   Thanks in advance, Stefan

I've been using CS6 for many years and have it loaded on 2 machines. But one of my pcs has crashed  and the engineers have changed the motherboard. This PC now says I need to activate the trial 30 day software. So I put in my 24 digit code and it says I'm already activated on the max no. of PCs. So I think the new motherboard makes Adobe think it's a new PC. And I can't deactivate it from the old board as it's been replaced after it crashed. Please can someone help me as I'd like to get it working on both PCs.  Thank you.

Just purchased Adobe Cloud All Apps Student version from Amazon.  It seems activation requires an email verification which the school is blocking.  Tried sending it to a different non school email but then the emails don't match and activation fails.  How to get around this?  I don't see another way to activate this version from Amazon??

Hi, I have macbook pro M2. Macos Sonoma. On opening after effects app i'm getting error saying We can't verify your subscription status. How do i resolve this problem?. Please help 

Yesterday I bought the entire Creative Cloud pack as I need those applications for studying. I had no problem downloading and installing the CC manager app, and I was planning to install Ps, Ai and Id today. I unfortunately had to update my drivers for another reason, but had some problems with my laptop so I loaded a recent save on my laptop to uninstall my updated drivers, and since the save was made before I installed Creative Cloud, it uninstalled that as well. Now that I'm trying to install and open my CC apps again, nothing works : It installs the setup file, I open it, the installation starts, then nothing. The installer closes and the setup file disappears, and I can't see any trace of the installed apps on my laptop. I've looked everywhere in my files and on my control panel. I'd really like some help here if possible.

Hallo zusammenich habe mir vor 2 Tagen das Foto Abo zugelegt aber kann leider keine Anwendung installieren.In meinem Account steht: "Die Verwaltung dieses Abos wird in Kürze möglich sein."Wie lange dauert es denn, bis das Abo freigeschalten wird?  Danke Gruß Thomas

Hallo,zum ersten Mal habe ich mir ein Abo bestellt, nun steht dort "Sie können Ihr Abo in Kürze verwalten". Was bedeutet das und wann werde ich meine Produkte nutzen können? Leider habe ich bis jetzt keine Antwort gefunden.Vielen Dank

hello! I really need 22.3.1 or access to any older versions. how do I provide access to them? is it possible? there are only 23 versions and that's it. it is critically important to install an older version

good day Can anybody help me ? I try to enter the download links and I get error 500. Does anyone know how to solve it? 

When I try and change the email address on my Adobe ID I get this message:  "Your account changes couldn't be saved."   No explanation of why they can't be saved or what action I need to take.    Could you let me know why I can't change my main email address and how to fix this?  Thank you.

Hi, does anyone knows if  it's possible to use a single adobe license on a mac with a double boot and different OS versions (both Macintosh)?

I decided to get a contract with Adobe for $43.99 a month on the Black Friday sales last year, all of a sudden the payments have now jumped up to $80 (I'd assume the original contract ran out) and the fact that it will cost me $430 to cancel my account in ridiculous and surely can't be legal (considering there was no prompt or anything for a renewal of any contract and it just automatically started up again)

Hello Guys & Gals,First let me say hope you all have a great Holiday Season (Christmas).That said here is my questions.I own quite a few programs from adobe and have many from other companies.Now I am concerned about my adobe software and here is why.I use a vpn, lots more then i did before and with other companies I guess the software reports to them and it saw my license in different countries multiple time a day. So they were auto-deactivated as it looks like other people in different countries are using my software keys.I connect using my vpn many times a day to different countries so I can view stuff I cant get where I live currently.I've had vpn for two years buy just recently started using it lots.So right now i am in multiple fights  trying to get my other software from other companies re-activated.That leaves me a bit worried about my Adobe software as it is a bigger expense then all my others put together.Am I going to have the same issue with my adobe software when

How to transfer my Adobe Creative Cloud to another Laptop? Thank You, Leonid

Hola, llevo meses con un problema, desactivé por error mi Adobe Updater y ahora no encuentro como volver a instalarlo, me sale que ya no está disponible en mi país, por ende mis actualizaciones automáticas no funcionan. ¿Alguien que pueda ayudarme? Estoy ya desesperada ya que ni el soporte ténico de Adobe ni Apple me han sabido solucionar.

I am trying to install a previously licensed version of CS5.5 onto my new Macbook Pro.  I logged into Adobe Worldwide Licensing and tried to download the installer, both via the "Download" and "Download Manager" buttons.  I get as far as completing the download, opening CS5_5 Design Std folder, double-clicking "Install", and then receive the following error in a popup: I'm not sure what to try next - any help would be greatly appreciated!

Hi I need to deactivate Adobe DC standard from my old pc to reactivate on my new pc. Can someone help? 

Hi all, sorry if this has already been asked, I wasn't able to find a relevant thread by searching. I'm trying to use my creative cloud storage (1tb) as my cloud backup of my hard drive which contains pretty much all my photos from the past 6 years. When I try to upload using the creative cloud app on mac I get an error telling me that I do not have enough free disk space on my computer. My goal, as stated, is to backup my hard drive to the cloud without saving the entire hard drive to my laptop, which obviously isn't possible or desirable. How can I backup the photos from this drive to the cloud without saving them to my computer? That seems like the entire point of cloud storage.

I'm not sure what happened, but suddenly a bunch of my already-installed Adobe programs that have been running fine for the past year on my Win 11 computer can no longer run. They all give me this "please uninstall and reinstall" popup message.At first, the CS4-CS6 programs all reinstalled just fine. Only CS3 can't reinstall, and I decided to give up on it since I figured it might be too just old. A few days later, the exact same error occur. This time, CS4 and CS5.5 can no longer uninstall and reinstall. Only CS6 reinstalled successfully. There has been no new Windows updates, no errors, no BSOD, no suspicious downloads, and antivirus detects no virus.I uninstalled the programs via Programs and Features, and they tell me "program is already uninstalled", but the folders still remain in Program Files. I used the Adobe Cleaner and nothing happens. Trying to just forcefully reinstall on top of the broken one without uninstalling cannot work. The Installers simply gave me errrors. Th

We can’t verify your subscription status.We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide.         I've uninstalled and reinstalled  ive disconnected and reconnected and ive refreshed the credintial manager. Im about ready to deactivate theres no reason why i should be having these issues