Enterprise & Teams

Because the credit card statement still shows the payment.  

Its been a while this link is broken... is it broken for you as well? I have enterprise subscription. Does anybody have this plugin or able to download it? I need 2025 version.   404 html errorhttps://www.adobe.com/products/substance3d/plugins/substance-in-3ds-max.html 

We just created our account for Adobe Studio with two licenses. The problem is, as the administrator, I don't need a license. I want to assign all of our licenses to team members but one was automatically assigned to me. The options I see to remove my license seem like I'm deleting my user.I want to admin the portal and assign licenses but I do not need one myself.Can someone please point me in the right direction to remove the licenses assigned to my account.Thanks

i wanna see in the admin console when someones last login was.

i have opted for 944 plan per month but you are deducting 944 + 2394  

I am using Google Chrome as my browser. I am trying to integrate my SharePoint with Adobe. I have Adobe Pro and Office 365 for business. Can anyone help?

Hi everyone,We recently switched to a new Adobe Business ID for our company.Previously, one of our team members (Laura) had a Behance profile linked to our old Business ID.After the switch, we no longer have access to that Behance profile, even though it was business-owned and both of us were admins. We’re trying to understand the best way to recover or reconnect this profile to our current Business ID.Has anyone dealt with a similar situation, or knows the correct steps to take?Thanks in advance for any help

Hi Community,We are looking to automate our Adobe Enterprise license fulfillment process but are facing constraints with the native automation tools regarding our internal approval policies.Current Workflow & Setup:We use Jira Service Desk for license requests. The flow is: User Request -> Manager Approval in Jira -> Admin manually assigns the license/buys the product in the Adobe Admin Console.Technical Context: We have connected Adobe to our Microsoft M365 Tenant via SCIM provisioning.The Challenge:We want to automate the final assignment step after the manager approves in Jira. However, the standard Adobe automation features do not fit our compliance requirements:"Request Access" (via Creative Cloud App): This is not an option because requests go directly to admins, bypassing the mandatory approval by the user's line manager.Automatic Assignment Rules (Product Links): This poses a compliance risk. The links can be shared internally, allowing users to claim licenses without

I was subscribe 24-November-2025 for a license adobe acrobat pro; then 09-January-2026 another one also subscribe and subscription end date for both 24-November-2026; my question is 2nd subscription timeline 10 month ; its need 1 year subscription pay? although its same teams profile.

Hello.  Today I deleted one of the user I don't need anymore via my company admin console. When I got asked how to handle the user files (18,5 GB in creative cloud) I chose to transfer the content later to another profile, instead of saving the content, where I can find them under the tab "inactive users" in tne cloud space section.  Now... where are the files? I am looking for a folder almost 20 GB, but there is no folder on "inactive users". I also did not delete anything out of this section. Where can  I find the files to give those to anothter user?  

Can you please help me understand what item desciption on our Paypal-account means?CCLE,ALL,MLP,DRI12,MUE,001,N/A,1YR PRPD(ANNUAL) Furthermore, these licenses were registered by a predecessor of my position, but we can no longer verify which emails were used to use them. Who can I contact about this? (B2B) - Country of Origin: The Netherlands

How do I download invoices please? I cant see any invoices on my account, context I'm only an admin

Hi, we have and annual CC plan, paid monthly with 9 licenses.  When our renewal window came up, i called to reduce the number of licenses, they reduced the count but increased the per license cost, so we are basically paying the same amount for fewer licenses.  How is a small business to survive?  Does anyone have any alternate programs they use?  Thanks.

Is it possible to see how many times someone used/credits used in Firefly in the Creative Cloud Admin Console? 

I Purchased this organization account from instagram buyer. 1 year - 2999. After 4 months its shows like this. I've also sent the request many times. And i dont have that buyer contact number. Could you please fix it. I need to work many files.. Please any solution

Adobe keeps trying to charge my school account. Its trying to charge me for the creative cloud provided by my school. I'm wondering if its because I'm a recent grad, which makes me also wonder why they just assume I want to pay for their overpriced garbage plan. I don't see any option to close my account. 0 options for support. 0 options to cancel plans. 0 options to remove payment option. 0 options to reach out to admin support. Adobe is the most predatory scum company I have ever encountered. 

Licenses expired as of Dec. 23. Received the "grace period" countdown for seven days until it hit "0," and now I have no access. I have been told that all steps have been taken to ensure licenses have been renewed, but I am still unable to access the applications. Our IT department states the problem is with Adobe. We encounter this every year, but it's never taken this long. I have been without the use of the Creative Suite since December 30, 2025.

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I have this account as under my school's name and I just got charged for an enterprise plan that I do not know where to cancel. In my plan tab there is no active plan showed up and I have no access to any apps. But I still got charged for a monthly bill. How can I stop it and get refund back?  

I recently purchased the Adobe Creative Cloud plan (Adobe Pro) using my school email (dagiijanchiv.jamts@ocdsb.ca). My agreement states this plan includes 20+ apps, but I currently cannot access them within my account.I suspect the issue may be due to administrative restrictions at my current institution. If this cannot be resolved, I would like to know if it is possible to transfer this subscription to my other school email address (gdagi021@uottawa.ca), which is also a valid educational domain. Please advise on how to activate my full suite of apps or facilitate this account transfer.

Hello,How can I change my monthly billing cycle to an annual billing cycle for Acrobat Adobe Pro?  There is no options under the plan options.  

when a user last logged in or used a product 

during the Black Friday sale for whatever reason the adobe customer service person gave me a business account which messed up my original account and now my website is down because it says I my payment method change but its giving me a hard time accessing the payment method from my original account I need to get it up and running ASAP

I have an active Creative Cloud Business subscription. Adobe Portfolio is blocked due to an entitlement mismatch and prompts me to subscribe again. I submitted a Portfolio support ticket and received no response. This is blocking a client deliverable. I need escalation to Business or Identity support.

currently I have myself and a staff member logging into Adobe and and recently everytime my staff member logs in we have to change password. this happens daily. I now have another staff member coming on. I dont want to keep changin password every 2 minutes. should I be under a differnt plan with 3 users