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Nacho SKnown Participant

Improve “Move Playhead to Cursor” fluidityOpen for Voting

Hi Adobe Team,Many of us use the “Move Playhead to Cursor” function constantly in Premiere, especially when working on large timelines with many tracks. It’s incredibly helpful because it lets me avoid having to travel all the way up or down the interface just to grab and drag the CTI. Being able to jump and scrub directly from wherever my pointer is saves a lot of time and keeps the workflow focused.In Avid, the timeline feels more “open” in the sense that you can move around it very freely unless you’re in a specific selection mode. Premiere, on the other hand, keeps you effectively in a selection-based interaction all the time, which is why “Move Playhead to Cursor” becomes such an essential tool for navigation and scrubbing.That said, I’ve noticed the behaviour can feel quite jerky when scrubbing while holding the command. It seems to repeatedly re-register the action instead of behaving like a continuous, fluid motion. Ideally, it would respond as a single activation, and then while held, allow smooth back-and-forth movement that tracks directly with the pointer.Resolve has a similar functionality, and when you hold and scrub there, the movement of the current time indicator feels much smoother and more responsive.TDLR: keep the current shortcut and behaviour, but make the held scrubbing action continuous and fluid rather than repeatedly re-triggered.Thanks!

Disappointed in AdobeOpen for Voting

I am writing to express my concerns regarding the performance and usability of Adobe products, which often do not seem to align with the features and capabilities your company advertises. As a dedicated user of your software, I feel it is essential to provide feedback to help improve the experience for your loyal customer base. First, I have encountered consistent performance issues across several applications, including Photoshop, Premiere Pro, and After Effects. These tools often lag or freeze, even on systems that meet or exceed your recommended specifications. Crashes occur more frequently than expected, leading to lost progress and disrupted workflows. These stability problems undermine the reliability that Adobe promotes as one of its core strengths. The subscription model also raises concerns. While it is presented as a cost-effective solution, it is often expensive in the long term, particularly when updates do not address persistent bugs or add meaningful value. Furthermore, losing access to the software and project files upon subscription lapses creates unnecessary user challenges, contradicting the seamless usability promised in your advertising.Compatibility issues also persist. Updates frequently introduce new bugs or cause conflicts with other software and plugins, making workflows unnecessarily complex. Although your products are advertised as cross-platform solutions, there are noticeable discrepancies in functionality and performance between the Windows and macOS versions, which hampers productivity. I have also found that the user interfaces of many Adobe applications are not as intuitive as advertised. Features are often buried within menus, and the learning curve can be steep, especially for new users. While I appreciate the robust capabilities of your software, more explicit guidance, and more accessible resources would significantly enhance the overall user experience. Customer support is another area where there is room for significant improvement. Delays in receiving assistance and unresolved issues have been frustrating. Many users, including myself, feel that our feedback is not acted upon promptly, leaving long-standing concerns unaddressed. Lastly, while innovative in concept, the Creative Cloud ecosystem has its own challenges. File synchronization is often unreliable, which can disrupt collaboration. Additionally, the advertised " ample storage " is insufficient for handling more significant projects, forcing users to pay for costly upgrades.I believe Adobe has the potential to provide the exceptional experience it advertises, but these recurring issues need to be addressed to bridge the gap between user expectations and reality. I hope you will consider this feedback seriously and take steps to improve your products' performance, usability, and overall customer experience. Thank you for your time and attention. I look forward to seeing how Adobe addresses these concerns in the future.