Lightroom ecosystem (Cloud-based)

For whatever reason, when iOS is set to 12h time instead of 24h, Lightroom bugs out when exporting images and overwrites the date and time metadata with the current date and time, causing the photo to be out of order and not placed next to the original in the camera roll.

Does not crash without watermark. (I want to have my watermark on my photos) Following is the crash report: <Crash report attached as document>

Recently started using the secondary display feature on Lightroom CC, setting it to Photo Grid, while the primary is in detail mode.  I'll use the Photo Grid to sort thru similar pictures and reject using the X key. The issue is that if you maximize the Secondary display, then select images and hit x, the secondary window resizes to smaller than full screen.   Version 8.5.1 Windows 11 Steps to reproduce:  In main window, in the bottom icon for Secondary Window, select photogrid.  Move secondary window to second monitor and either double click the header or click the maximize icon.  Select either 1 or many images in the photo grid.  Hit the X key to reject.  Secondary window will come out of full screen.

**New post below on 7th May 2025** I have this same problem on 2 installs. On Macbook Pro and Mac Studio. iPhone and iPad versions work fine.   I'm on latest MACOS and Latest Lightroom desktop. Screenshots show RAM in Activity Monitor..   I've tried uninstalling on both machines. I've even reinstalled the OS. Have waited on possible updates fixing things but it still happens.   Very frustrating as I'm paying for the app but can't use it on full screen monitor with keyboard and mouse.   Any ideas? I can't seem to find references or answers to my problem so I have no idea if this is unique to me somehow.   Help/advice appreciated.

I updated to the latest version of the cloud based lightroom last night and noticed the lens vignetting is gone on the lens corrections tab. So it leaves a vignette on my images and I'm unable to fix it. Anyone know if there's a way to get that back? 

Lightroom overlays do not appear. The overlays do not appear and no matter how many settings I change, they do not respond at all.

While trying to import from an sd card to light room it tells me to grant access to files and folders.  That is already toggled on. As well as photos having full access.  It's still preventing me from importing photos from an sd card. Even without the sd card connected and I click import, it tells me to grant access to Lightroom. It's been toggled on and off. Force reset and reinstalled with the same issue

Hello, I am also facing an issue for some time now and I would like to report it.   I edit all my photos on the Lightroom desktop aplication and sometimes I like to check how they look on the Lightroom mobile app on my android phone.   If I edit a photo on my desktop and create multiple edited versions, I can see all of the different versions correctely named on the android app. However, when I click in any of these versions on the android app the photo actually reverts back to the original unedited version. Even the preview for each version shows the original unedited photo.   I have tried to reinstall the android app and had no luck. If you could solve this would really appreciate it.  I have been facing this issue for more than a month now and it is becoming unconvenient.    Thanks!

I paid for the premium service but I didn't receive it.

Hey everyone, I recently upgraded to AM5 with an X3D and already disabled the Ryzen integrated graphics in the BIOS, and it didn't change anything. When I was still using AM4 without X3D, Lightroom worked, too. Every time I try to launch regular Lightroom, I get an error message without even being able to click anything in the program. Every other program, however, works without issues. Photoshop, After Effects, Illustrator, Encoder, and all other applications work, but Lightroom doesn't. Please help. (the latest drivers for all of them are installed)

Hi    since last update (10.5) , when I edit a picture ( raw or jpeg) on my iPad Pro , and rotate my screen work on 16:9, the screen freezes immediately after screen rotation ,  during few minutes. Impossible to do anything , even to shut down the iPad. The apps stay open and frozen . After few minutes, iPad restart.    I reproduced this bug several times with same scenario    no issue on my iPhone with the same picture    very strange 

Hi there. I have seen some discussion of this kind of thing before, but I have never seen anything definitive. Today I tried to open a picture and it blurred so badly it was ruined and I couldn't find a way to undo it. This is a Video of what I am talking about.   How can I disable this or at least undo it?   Notes: Phone is Pixel 9 Pro, image is DNG (raw). Android version is 15 and LR mobile version is 10.2.1.   Thank you!

Hello,   As part of the recently released update, there are issues with synchronizing images that have AI Denoise applied.   When presets are applied to such a photo in the Android version, AI Denoise is automatically deactivated and there is no way to undo it, unless you apply AI Denoise again in the desktop version.   Hopefully this can be fixed, the issue doesn't occur on the web app.

Currently it is not possible to crate a smart album to show picturs without rating. Please add this possibility. Thx

Since I experienced a quick reaction and an actual fix deployed via these forums, I'll try one more.   I am observing that Lightroom panning is limited to a fixed framerate (potentially 60hz?), thus not utilizing high refresh rate monitors, in my case 120hz. This also causes significant issues when using G-Sync/FreeSync/VRR, causing stutters, cursor stutters, flickering, etc. This is due to the monitor trying to match the lower panning framerate that Lightroom has and constantly bouncing back to 120hz in my case. I believe this works correctly and full 120hz is utilized in Lightroom Classic, but not in Lightroom CC. I'd appreciate a comment whether this can easily be fixed. I suspect someone has been hardcoding things 🙂

I hate Adobe Lightroom and Photoshop!!!!!!!!!!! So  sick of these bugs and random  problems! The only reason I have not quit using is because I am so busy, I have not had the time to find an alternative and I am sure that is the case for MANY!!! New problem came up just an hour ago after editing a job for 18+ hours. I wanted to edit a photo from lightroom in photoshop. I selected file > Edit in Photoshop. Get a prompt " lightroom is not allowed to control photoshop. Make sure this is allowed in system prefferences > Security & Privacy > Automation." This does not exist in lightroom or photoshop system preferences!!! What  is your deal, Adobe???<Moderator: Edited for language>

All images are displayed and even downloaded in this weird wide aspect ratio. This makes any photo sharing via Lightrood Cloud unusable. Can't send photos to pick for my clients. Please fix this 🙏

Issue When I use the "Edit in Photoshop" command from Lightroom, Photoshop launches as expected, but then I receive the following error message: "Could not open Photoshop"The file never opens in Photoshop. My Setup Device: Microsoft Surface Laptop 7th edition (ARM/Snapdragon X Elite) Operating System: Windows 11 Home/Pro ARM64 (latest version) Photoshop: Latest version from Creative Cloud (ARM version) Lightroom: Latest version (cloud version, not Classic) Creative Cloud: Up to date and signed in What I Have Tried Photoshop and Lightroom are both up to date. Creative Cloud is up to date and I’m properly signed in. I’ve logged out/in, reinstalled the apps, and restarted the computer. I’ve tested exporting images as TIFF/PSD from Lightroom and manually opening them in Photoshop – this works. I've checked that both apps have full file/document access in Windows privacy settings. I’ve tried changing the file format and target path in Lightroom’s external editing p

After rejecting images with"X," the image should appear dimmed out in the grid in all versions of Lightroom - standard behavior. However, this stopped working in Mobile v10.4.1 - now rejected images appear "normal" in the grid, even though clicking into them confirms the images are indeed rejected.   Ive restarted LrM to confirm - the issue persists.

Hello. Since I started using Lightroom on iPad yesterday, I noticed two unusual changes that impact the user experience quite a lot: first, the grid overlay when editing photos is gone, and second, the rotation feature under Geometry can't be fine-tuned anymore. I'm not sure how to adjust the settings. Please help! Thanks.

I've been going through some of the guided tutorials built into Lightroom. Frequently, they get 'stuck' when they go to add a second mask. It will get as far as telling you to click to create it, but the guide points never show up and there seems to be no way to get on to the next step in the tutorial. Clicking the right arrow will just loop it back to the curren step. Guessing and inserting the mask you think they were going for doesn't work. This is very annoying as often the step I'm most interested in seeing comes later in the tutorial. This has happened in the tutorials "Rescuing a Dark Phone Shot" and "Straightening the Golden Gate Bridge" among many others.    I've got Lightroom 8.3.1 running on Windows Home 11 version 24H2.     

As of the latest Lightroom Mobile updates, watermarks will not use the font "Monospace" if selected. It seems instead to fall back on "Source Sans Pro", despite the UI still claiming it's using "Monospace". I haven't tested with other fonts but surely Adobe can figure out if those are affected as well.   An additional older issue: Lightroom seems to try to sync the font selection in the watermark settings between Desktop and Mobile. Since "Source Sans Pro" is the only one of the fonts available on Mobile to likely also exist on Desktop, with perhaps the exception of "Roboto" (as the others are all generically named fonts like "Monospace", "Sans Serif", and "Serif"), and since none of the multitudes of fonts you have available to select from on Desktop are likely to exist on mobile either, this results in your font selection constantly resetting to "Source Sans Pro" whenever you use the other platform to select a font and export a photo with a watermark.

I have a canon R6 camera. I import my photos to a Galaxy S8+ tablet directly into lightroom. For some reason when I try to import the photos as of this week I just get a blue screen with " Lightroom import" written on it. I have tried reloading the app but still get same problem, also changed the SD card with no changeI. I can download photos to web version and add them to lightroom that way but that's not usually practical. Has anyone any ideas how to fix this.