Lightroom ecosystem (Cloud-based)

Hello, I have an issue with Lightroom because I can't use the premium account functionalities. I paid for it in February 2025. I just got a new phone. It was working on my old phone but does not work on my new phone. Every time I try to use the functionality, I get a message that says there is a problem come back later. If it is related to a school account, I no longer have access to this account. If this is the case, I would like my subscription to be transferred to an account that I can access or a refund as I can not use a feature that I paid for. Thank you!

Hallo zusammen,vor kurzem habe ich mir das Foto Abo bei Adobe gekauft und ich möchte es wieder kündigen, weil es mir doch zu teuer ist. Meine 14 Tägige Probezeit ist noch nicht abgelaufen, also würde ich eine komplette Rückerstattung kriegen. Allerdings kann ich meinen Abo nicht kündigen, weil dort steht: "Wir haben die Zahlung für dein neues Abo erhalten. Die Verwaltung dieses Abos wird in Kürze möglich sein."Das steht dort bereits seit einigen Tagen und ich würde gerne wissen, ob man das beheben kann. Wenn mir jemand auf die Sprünge helfen könnte, würde mich das sehr freuen.Vielen Dank im Voraus 🙂 !  

I'm having trouble making the payment. I contacted my bank and VISA and they told me there's no block on their part, and they don't see any rejected payment attempts.

All, I can't figure out what the cleanup folder means in Lightroom web?  It is shown under my all photos menu when you open the carrot.  I have over 1k photos in this folder and I don't know why they are there or what to do with these images.  I can't find the definition anywhere.  Does anyone know what this folder was created for?  

라이트룸클래식 사진가져오기 단계에서 해당 오류로 인한 진행이 불가합니다 해당 창으로 진행이 안되거나 가져오기 단계에서 바로 프로그램이 종료되면서 진행이 되지 않고 있습니다     https://pastebin.com/3CHGZC1E

Lightroom synkronisere hele tiden på min PC, hva og hvorfor gjør den det?

Please solve this issue   [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

I've seen other posts dancing around this issue, but not one that address my bug directly. Here is my process- using a sample file After taking the pictures with my camera I  import them directly into LR     DSC_2574.nef @ 8256x5504  I edit as normal (including crop, but this photo had no crop)  I tap Export -> Edit in PS  PS opens up with the picture    DSC_2574-Edit.psd @ 2560 x 1707  I do my edit (add transparancy, etc, but not important to this bug)  I send the photo back to LR    DSC_2574-Edit.psd @ 2560 x1707 I've read some posts abnout having the full res photo in the cloud, and not just the smart preview The full res file is on the ipad, in the LR catalogIt is in a sync'd collectionThe collection is sync'd to LRCLRC know has the full res photo, as referenced by both LRC and the Windows File exporer.Also, just for completion, I have "store locally" checked on the collection&nbs

Please help, a few days ago I bought a premium subscription for Lightroom for my phone for a month. Today I go into the application and see that I don't have a premium subscription, I updated the application several times and it didn't give any result. But in the Play Market it says that my subscription is active and paid. What should I do? The money is gone, and there is no premium subscription, what should I do? 

I send a lot of albums to clients for event photography via the share option. I copy the link and email it to them. When you download photos from this link, there is no size option when they start the download so they are getting my R5's 8192x5464 files. I think it would be really nice if you could have like 3 download options... original, web and custom. Is there a reason this isn't included? Should I be doing something in LR to resize them before sharing?

Hi I have Collections in my Adobe Portfolio for say Wildlife, Travel, People etc. Each Collection has many Pages (Albums) imported from Ligthroom. This all works as expected. I can navigate to these Collection through the navigation bar but I was wondering whether I can create a 'menu' page with perhaps images linked to each Collection, a collection of Collections. I did wonder whether this is a limitaion of the theme but canot see it offered in any of the themes. Thank you for your help

Hello,If I tried to schoot image in DNG format by LR camera, the result I can to get just this one... (In the attachment).OnePlus 11Android 14Lightroom v9.5.0Thanks

Hi everyone, I'm running Lightroom 2024 on a 2018 Macbook Pro, iOS 13.4, with the Intel Iris Plus Graphics 655 1536MB graphics processor. 8 GB 2133 MHz LPDDR3 memory if that matters. I have "use graphics processor" selected. If i unselect it then Lightroom gets unusably slow. In basically every photo, when trying to add an Object mask, the object brush is randomly cut off from certain edges. I can somewhat fix this by moving the picture around, and then it gets cut off from other edges. There is no pattern to the location at which the object mask stops showing up. It doesn't "select" beyond the barrier and none of my other friends have this issue. What's going on?

Hi, wherever I open, edit or zoom in and out quickly in the Lightroom App (33mp files) my Bluetooth headphones crackle and the connection is lagging (Sony WH-1000XM5).It is very annoying. I'm using the Samsung Galaxy S23.(Android, headphone firmware, Lightroom App is all up to date) Did anyone experience something similar?  Thanks!

I get error on exporting DNG files. No matter if I try exporting to JPEG or TIFF or anything. 

Hello everyone. How do you like the Crustacean that has undergone a facelift?

Lightroom is an absolute farce! Why make it so difficult to use? I feel conned into buying this programme!! I have spent 3 hours trying to find a supposed "saved" photo with no joy. I just want to email the bloody photo, for God's sake!  

I'd like to see exposure settings increase beyond 1/6 second. 

Light room mein video edit nahin Ho Pa raha hai

I can't seem to find the profiles feature for my raw files on the new version of lrm, please re-add this.

No me permite guardar los videos editados aún cuando estoy pagando la version premium. Leí en la página que a varias personas les ha pasado. Cancelaré mi suscripción porque no tiene sentido pagar por algo que no puedo utilizar. 

Hi there ,  I am currently using Lightroom mobile and would like to invite a client into her gallery . Firstly I would like to watermark the photos as she will be only selecting 20 from the 80 photos . How can I achieve this without having to export the whole gallery with the watermark option?      {Thread title edited by moderator}

I have downloadedthe free trial of Lightroom  but is says it is version 8 when I understand the latest vesion is 14,have I done somethin wrong

Bonjour, J'ai changer de disque dur de mon ordi. J'ai remis Lightroom, et j'ai retoruvé mes photos. Mais lorsque je veux exporter mes photos (comme je faisais avant) clic droit, je n'ai plus la possibilité de le faire. C'est comme ci je faisais un clic droit sur mon bureau avec possibilité de faire un copier coller, enregister sous....Merci de votre aide.