Questions

I refunded on September 2nd until today October 24th, still haven't received a refund.

Hello Adobe & Community members,  I have an interesting issue that I cant get to the bottom of and would like some assitance please. This is only occuring on 1 specific server in my org.  French language primary application server, users access via RDP, all settings matched to the other app servers in our org.  Basically, user recieves invoices via outlook, when the user is attempting to open the invoice file (PDF) they are presented with an error that says the file is already open in another application.  It does not occur with every single invoice which adds to the frustration here. I tested with setting chrome to the default PDF app and did not run into this issue. If the user saves the file locally they can open the file without issue. Due to the volume of invoices, that is not a good workaround for the team.  Any suggestions would be greatly appreciated, this is driving the users nuts.  Here is what the user

Hi, Recently I found that Acrobat reader seems to stop doing revocation checking for signer's certificates over OCSP after the certificate expires. Can you please let me know if this is right? Best regards,Thanh

Necesito incrustar el perfil de icc AcrobatRGB(1996) en una serie de pdf. Alguien me podria decir como hacerlo de forma masiva, si se puede.Gracias

Hi,  We are trying to virtualize Adobe Reader DC using VMware AppVolume.  We currenlty have VMware VDI horizon and like to virtualize and stream  (Not installed on the Golden image) the Adobe Reader DC app in VDI sessions. This means that the Adobe Reader DC wont be installed on Windows it will be virtualized then push to each VDI session users will stream the Adobe Reader DC app. Does Adobe Reader DC supports appstack\virtualization with VMware AppVolume? Any guide will be appreciated.

Good evening, I have a large pdf file cica 10 mb, if I open it from as400 ifs with Adobe Reader it opens the first page with difficulty, the second page freezes completely.If, to open the page, I use google chrome, the page opens immediatelyIf I open the same pdf from a microsoft file server in the cloud, with adobe reader, the page opens immediately without delay.Can you help me? Thank you

How can I overwrite a text already existent Very thanks

No one tries to install Adobe Reader and "discovers" that they need an antivirus program. You are pissing off your users to make a few cents like a bad spam program from 2004. STOP IT!!!

Hi, Can you please let me know how to download offline installer for Adobe Reader? when you download the file and install it connects with internet and install the Adobe Reader. In the setup folder there are no file for me to install on other PCs with no internet. Please help Thanks

about 30 seconds after opening a pdf, the programme closes due to an unexpected reason,what can I do to solve this problem?

Can you convert a 1.3 PDF format version to a 1.4 or higher PDF format version?  It does not appear you can do what appears to be straightforward.  You can convert to other application formats, but not PDF.  My scanner does a 1.3 file format version, but the upload site requires a 1.4 or above.  

Bonjour,Je souhaite résilier mon abonnement à Adobe Acrobat Pro aujourd'hui. Mais je vois que je serais facturé de 131,93 € de frais car mon abonnment vient de se renouveler depuis le 15 octobre 2022. Cependant selon l'article L215-1 vous devez m'informer de la tacite reconduction du contrat et je n'ai jamais reçu d'information de votre part. Je souhaite donc annuler ce contrat et de ne pas être débité d'aucune somme pour la résiliation. Je vous remercie, Bien cordialement, Florent

Hi, my adobe acrobat pro keeps crashing when I try to edit a documetn. Can you please help? Thank you

Auch in der Adobe Reader  DC 2020.005.30362 (Classic Version) crascht der Adobe Reader, wenn man im Windows Explorer mehr als eine Datei auswählt und aus dem Kontext heraus Drucken wählt. Die Meldung  "Adobe Acrobat Reader 2020 funktioniert nicht mehr" erscheint und nur Programm Schließen Option ist wählbar. Diese Dateien sind nicht im Reader geöffnet, der Reader ist das Standard Anzeige Programm für PDFs. Wenn die PDF Dateien im Reader geöffnet sind, kann man einzeln drucken. Aber es gibt Situationen, wo mann die Dateien ohne zu öffnen einfach nur drucken möchte.                                     Mit anderen PDF-Anzeige Programmen gibt es bei Stapeldrucken keine Probleme.

Alguém sabe se tem como centralizar um texto dentro de um comentário (nota autoadesiva) no adobe?

Hi guys,I have problem with function "read out loud" on my Adobe Acrobat Reader .In my Win 10 system I have 5 voice packs installed (english 3x, slovak 1x, Czech 1x).However in Acrobat settings I only see 2 of them = 2x US english. Attached please find screenshot of my settings.How to change to another language pack ?Thank YouJuraj

Hi:)I need Acrobat Reader for Windows 10 in 32-version. I have a plug that works only in 32-bit version. I downloaded the non-64 bot version (it does not state it is 32 one, however), but the plugin does not work. The installed 32/64 version is nowhere to be seen in Help section  How can I make sure I have a 32-bit version? 

Buenas,Tengo mi certificado digital para firmar documentos documentos con extensión (.p12). Con mi certificado puedo firmar documentos en otras app como puede ser autofirma. Sin embargo, con Adober reador no me deja firmar, ya que no puedo vincular mi certificado digital con adobe. Alguna solución? Gracias

Looking solution for this error when user trying to fill form via Adober Acrobat Reader. Version of the app: 2022.003.20282Platform and OS: Windows 11 Issue:1. When type Thai language in the text field, error occur. (refer image)2. However, no error occur with English and Chinese input.   Cause:- Found out the cause is due to enabling "Multi-line" in text field properties. Error did not occur if disable it. Requirement:- Multi-line function must need to enable- This form is for Thai language input too Tried to look for solution in community however couldn't find any issue relevant to this error. May I know is there any solution to resolve this?

I am unable to view a PDF file from a slide show in Adobe Acrobat free app. It will let me view a different PDF from the same slide show but not the PDF with the whole slide show. I am not very familar with  Acrobat other than just using it to view PDF docs.  Can anyone please help me?? 

Hello:I am trying to leave coments on orders that are sent by PDF through Adobe Reader. There is a text formating window covering part of the document that I cannot seem to hide or get rid of. How to I close this window? It is covering the order number. Priviously, it allowed me to toggle it on and off. Now it is always there.ThanksBen  

Hi, ive been triying too acces my documents saved on the cloud through https://acrobat.adobe.com/link/documents/ as i usually do, but the documents tab is completely blank. I still have acces to my documents in the desktop and mobile app, but id like to see them in the browser. Ive already tried to: - Deleted the browser cookies, and cache- Sign in and out- Log in with another computer- Log in with another browser

Buenas, desde la ultima actualización, cada certificado que instalo al querer firmar desde adobe no me sale, sin embargo en otras aplicaciones como AutoFirma me salen sin problemas o desde el navegador tambien me sale sin problema ninguno, pero en adobe no me salen dichas firmas. Las anteriores si me salen correctamente.

I found numerous other posts on this topic and tried many things with no success. Method to recreate:Double click PDF file on desktop.Click on email iconOutlook new message window opensComplete new message and send (send completes successfully)Close Acrobat ReaderMessage window, "Adobe Acrobat 32BitMAPIBroker has stopped working"Problem Event Name: APPCRASHApplication Name: 32BitMAPIBroker.exeApplication Version: 21.11.20039.0Application Timestamp: 61c5f2c0Fault Module Name: 32BitMAPIBroker.exeFault Module Version: 21.11.20039.0Fault Module Timestamp: 61c5f2c0Exception Code: c0000005Exception Offset: 00005b8cOS Version: 6.3.9600.2.0.0.16.7Locale ID: 1033Additional Information 1: 9b9eAdditional Information 2: 9b9e4978777097da902f88a2ef895a21Additional Information 3: 0d59Additional Information 4: 0d59f9522ba676daed96073bc5097a46Event Log ID 1001 written to Windows Applicatoin LogHave researched this issue and tried many things to no avail.  We have several executives in the com

We current use Acrobat Reader DC (continuous) 22.002.20212, but it needs updating.Someone has setup updates via a deployment package in SCCM which gets thrid-party update from catalogs in https://armmf.adobe.com/arm-manifests/win/SCUP/ReaderCatalog-DC.cabBut it is not picking up any newer DC updates.Referenced this cab file and it does not list any newer files for Adobe Acrobat Reader DC, it only lists newer non-DC ReaderAdobe Acrobat Reader DC 22.002.20212 thenAdobe Acrobat Reader 22.003.20258Adobe Acrobat Reader 22.003.20263Which is probably why it is not picking up any newer updates.Searched through downloads and there seems to be an update Adobe Acrobat Reader DC 22.003.20258 version from"https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousoct2022.html#dccontinuousocttwentytwentytwo"file name is AcroRdrDCUpd2200320258.msp which sounds promising, but after installing on a machine in help 'About' the installed app now shows as'Adobe Acrobat Reader