Questions

I canceled my subscription, please return the money, I'm a student,Вернитие денги пожалуйстаÖğrenciyim paramı geri iade edin lütfen

I want to cancel the subscription 

I purchased your annual membership and it's not working I don't know what to do I tried signing out - rebooting phone - sign back in nothing is working when I try to purchase it again it says already purchased and when I try to use it it says I need to purchase when I go in setting and try to restore purchase it says not available something. I'm so frustrated. Please do something. I need a quick fix. Please respond to my email ASAP. 

My old iphone 12 had no issues when I would highlight and then "Copy".  Now that I upgraded to an iphone 15 Pro Max - I can open, view and highlight anything in the PDF but, unable to "Copy" it!

This form has a "Submit" button that will send the PDF via email from our iPads. After the newest app updated on iOS, it seems to have stopped working with Outlook. Clicking the button will still bring up the email with the attachment and all fields filled properly. However, the "Send" arrow is grayed out and no longer clickable so these forms cannot be sent at all. 

 Buenas noches, tengo la aplicación de adobe premium, cuando intento compartir cualquier archivo .pdf; dígase a un contacto en WhatsApp. Me sale la opción compartir pero vía link a una nube de adobe. Anteriormente se compartía el archivo sin problema.y podía abrirlo a quien se lo hacía llegar; pero desde que tengo premium lo hace con el link con la nube y no me gusta ese proceso.Ya que a quien se lo he enviado no le funciona el link o no puede visualizar el archivo. Por lo siguiente busco la forma o la manera de eliminar esa nube y no hacerlo de esa forma. Pero adobe no me permite dentro de sus configuraciones eliminarlo o hacerlo de la manera anterior; dígase con el archivo original.

Is there a way to make documents open from the beginning instead of the last location? I can't find any settings related to this.

 I am receiving this billing message erroneously. I used it during the trial period and canceled immediately to avoid this kind of issue. Please cancel whatever is signed there because I didn't sign anything. If I canceled and you didn't accept it, it's a problem on your website. I hope you respond quickly to resolve this. Totally unjust and senseless billing! 

Hi all, I hust subscribed to premium on the app and I'm trying to make the app to read the Hebrew text. For some reason it reads the Hebrew text backwards.Can this be solved or should I cancel my subscription? 

Bom dia. Preciso cancela uma assinatura e preciso do estorno. Vou cobrado no meu cartão sem eu ter assinado. 

Hi , I am using Adobe Acrobat app on my tablet for reading my books in pdf format but either it load them blank or takes too much of time 😔. PDFs with less images load better but my biology pdf with so many diagrams take too much of time and load the diagrams in bits or go completely blank. ( I have attached it here) Please help.. 

I have 2 devices..ipad and an android..i have logged in with same email id in both device..i am used to add text or freehand when reading a pdf in android..but i dont get the annotation in my ipad later..is there anything i can do??   [Moved to the Reader Mobile forum]

Hello. I open a PDF in Acrobat Reader Mobile and use the FIll and Sign tools but don't technically sign the document. I close the document to do something else and with the original Adobe FIll and Sign app I could reopen that same document and edit a text field that I added, for example. However, in Acrobat Reader Mobile the text box cannot be edited after reopening the document. What am I doing wrong? ThanksMorgs

Somehow I was registered for a free trial then when I tried to cancel it was like trying to break into Fort Knox...I still can't cancel so I had to cancel my credit card as if it was a theft.

I just subscribed to this app. I was editing my document three times, and all three times it closed my document and deleted the documents I added. It suddenly erased what I had been working on for 4 hours. And this application was of no use to me.

Un saludo a todo el mundo, creo que sería interesante que la aplicación Android, (en la versión tablet y en ChromeOS), el menú de resaltar, pudiera personalizar la paleta de colores, o al menos tener los mismos colores que la versión de móvil. Por otra parte, echo de menos una herramienta de goma de borrar, cuando utilizo la herramienta de lápiz. Por último, sería muy útil que al buscar texto, no se distinga entre vocales acentuadas, (no distinga entre mas y más).Gracias

I have contacted Adobe through multiple platforms, via the app store review option and through email and still haven't gotten any feedback. Two months ago I opted for the free trial to test out the software and when I wanted to cancel the subscription it told me that I should fix my payment options since I didn't have sufficient money for the subscription, which was fine, but it told me that if it was not fixed the subscription would automatically be canceled. When I loaded money onto my account weeks after assuming it would have canceled by then it immediate deducted my money. I emailed and contacted and still nothing has been done and it deducted money from me again. I demand a refund for both occasions and will never subscribe or use the trial ever again. I am extremely frustrated and disappointed by the Adobes team in handling this situation. 

Je viens par cette proposer à Adobe reader de bien vouloir améliorer la présentation de l'application notamment en affichant la première page des fichiers afin de faciliter les recherches de documents sur l'application. Mais aussi et surtout améliorer la précision et promptitude de l'onglet de " recherche ".Ces différentes permettront de rendre plus attractif votre application et les effets qui s'en suivent. Merci 

When I try to access files on Adobe reader cloud on my iPhone it just spins forever. No error message or anything. I tried signing out, restarting phone and signing back in. It still just spins. I removed the app, reinstalled, signed in and it still spins.

Bonjour J'ai souscris à un essai gratuit de 7 jours , et je souhaite me désabonner mais je n'y arrive pas. Je n'ai aucune possibilité dans les menu, d'annuler l'abonnement. Pouvez vous le faire car je ne veux pas payer 69.99 euros !! Pouvez vous m'aider. Merci.

Hola.  Como se puede borrar un archivo o una imagen?  Gracias

I can't explore my documents which is uploaded earlier 

Porque no puedo editar el nombre en el perfil  de usuario en Adobe  Me sale el usuario con un solo nombre y un Apellido.

Hi my adobe premium is glitchy. Firstly the files won't convert or save to cloud it just keeps circling on repeat. The files then just disappear they can't be found in recent and I get an error message when I try to open the adobe file on my phone or iPad saying try again.Any help appreciated. This has been going on a week or so now. Katrina

When viewing a PDF on my Android device, the pdf opens fine & shows all the content within the PDF, but after I zoom in, a majority of the content dissapears & can no longer view the full pdf & forced to reopen file, but still cannot view complete file when zooming in.