Questions

Hi. I installed your app on my mobile via Google Play Store. I went to the premium section and there are two options: "monthly subscription" and "sign up for 7-day free trial followed by an annual subscription". I chose the free trial with annual subscription.  Instead of money deducting after the 7 days of free trial, my debit card was charged right away.  This is incredibly misleading and fraudulent. I demand you to refund the amount in my card right away and cancel my subscription. 

I can't fill in my form fields on an iPad after setting restrictions in Password Security Settings. I exported my document from InDesign to an interactive PDF.I opened the file in Adobe Pro DC and added the following restrictions in the Security tab:Selected restrict editing and printing of the documentPrinting allowed: Low ResolutionChanges Allowed: Filling in form fields and signing existing signature fieldsAdded a Change Permissions Password and saved the file When I test it on a Mac or PC, the form fields are editable and work fine...but NOT the case when opening it with Adobe Acrobat on the iPad. When I click the pencil to fill in a form field, I get an error message saying: “Protected document - This tool is not available because the document is password protected."I need to protect this interactive PDF and the original content so it is unchangeable. Any suggestions?? 

I am trying to make book covers using a mixture of canva and adobe. I am trying to convert the attached into PDF/X-1a I can't. Despite WASTING money on this app I don't seem to have access to the tools to do so. I can convert it from png to basic pdf, BUT ingramspark wants PDFX-1a and I CANT access the tools or the save as feature (which is how the internet said you are supposed to do it) is this because I am on a tablet? Also despite the png being created in a digital medium this system thinks it is a scan... which it isn't.

I have a problem with a form that has been created with Adobe Acrobat DC. from my understanding this problem has been going on for a long time but does need to be rectified!  when trying to add a photo in an image field on either the iOS app or the iPadOSS app you're unable to do so. it doesn't do anything.now considering this form has been made with Adobe on a macOS but can't be used on Adobe iOS or iPadOS Acrobat works with any other PDF Viewer or editor on iOS or iPadOS.. can you please get this issue sorted as I gather it's been going on for some years now!

The Adobe Acrobat Premium subscription I pay for using my Moble phone app for it, won't let me edit on my PC when logged in. It tells me to get a subscription, which I have it with this app and am logged in under this account. It's supposed to let me create, sign, edit, my pdf from mobile device or PC. Why won't it let me do it on PC?

Trotz freiem Speicherplatz kann ich meine Downloads nicht mehr über Acrobat lesen.Muss ich dafür jetzt auch bezahlen?

Hi. After the latest update, whenever I open a full-screen .pdf on my iPad, I get an annoying banner related to “Generative Summary”, which cannot be removed or hidden in any way, even by disabling AI operations from the app settings. This is really annoying, because it prevents the document from opening properly full-screen (in fact, part of the screen is always occupied by the banner). I don't doubt that the service offered can be useful, but for those who don't need it, it is just annoying, and in any case, I find it unreasonable that it cannot be hidden according to one's needs. It would not bother in the standard view, but I think it is only fair that in the full-screen view there should be no other elements except the document itself. What sense does it make to limit the display of the document in this way? I could see that several users complain about the same problem, so I hope it will be corrected with the next updates. Sincerely.Translated with DeepL.com (free version)

Androidのスマホからアドビオンラインにログインしたらニックネームが北朝鮮になっていて、ユーザーから入ってニックネームを見ると合っているため、気持ち悪いから名前を00にしたら、北朝鮮の文字は消えたけど、皆さんそういうことあります？

Buenas tardes necesito el rembolso de la suscripcion pues cancele la misma antes de los 14 dias y aun no me han hecho la devolucion

Lately I have not been able to save a combination of pictures into the combined PDF format. Every time it says cannot convert files. Kindly advise

Too hard??  I have been using Adobe products for 20 years and never had a single problem highlighting a pdf.  Today I find I can't highlight a PDF and I really need to.  I have spent the entire day, its now 3:30pm, trolling the internet trying to find out how to highlight and Adobe PDF document.  Epic fail Adobe.

Fiz o cancelamento da assinatura dentro do prazo e quero meu reembolso pois mesmo assim foi descontado o valor no meu cartão de crédito. 

I cancelled a free trial last month and still got billed after which I found out that the amount charged was a cancellation fee. Now the following month, I am receiving another request to charge my card for. Plan I have already cancelled and by the way, never used.

Habe Adobe auf dem Handy kann es nicht kostenlos nutzen es wird kostenlose Testversion für 7 Tage angezeigt.Obwohl ich kostenlos auch auf Pc angemeldet bin

Getting charged twice for applications in Play Store becomes a distraction, an ads on application is soliciting, an taking features of purchased apps is theft not a lawsuit.

In how much time is the refound made?

Hello,  I keep getting the message  'error saving a copy of this document ' whenever I try to save a copy of a pdf emailed to me.  I have updated my friend copy of Adobe reader on Android.   Does anyone know why it is impossible to save a copy of a pdf?

I have created a form that has a working submit button when used from a computer.  It will email me the completed form when it is clicked on.  When I open it on my iPad or iPhone and the submit button is pressed, nothing happens.  I have spend hours sifting through threads about this, and have tried everything.  It still will not work.  Has anyone found a solution for this?  I need the form and submit button to be available via an iPad.

Venho por este meio manifestar o meu desagrado relativamente a uma cobrança indevida efetuada na minha conta.Recentemente ativei o período experimental de 7 dias das aplicações Adobe Illustrator e Adobe After Effects, com início no final de maio. Cancelei a minha subscrição no dia 5 de junho, dentro do prazo estabelecido para evitar a cobrança automática de qualquer valor. No entanto, fui surpreendida com uma cobrança no dia 6 de junho, o que considero incorreto, uma vez que cumpri todos os procedimentos para o cancelamento atempado, tal como estabelecido pela app.Solicito, portanto, o reembolso integral do valor debitado, uma vez que não usufruí de qualquer serviço pago além do período experimental e respeitei as condições definidas pela própria Adobe.Aguardo um posicionamento da vossa parte com a maior brevidade possível, bem como a confirmação do estorno. 

Venho por este meio manifestar o meu desagrado relativamente a uma cobrança indevida efetuada na minha conta.Recentemente ativei o período experimental de 7 dias das aplicações Adobe Illustrator e Adobe After Effects, com início no final de maio. Cancelei a minha subscrição no dia 5 de junho, dentro do prazo estabelecido para evitar a cobrança automática de qualquer valor. No entanto, fui surpreendida com uma cobrança no dia 6 de junho, o que considero incorreto, uma vez que cumpri todos os procedimentos para o cancelamento atempado, tal como estabelecido pela app.Solicito, portanto, o reembolso integral do valor debitado, uma vez que não usufruí de qualquer serviço pago além do período experimental e respeitei as condições definidas pela própria Adobe.Aguardo um posicionamento da vossa parte com a maior brevidade possível, bem como a confirmação do estorno. 

Hello, I got an iPad because I thought it would be a good way to read and takes notes on PDFs. On the computer, you can highlight text and set a preference so that the highlighted text can be copied over to the comments. However there is no such preference on the iPad app. When I try to view comments from a PDF that I highlighted using my iPad on my computer; it just says "highlighted text" without the actual text there  and the exported comment summaries all turn out blank. The highlight is still visable. Is there a way to use my iPad to highlight and have the highlighted text copied over to the comments? I aim using the adobe reader app and Adobe acrobat on a MacBook.

Bom dia!Tenho assinatura para usar a AI do adobe, baixei o aplicativo no celular e não consigo acesso a minha conta...diz que não tenho nenhuma assinatura...

Why can't I use PayPal for account payment?

I am getting charged $28.99 per month and when I go into my manage subscriptions on my iPhone there is no adobe subscription.this has been happening since March, how can I stop these payments?