Questions

Tenho uma assinatura mas não está sendo restaurada e nem aparece na minha conta. Não consigo contato com suporte. 

I am being charged 2 different charges every month!  I am trying to cancel my subscriptions.  However there is no way to do so!  I follow the instructions, but nothing shows up in the App Store!  Please cancel the $12.99 and the $19.99 subscriptions.  

How do I delete file mistakenly submitted to Adobe AI assistant?

I'm trying to open a downloaded document but only a blank white screen shows, then disappears. After a couple of attempts I get this message  

Hello!Adobe acrobat 25.03.05 (20250407.092255) mobile app I'm trying to help a friend with a Cromebook to print sewing patterns in actual size. As far as I understand the only adobe option for her is the app.There is no option for actual size on the app anymore. Is it just me, or did they remove that option? Earlier it was possible to print actual size using the app, but I tried the same from my iphone today, and it didn't work.... Printing actual size is very important when it comes to sewing patterns... I hope anyone can help...  Thanks  

I am attempting to compress a file.  I have made many edits in this file over the years, mainly changing highlight colors.  As more changes accumulate, performance slows, for example selecting text takes a few seconds.  In the past, I have resolved the performance issue by compressing the file about once per year.  I purchased a yearly subscription for the sole purpose of compressing this one file when necessary. My most recent attempts to compress this file result in the error Failure Compressing PDF after the compression attempt has been running for maybe a minute.  I have tried all three options for the compression size.   The file is about ten pages long, all text. The file is stored in the Adobe cloud. Anything else I can try before I give up and cancel my subscription?

DearsSuddenly today my Adobe reader 25.4.1 on my S23 ultra stop opening any file and give message that app has bugs yet to update. Your help will be appreciated. Regards, 

Hi dear adobe team Hi,I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund moneyAs soon as possible 

I've been using the reader for some times on my tablet . I've saved all my files on the cloud . Unfortunately due to some errors I had to wipe all data from my tablet . But after resigning up on Adobe I couldn't find any files 

I have purchased the subscription through sumsung store and I have received confirmation through email. The account is same, it seems me as free.Please help ! 

I just changed my passcode and I still can't copy what I need to from adobe account

No se que tan posible sea pero si estaría bien si pudieran añadir mas tipos de fuentes o al menos que añadan las mas conocidas en mi caso por ejemplo tengo que estar fuera de casa, y luego tengo que editar y llenar documentos PDF de la universidad, y me veo muy limitado a la hora de editarlos por las fuentes y es que no me puedo llevar mi computadora a todos lados porque no es muy cómodo de llevar y prefiero usar la aplicación de teléfono o tablet creí que pagando a suscripción premium me desbloquearia mas fuentes pero sigue igual y pague la anualidadjaja😭 Por cierto estaría genial que pudieran agregar un modo de escritorio que se pudiera activar en ajustes yo en mi caso uso la aplicación desde mi tablet y me gusta editar los documentos con teclado y mousepad. Solo eso si se tomaron el tiempo de leer todo el mensaje muchas gracias.

Dear Adobe Team, I am writing to express my deep frustration and disappointment regarding a serious incident with the Adobe Acrobat app on iPad. On April 25, 2025, I spent over two hours carefully filling out a PDF form using various free text fields and annotations while being signed into my Adobe account.. After completing the work, I tapped “Done” and exported the file to my Dropbox. To my shock, I discovered that all my extensive free text inputs  – had completely disappeared. Only static fields such as checkboxes remained. Despite being logged in, with active cloud access and automatic sync enabled, none of the data could be recovered. It appears the file was overwritten during export without saving the actual edit state. This is absolutely unacceptable, especially for a professional-grade app. I cannot comprehend how a core product like Adobe Acrobat can suffer from such severe reliability and usability issues, leading to the total loss of critical user input.

Hello,it looks like i have multiple accounts ( at least 2) with different usernames, passwords and icons colours ( one is yellow and one is blue).both accounts are subscribed to pro.one is billing on 30th of each month and another one is on 11th of each month.how i can combine these accounts with all the data from both accounts?also, i dont want to pay twice for the same plan.could you please help me?thank you!vlada      

How can I login to my Adobe Premium?

iOS, users of acrobat reader products do not have all of the apps that come with the desktop version of acrobat Pro, which is what I have why can't we get a synchronizing which means that your Apple subscription would synchronize with your desktop because I can pull up my account and and see that I have acrobat pro but yet I have to pay for two of them that's not right

I received a e-mail on my Samsung phone with an Adobe attachment. When I downloaded the app and opened the attachment it didn't display the signatures from the sender that was supposed to be throughout certain pages it just appeared as blank. What should I do, or how can I get the signatures to display?? Everything else that was supposed to be filled out was filled in.

Look, dear Adobe officials, I accepted the 7-day free trial you offered and you told me that I could cancel this plan via Google Play, but even though my gmail in Google Play account and my gmail in Adobe are the same, this subscription does not appear in Google Play at all. I have previously shared something like this in this community and an e-mail was sent to me. Although I accepted the option to cancel the subscription many times, the system did not recognize it as if I had never canceled it. This is my official statement: I allow and approve my Adobe Subscription to be manually canceled by Adobe officials. I do not want any e-mail or SMS confirmation. This post, this share is my official confirmation. Cancel my subscription

good morning FOR ABOUT TWO WEEKS I HAVE NOT UNDERSTOOD WHY THE TEXT IN THE FORMS THAT CAN BE FILLED OUT FROM THE ADOBE APPLICATION ON ANDROID SMARTPHONE OR TABLET WHEN I GO TO MODIFY OR INTEGRATE THE TEXT IT IS DOUBLED WHILE IF THE SAME FILE IS MODIFIED FROM A WINDOWS PC THE TEXT IS CORRECT

Hi All,Got a tough question for the community.  We have a staff member that uses his Iphone for everything in the building.  I recently set him up with the WIFI in the building.  He got a PDF document from an inspector.  He went to try to print it from his phone to the building printer.  The printer threw with the error above and it said "Password is missing or incorrect".There was nowhere on the Iphone to indicate a password was needed to print the document.I checked the properties of the file.  It is password protected but only to modify.I tried to print the document from my mac, printed without issue.  We also tried to print from Windows, printed without issue.I then tried to print the same document from my Android phone.  I presented with "Printing not available, this document cannot be printed because the author has disabled printing". Anyone know where I would look to to find out why this happens on mobile devices and not on deskt

Adobe Acrobat it is not allowing me to open any files whatsoever.I have restarted my phone, uninstalled and reinstalled my app but everything in vain. However, my files can be opened using PDF Reader app. I am using Oneplus 13, Android 15. Please provide the solution for this.

Since yesterday's update the app crashes every time I try to open a document. I'm on a mobile android with all software up to date.

The pdf text recognition function is abnormal. Slowly and automatically exits during the conversion process, and a message indicating that the conversion fails is displayed.

Estoy presentando este problema a la hora de querer fusionar archivos o páginas en archivo contenido En OneDrive.  

今使っているアドレスがダークウェブ上で検出された形跡があるため、新たに作成したアドレスに、今までのファイルを移行したいので、方法を教えて下さい。