Questions

Hi. I don't know why your app does this but it said I could do 7 days trail. It reduce my money without any messages from your app warning me through sms about the reduction. Also your app subscription doesn't come up on my setting so could you please refund my money and cancel my subscription. I do not need to use the app and I did not get a warning about my free trail ending. It's very frustrating! Thank you 

El día de hoy, 21 de septiembre de 2024, terminó mi prueba gratuita y ya me hicieron el cargo del plan. Procedí a cancelarlo de inmediato y ya se canceló dicho plan. ¿ Cómo puedo solicitar un reembolso? 

Hi I want to delete the comment bubble so that it doesn't block other texts. I've already seen comments saying Preferences > Commenting would help, however I cannot find the Commenting section in Preferences. I am using the Acrobat app on iPad Air 6. Can anyone please help me to solve this problem. Thank you so so much. 

ARM under Android won't print the PDF form WITH my filled fields. Fortunately was able to use Epsom Smart Panel. (Form Support at Gov was useless. Fill it in with a pen)

Tengo la subscripción anual de adobe Acrobat premium en android, y ya no me aparece la función de IA para los documentos. 

Can someone for the love of documents please tell me how I can change my signature. I have documents that need to be signed with my married last name and it continues to want to change them with my old last name how do I fix this 

i created a fillable form, i need to share with customers so they fill and send back, but i dont want anyone able to edit the backgorund or fields, i pasword protected, only to edit pages, i left permissions for access contenct, text and forms, but on iphone it wont let to use the fillable fields, the pasword protected message comes all the time, and user is unable to even write on the fields, this was te purpose of the form, any help i cannot share the password with every customer neither can i send the form open so anyone can replicate it or steal it. need help asap please

I see that you all take out one subscription on 24 July 2024 for $134.52 and another on 14 August 2024. Why is this so?

i want to refund this item, backstory i just try the 7 days trials and its auto subs in my google play, i want to refund it but google not accept how should i do?

Dear Adobe Support, This is to request a feature that would greatly enhance the usability and efficiency of your PDF readers. I am referring to the back and forward buttons that would allow users to navigate through the links and bookmarks within a PDF document. As a researcher, I often read scientific papers that have thousands of links to equations, figures, tables, references, and other sections. These links are very useful for understanding the content and following the logic of the paper. However, without the back and forward buttons, it is very frustrating and time-consuming to navigate through these links. One has to manually scroll or use the page navigation toolbar to go back to the previous page or position, which often disrupts my reading flow and concentration. Sometimes, I even lose track of where I was before clicking on a link. Even though your PDF readers have some features that can help with navigation, such as the page thumbnails panel, the bookmarks pa

I am using android 14 and adobe reader version 24.9.1.35566, it cannot open any pdf files... Last week I could but now I cannot... I think it was about last update, i removed and re install app tried everything but not solved... Also other pdf viewer apps still can open files on my end. App stuck on white screen and at the end showing error message that it cannot responding... Attached

ho cambiato cellulare e non mi fa scaricare file in PDF sul nuovo.vede sempre quello vecchio

I have subscribed till it's asking for subscription for permuim... App not working 

I purchased Adobe Acrobat Premium on my iPhone after I suddenly couldn't use my year subscription another two days before it expired? So the monthly one says it is good until September 24, 2024. Today is August 29th, 2024. However, when I go to restore purchases on my iPad it says my subscription is expired. I made sure it was linked with the same account and it is. I can use on my phone but not my iPad?? I have never had that issue before.

I tried to cancel a subscription before the free use ends, but it doesn't let me do it from the app nor website. How do I cancel ?

hi receiving downloaded PDF from Facebook Google handmade installed Adobe reader to open them now being told Adobe reader not installed think it is cuz that's what I'm talking to you on I have been running into issues for months I've been hacked nobody's recognizing or doing anything until very recently when I was able to send a short video showing three act of profiles well I was on Facebook on another profile so there's evidence there's proof the screenshots they allowed the original hack a child molester as a matter of fact in my local area I have evidence that tooed he put his name out there on me please I need help how do I get them from where they are to your app to open the damn things I have hours on this nonsense and I'm about done I'm 62 I'm a carpenter and I shouldn't have to be going through this crap       

Could someone please explain to me how to move a document from Notes to Adobe Acrobat?  When I try it the usual way, Adobe Acrobat does not accept it.  Thank you kindly. Linda

I am trying to cancel my subscription before the 7-day trial ends. In the app it's saying I'm subscribed. When I go to manage subscriptions nothing is there. How can I cancel since it's not giving me the option to?

Done ✅ 

I filled out an application and I sent it (emailed) it to someone cuz I need there signature. She tried to add her signature but it said "she needed access or permission" so.......What exactly does she mean by that? Or how do i grant her permission to make edits or add to the document??? Is it possible even??

Device: iPad (10th gen)iPadOs Version: 17.5.1 After last update to version 24.08.00 some of my documents stopped to be shown correctly. I see only blank pages with some my remarks, that I did previously. The file example is below.

   AI Assistant Enhancements Multi-Language Support: Now in French and German, including purchase workflows. iPad Compatibility: Enjoy all new features on your iPad! Scaling Excellence Onboarding Experience: Seamless transition for trialists from FTE. Swipe Actions: Discover left/right swipe actions more easily. Delightful Experiences: Cloud Share Reactions: Engage with comments through reactions. Quickly react or upvote existing reactions. Redlining: Easily redline snippets in the comments list. Upgrade now and experience the new features!   Community & Engagement Specialist | Document Cloud | Adobe  

Build the Future of Document Comprehension with GenAI GenAI Usage: AI Assistant in More Tools: Easily discover the AI Assistant in the More Tools panel. Context Menu Enhancements: New AI-powered options to ‘Simplify’ and ‘Define’ in the text selection context menu. AI Assistant Enhancements: Improved Response Quality: Responses are now streamed in real-time for a better user experience. Language Support: AI Assistant now supports French and German, including entry points and responses. Increased Document Support: Handle larger PDFs up to 600 pages, up from the previous 200-page limit. New Features and Enhanced Experience: Simplified Star to Cloud Workflow: Easier uploads to Document Cloud with a streamlined preference dialog. Reactions Support: View, upvote, and downvote comments to encourage feedback and engagement Update your Acrobat app today and experience the future of document management! Community & Engagement Specialist | Document Cloud | Adobe  

El Acrobat premium no despliega algunos archivos pdf, las páginas se muestran en blanco. ¿Me pueden ayudar? 

When I open the same files through Google Drive or on my laptop, I can view the content of the files. However, the files keep showing up blank on the Acrobat app for iPad. I have tried uninstalling and reinstalling and the app is up-to-date.