Questions

When you upload a file to the Adobe Free AI Enhancer, it is impossible to fully delete the file that you uploaded.Once you upload the file, delete your project and then delete the file you uploaded, it does not go to the files > deleted folder like it should.I checked absolutely everywhere I can’t find the file no matter what yet it still takes up storage space so it clearly is on the Adobe’s servers. I checked mobile, firefly and every other possible location where there would be a deleted folder and it’s not there. I tested this behavior with another account and it does the same thing. Is there a deleted folder location I’m not aware of or is this truly a bug? I want to permanently delete a file I uploaded but I can’t. 

I need to produce an A4 24-page booklet each month for a car club, variable text and photos full colour. How do I set this up and how do I import material? New user, no real knowledge of Adobe, formerly used a designer who insisted on Quark but he's now retired. I really need a template I can fill each month with new material.

I’ve cleared the cache. I’ve off loaded. I’ve sign off and back on. I’ve created a different account. I’ve tried the web version and still getting a error message

Here, every time I click on the premium feature, it is asking for money every time, what is the reason, even though I have already taken the subscription

For some reason in the last couple weeks, firefox now shows “Something’s Missing, your system is not supported” when trying to use it in Firefox. It has been working for me in firefox for a long time now, but now I have to use Chrome.

Hello Team,I am unable to identify from which mail my Adobe Express Premium is linked to which i had received from airtel rewards.Please do let me know what details i need to provide for the same.

Does anyone know how to move or hide this toolbar that gets in the way every time I am editing? I have tried different zooms and it is always there. 

I manage a UK information website and use Adobe Express to create all social media graphics. I make square 1080x1080 posts for Instagram and Pinterest, and landscape 1200x675 for Twitter.For anyone running a similar niche site, I found Adobe Express much easier than Canva for batch creating holiday-themed graphics. I write about UK dates and events on my site and the templates save a lot of time.If you manage a content site and need quick graphics, Adobe Express is worth it. You can see the kind of content I create graphics for at my UK bank holidays resource.

Hi all,  One of my direct reports uses Adobe Express regularly to create reports. She has since departed. We have an internal recruit who has taken the role. I want be able to transfer the license/account to the new recruit. I am not a user in Adobe Express but I am an admin in Adobe (I think). I also pay for the license out of my budget. Can anyone help me set up an account for a new recruit and transfer the license? I have tried looking in my account settings and my plans but I think because I am not the license holder for Adobe Express, I can’t see it. Many thanks in advance.Best wishesSteve BennettRoyal Free Charity

Cancel 

I currently cannot download to PDF from Adobe Express which is very frustrating. It says I thought it was maybe because my document was too large, however, I tried with projects I have previous been able to download and now they won’t download to PDF either. I can however, download to image files, but that is not what I need.  I have also tried fixes I found on previous posts and online, such as clearing my cookies, caches, trying an inprivate window and none of these have worked.  I also tried creating a new project with just one line of text in it and that wouldn’t download either.Please can someone suggest a real solution.Thanks

I have a portfolio I am working on and I'm wondering if there is 1) a way to control if a video plays on click or not, or 2) a way to insert hyperlinks into a presentation (like a button that someone can use to view a video or not.)

I am new to Adobe Express and made my first flyer for my Content Creator certification. Does anyone currently work as a Content Creator and if so what do I need to know and can I expect?

I created some project some months ago with Adobe Express (websites). Recently I wanted to review these for updates, but nothing could be found in my projects list anymore. Also the hyperlinks I archived seemed not to be active any longer. I have a premium subscription which gave me access to Adobe continuously. So the volatility of these projects is a mystery for me. How can I recover or reactivate the links to these ? Or should Adobe intervene ?

 I am having an issue with audio recordings in Adobe Express and hope someone here can help.I recorded some audio directly within Adobe Express, but the files are stuck in a perpetual loading state. I can see the loading spinner, but the audio never finishes processing The main problems are:I cannot play the audio back within my project  I cannot edit or adjust the volume/timing of the audio tracks. The files just keep showing the loading animation indefinitely     

So none of these support articles match my exact situation. I got a new computer and needed to edit a photo. I went to use (supposedly free) Adobe Express. I am an Instructor so chose Adobe Express for Education - K12 Edition.  I did not know I was ordering a plan, I just went to use Adobe Express. I later received an email of this Plan for $0. I now wish to order Creative Cloud Pro for Students and Teachers. I am unable to order this plan due to having this Adobe Express for Education - K12 Edition plan. I even called support and they were unable to assist (how is that?), but stated I need to cancel this one plan before I could order the plan I now want. They stated they were escalating the issue (3 days ago) and were supposed to call back with the solution. They kept telling me to go to Manage Plan, but there is no manage plan button or option. I did NOT order it through a third party; I just went to quickly use Adobe Express to resixe 1 photo. It seems rediculous that I unknowing or

Is it possible for Adobe Express to have a 150GB-200GB subscription option?Also can there be a new toggle option to turn off the Adobe stock images and videos loading every time I am trying to work on a template?Support person please-how do i check my storage tally is correct?I am trying to create matching templates to sell pet beds across the globe and would like to keep them until I translate the text on all pages.I am also a beginner this year and like to keep templates until they are improved ready for selling to customers.My 100,000MB tally does not seem correct? i have deleted some videos but kept the template as a still photo to add global languages and pet names for the customer.Any assistance will be appreciated.