Questions

I was informed at the Firefly app was going to be offering free image and video generation through December 1st. I am a subscriber. And it just said that I have used up all of my credits

Please can someone let me know how to remove a sound from a video. It's a birthday video but has quite a loud laugh interrupting it. Many thanks. 

So I'm adjusting to this app from Photoshop mix which was discontinued unfortunately, that was my go to app. It had this feature similar to quick select in the erase section where it would cut the image out where you would trace it and it would detect the color or the lines and it was so easy to use and there is a similar feature on this app but it only allows me to erase and not the other way around. If anyone knows what I'm talking about let me know sorry if this sounds confusing but anyone who used to use Photoshop mix should know what im talking about. 

Could you please look into this issue and help resolve it?Images are not appearing at all in Adobe Express, either when searching on the home page or when selecting a picture for editing. I have tried all basic troubleshooting steps, including using different browsers and the Adobe Express app itself, but the issue still persists.Could this be related to my account or my region, Yemen?

Wondering if there's a way to feather your cut outs on this app like there was in Photoshop mix so the lines aren't so chopped. When you could feather your cut out you could smooth out the lines around your cut out so it wouldn't look so tacky. Photoshop mix users will know what im talking about. Thanks in advance!

Product & version:Adobe Express (Web)Platform:Browser (Chrome, latest version)Steps to reproduce:Create multiple elements. Group some elements together (Group A). Create another group (Group B) or select additional elements. Try to group Group A with Group B (or with other elements).Expected result:Groups should remain nested (group inside another group), preserving hierarchy.Actual result:All elements are flattened into a single group.Previous group structure is lost (including animations applied to those groups), and elements are no longer grouped into sub-groups.Impact:Creates a messy structure when working with many elements.Reduces control and organisation in more complex designs.

I am not able to select multiple object in layer showing on most right, no layer options while i double click or right mouse click on layer. please add this option to make our life easy. As we are adobe users, we mostly select multiple objects / layer by pressing SHIFT key. on artboard of adobe express we can select multiple objects by using mouse click + shift but in some sort of case if a bigger object on FRONT then we can not catch smaller on the same artboard by mouse click. so please add SHIFT for multiple object selection on layer.

I'm currently working on redesigning a herbal wellness website that offers products such as herbal powders, and immune-support supplements. My goal is to create a clean, trustworthy experience that helps visitors easily discover products while also learning about their traditional uses and benefits.One challenge I'm facing is organizing product categories. Some products fit into multiple wellness goals such as digestion, immunity, and daily wellness, so I'm unsure whether to focus on product types or health-support categories in the navigation.I'm also looking for suggestions on presenting educational content alongside product pages. Would expandable sections, comparison tables, or infographic-style layouts improve engagement without making pages feel cluttered?Finally, what are some effective ways to build trust visually for a natural wellness brand? I'm considering ingredient-focused graphics, educational illustrations, and simplified product benefit cards.I'd appreciate any UX/UI re

When creating a design and adding text, it is currently not possible to insert emojis directly into text elements. Instead of displaying the emoji correctly, Adobe Express shows an empty square (□) or unsupported character symbol.This is a feature that is available in Canva and is very useful for social media content, marketing materials, and digital communications, where emojis are commonly used as part of the visual language.It would be great if Adobe Express could support standard emoji characters within text boxes, allowing users to seamlessly integrate them into their designs.

if Adobe gave adding another page functionality in adobe express then where is its page to page transition ? or how can i play scene throughout for all pages ?

Hi! Loving the idea of using scheduler! When I try to connect my business IG account it takes me to Facebook login. I don't have a FB account for this business. How do I connect my IG?Thanks!

I am working on a website for my work and need to place generic icons on the page (clock, pencil, etc.). Am I allowed to use the icons on Adobe Express?

I am trying to upload some fonts on the Adobe Express Android app. After selecting the font I want in my files and it goes back to the upload screen the "add fonts" and "add" buttons are grayed out.  I've tried ticking the box stating I'm allowed to use it and that does nothing. Restarted and cleared cache. Nothing. 

I am trying to view a presentation i created on adobe express, but i went on my profile and it was not there along with an infographic file I also created. I went through my history and I can find the title and tab that existed but when I click on the page says "Your request has been sent, youll get an email from the owner when they approve your request.” How should I go about getting access to these files. here is the link to the presentation Adobe Express 

Hi, It doesn't work properly, it doesn't understand what i want to create and you can't upload to put a badge in that I've created. I want to add soemthing like this attached. all i get is a cartoony image which is nothing like a club crest.  See attachment for context

Social safe zones not showing up under files

Why isn't there an option to "Replace" for Icons or Elements in Adobe Express like other images?  I do Marketing & Social Media content at a company with a large Inventory of products. I regularly do Product Spotlight posts where I like to use the same Graphic Template to simplify & shorten my Graphic execution timing. I need to replace/change information each time that is product specific like Multiple Key Features that I relate an Icon graphic to for each, which is multiple Icon graphics.  Without the "Replace" feature, I have to take more time to get the new Icon in the exact place, timing on the timeline & re-designate animations. Not a huge deal in scheme of things but would be a definite time-saver. Please consider. Thanks

These developers think I will pay for their experimental software. What a joke. Adobe software is the most annoying, system-killing, amateur software out there. It's ridiculously overpriced and fails you when you can least afford to have it fail you."Reconnecting — We're updating your file with any changes made since your last visit."Nice.... You suck Adobe.[Note from moderator: This post has been edited to align with our community guidelines. The original concern remains intact.]

Getting an error message on unsupported video. The remove background tool is supported for video under 2 minutes. Is there a way around this? Why is there a 2 minutes restriction?

I found a poster template that I thought I liked. However, after I sent the completed poster to everyone, I noticed the main decorative image was AI generated. This is absolutely unacceptable to me and I am wondering if there is a way to keep it from happening again. I thought I could trust things like templates from having AI slop in them, so I did not check closely at all of the assets in the template.

Can webpages be published privately? There used to be that option in Spark pages, but I don’t see it in the options for AE webpages.

On the user account page Instagram shows all feed posts in the thumbnail dimension 3:4 which translates to 1080x1440px (not 1080x1350px as you might expect). So if you have a border as design element for example, it is cut off on the left and right side if you use 1080x1350px. Best practice is to change the size to the thumbnail dimension (1080x1440px), what I’ve been doing for different instagram pages for months. Now I want to switch to Adobe Express instead of posting everything manually, but Adobe Express forces me to upload just in 1080x1350px instead of the correct 1080x1440px. Is there any workaround or will this be changed?1080x1440px is the new instagram size for nearly a year now and I’m a bit confused why Adobe Express blocks this.

Surface Laptop 13（Snapdragon X）でAdobe Expressを使用すると、画像が緑や黒で表示される。緑や黒で表示されるのは写真のみで、イラスト画像は正常に表示される。古いPC・スマホでは正常。Chrome、Edgeでも再現する。 

How to blur or mask  moving thing in a video editing  in Adobe express 

Hi everyone, I logged into AE this morning and it is saying that I can’t access my files. I have done all of the suggested that the help centre recommended but all that shows is a rain cloud and “something went wrong, please refresh Adobe Express” i’ve tried different devices too so i’m assuming its not a device or account thing?