Questions

Hi everyone, for 4  months I've been paying 12,19€ to Adobe and I just realised that I didn't even know what I was paying for.Do you guys know where I can look up my subscription and how to unsubscribe?Thank you all very much

I have several students that ended up added to the wrong period in Adobe Classroom. I was going to simply remove then, but then I got a confirmation message with contradictory statements and I'm not sure which to follow, because one is a bit concerning. Now I'm wondering, if I remove these students, will the lose all access to Adobe Classroom or just to this specific classroom.

Is there any way to directly access, read, or modify text elements already inside the user’s document using the plugin API?When I click on a box to access document text I get the following console errors:Starting document text check...SDK readyDocument Sandbox API not available - showing fallback message ChatGPT says this isn't possible with the 2025 version of the plugin API.

HiI am able to see onlly  names of project and folder names inside project . Not able to see any images saved in the project. Please help me to see images saved in my project with adobe express.

Please add + icon in layers area to add a new layer. Expecting it to just do it when you add something is not working, it just replaces the image that's already there.  Also make computer app and online version same thing. It's confusing.  Who knows what version it is I'm talking about. Whole app is confusing to find anything in. Thinking of going back to canva, even though I don't want to because that was even worse when I left. 

Why can´t I make animated gifs in Adobe Express anymore?  Before, I dragged a mp4 file into the gif converter and I used to get a animated gif. Now the file comes static with a lot of images.  What am I missing?

Bonjour,Merci de m'aider à résoudre mon problème de téléchargement de vidéos.Sahra373618735sgb_0-1764877988144.png 

I have a good amount of materials developed in Venngage and Canva. Is there a good way to import these into Adobe Express?

Hi, I'm trying to create a video in the Animate Characters section, but a HeyGen advertisement keeps popping up at the bottom of the screen. I understand the need for advertising, but this ad makes it very difficult to work because it completely blocks the view.The main issue is that the HeyGen ad has no close or minimize button. The only way to interact with it is to click on it, which opens the link. When I return to the editor and try to continue working, the ad appears again and blocks the workspace.I would really appreciate it if you could provide a way to remove or hide the ad so it doesn’t interfere with video editing in the Animate Characters section.Thank you!

We work with two different premium accounts. In one account the top options bar is missing. See image. Is there a way to add this bar to the top iof the screen?problem-options-bar.jpg

Hei, kk.-maksu Pro'oossa liian hintava. Minä tarvitsen lopulta vain sähköisen digitaalisen allekirjoituksen. Täytyy kysyä ominaisuutta Microsoftin Wordiin, Microsoft Copilot 365 -sovelluksessa. 

Why does Canva accept larger SVG files than Adobe Express?

Just cancelled my monthly student subscription/membership.  The $199 cancellation fee is a big deterrent to returning!!!  The $ is needed elsewhere.  Not cool Adobe!

Buenos días, tardes o noches. Estoy aquí puesto que necesito ayuda, tuve un problema en la pagina de adobe express, trato de llevar un archivo de audio cuyo formato sÍ está admitido como mp4. Sin embargo, pese a ello la página no me permite y me aparece tipo de archivo no compatible, si alguien sabe qué pasa estaría encantada de recibir vuestra ayuda. De antemano muchas gracias.

Hi! this is still happening in my adobe express media  

Hi everyone!I often need quick MP4 files for my Adobe Express projects, so I use yoomp3.com to convert YouTube links instantly. It’s fast, no signup, and gives a clean MP4 ready to import. How do you convert your YouTube clips before using them in Adobe Express?Any faster methods or tips the community recommends?

Hi everyone,I am working on a project using Adobe Express, and I'm facing an issue with image quality after editing and exporting the final design. The visuals look clear inside Adobe Express during editing, but once exported, the image appears slightly pixelated or lower in resolution.I have already tried:Exporting in both PNG and JPG formatsUsing high-quality download settingsChecking internet speed (since it's an online editor)Re-uploading the image in higher resolution before editingDespite that, there’s still a noticeable drop in quality, especially when using the design on larger screens and social media platforms.Is there any recommended export setting or step to maintain original resolution quality? Also, does resizing images inside Adobe Express affect the final clarity?Any guidance or best practices would be appreciated.Website link for reference (if needed).

Hi, I used Adobe Express to make a newsletter but I want to publish as a web page to copy it to a Thunderbird email account. It will only allow publishing to a jpg or PDFs. Note: I have hyperlinks in the newletter so PDFs and Jpegs don't work in this instance. Can anyone help? Besy, Vicky

1/10 not worth it

Why does Facebook strike you with a copyright violation when the music is uploaded from Adobe? Even giving them the number, as Adobe says to share the license details, the rights owners are still not allowing me to use Adobe-licensed music. They are now taking all my monetised money on this post, but it's my cine film. Should be charging them. Will not be using any of your music as there seems to be an issue, and it is very unfair. Malcolm 

Hi! I wanted to know if the Generative-AI text effects in Adobe Express is still in beta?Also, can the designs (with the text effects) be used commercially? Thanks!

Hi,I opened a new project/canvas of custom dimension on Adobe Express app and then tapped the 'plus' button on the lower-left corner. Then, I scrolled down and clicked on 'Generative AI' option and generated a few images. I wanted to know if this particular option is in beta? Thanks! 

Hi everyone,My namw is Ananya Mishra .Here i am share to with you videos and photos ,,story,status videos , instragram post videos extra. I hope yor are like all post . please send me a comments and and you feel something is wrong so give mw suggestions . Thank you so much. Lots o love

I tried to upgrade to Adobe Pro, using the 7 day free trial. I waited over an hour for the upgrade to activate and it never did. So, I canceled the free trial. Your product doesn;t work and is way too expensive. It's a shame becuase you seem to have a monopoly on this kind of software. I need to be able to edit a PDF and I can't becua the upgrade never installed. ANd I tried everything your website suggested; unistalled, used the cleaner too, etc. Nothing worked! Very dissatisfied!

I’ve been designing a few graphics for my fast food review blog, including one on the Burger King breakfast menu. I used Adobe Express for a quick mobile-friendly flyer, loved the templates but struggled with font contrast. Has anyone found a font that works well for this type of food blog themes? Something modern and tasty-looking?