Questions

Hello,I have a colleague who uses Adobe sign. In the classic Outlook he can sign a document and then he gets the signed document as an attached file in his Outlook.He is using the new Outlook now and when he signs a document, he gets a mail with the message: the signed agreement is attached. But on top of the mail it give the error: the following files are not attached. Please try again later.Could you help us how to fix this?

Hello UsersI'm trying to populate a dynamic value to the ESMessage parameter via the Conga composer button but it seems not working. Apart from ESMessage parameter, everything else seems working fine.Please let me know if  there is anything I need to change in the URL.Here is the button URL:/apex/APXTConga4__Conga_Composer?SolMgr=1&serverUrl={!API.Partner_Server_URL_520}&Id={!SBQQ__Quote__c.Id}&QueryId=[LineItemDiscount]0Q_005EAA619644,[Quote]0Q_004UAI213746,[OppContact]0Q_000UAI213724,[QuoteTotals]0Q_008EAA291553,[QL]0Q_001UAI213724&TemplateId=0T_000EAA390268&ESVisible=1&ESOpportunityId={!Opportunity.Id}&DS7=4&ESAgreementTemplateId=a89QI000000HqTeYAK&ESAccountId={!Account.Id}&DefaultPDF=1&OFN=Quote+{!SBQQ__Quote__c.Name}&ESMessage=TestMessage&ESAgreementName=AgreementName

Hi folks,is it possible to pre-set / edit input field values of a agreement that is based on a document library template using the REST API?My workflow could be like:1. I create a document template with custom input fields (e.g. first name)2. My own client calls the API method to create an agreement based on this template3. My own client calls another API to prefill the first name input value4. The agreement will be sent to the recipients.For my understanding, the 3. point is only possible if I have a transient id which I only get if I upload a pdf file. Is there anyway to achieve such a workflow that I described above?Thanks for any helpful tip!Kinds regards, Tobi

Is the Adobe Sign legacy version no longer available?  It is difficult to position signature lines without it.

Is it possible to assign multiple fields to a specific person without having to click on each field individually? I have tried Shift and Ctrl and selected multiple fields, but the only option I get is to 'Delete Selected Fields'.

I am using adobe acrobat. Every time I try to send a document out for e signature I get the error code 400. SOME PLEASE HELPPP!

I'm having the same issue discussed in this thread: Unable to "Send for Signature" after changing Adobe IDAfter changing my Adobe ID email address, I receive an error any time I attempt to send a document for signature. It says:"Could Not Send. An error has occurred. Please try again"It appears I am having an account issue. Can someone from Adobe please contact me to get this sorted out? Thank you!

I sent a document for signature and the person signing the document doesn't think they should be signing in that spot on the document. How do I confirm the location of a signature field on a document that is out for signature?

Is there a way in a custom adobe sign workflow to put multiple emails into one role? In our contracts adobe sign workflow sometimes we have up to 14 vendors who need to sign, but in the workflow there is only one "vendor" recipient and we are curious if there is a way to enable putting multiple emails in that role instead of having to create 14 individual recipients. 

As the title states, I am trying to figure out how to keep my documents separate when I am sending multiple document for e-signatures. I am an enterpise user and the fact I can not manage this simple task is extremely frustrating and I am unsure if I am just simply missing the option? 

Regarding - Syncing data back from Adobe Sign sent document to MS Dynamic CRM not workingIssue Description -- We are using adobe sign in MS Dynamic CRM on-premise 365. We are sending agreements with data fields to be filled/updated by user and sign document and submit.- This process works fine but issue is even after the user fill document and sign it, the status of Agreement records do not reflect the status as signed = yes. It keeps showing signed = no even after 24 hours after agreement was submitted. Since the status is not updated the data filled in agreement also doesn't sync back to CRM.- Point to note is when Agreement record is opened in CRM then that record get updated/synced and we can see updated status as signed = yes. Also we can now even see the data gets synced to CRM.- So the problem is we had to manually open the Agreement form to update status in CRM and sync data back. If we don't open the agreement in CRM it do not update its status. Means adobe sign is triggering

As an admin in on an Adobe Sign Enterprise plan, I want to know if the is any way too see all the agreements in my organization with the API. Is there any way to see all the agreements in my organization?

Once everyone signs an Acrobat Sign document, the Adobe emails a final signed copy to all participants. A colleague asked if this feature could be turned off so they do not receive the final signed document. Is this possible? Thank you in advance! 

I have an issue with one of my signers having their email bounce back as undeliverable for an agreement I am sedning them through AdobeSign. The domain is bigpond.com. There are no issues with other gmail signers on the agreeements and no previous issues with the bigpond.com domain. The signer is receiving my outlook emails at their bigpond.com domain email address so it appears to AdobeSign specific issue.  Any advice on what is going on and how to resolve? 

Hello all, I would like to know if it is possible to set up an agreement to have an internal expiration date and reminder for 6 months after it is completed.  Is that possible? Say I send out an agreement to our client 1st, then the owner automatically receives it after client signs.  Once the owner has signed (as it may not be the same date as the client) an expiration date automatically activates for 6 months after the owner signs it and that the document will remind me or whomever I designate that the agreement has expired or is about to expire so we can send out a new one.  A problem we are having is agreements expire with regular clients and quite honestly, we forget or don't catch it right away.  That could be a problem as could be in violation with the state for operating with an expired agreement.  Thus, we are working on a way to avoid this and here I am asking you all.  Is it possible? I tried googling the answer and all it ca

Dear Community, seems I missed to insert one signature field (four signers in total) and sent the document for signing.Two signers have already signed. Can I add the missing signature field afterwards without having to re-send the whole document again? Many thanks for your help and best regardsKen 

My completed template is shown below.I would like the Open agreement to be modified to an Open document.The actual signatories are only two at the bottom, but the sponsor company and the names of the two signatories are shown in three lines, and I would like to see only two, can this be changed?   

Hi - I created an Adobe Sign document. Once I had completed the recipients, I went to the next page to capture the fields where people must sign. I then realised that I had left someone out, and so saved the document as a draft. If I select the document from the agreements page and select edit, I cannot add a recipient as the fields are greyed out, which means that I would have to delete the agreement and start from scratch, which is highly annoying. How do I add a recipient to a draft document?

Hi how can I change my Adobe SIgn profile name?

Hi,  I currently have an adobe e-sign account that I use on a regular basis, however my work email address and recently changed very slightly and the adobe notifications are now bouncing and no longer come through to my email.  I have tried to update my email address but it says that I am unable to as the new email address is already in use. How can I change this? Thanks,  Zoe

Is there a reason why 'Myself' has been removed as an option from Adobe Acrobat Sign receipents email?Is this a software change or a setting that can be reversered?Thank you.

Does Acrobat Sign charge per signature? Or it is just a flat fee?

I'm no longer able to request e-signature via Adobe Sign in Acrobat Pro. Adobe greys everything out with no options. Thankfully, hitting escape does cancel whatever it's trying to do, but I am a law clerk and getting clients signatures fast is a very important part of my job.Running Adobe Acrobat Pro Version 2024.002.20933 (Continuous Release) on a 2021, M1, iMac running  macOS Sonoma 14.5   [attaching picture of screen when trying to add e-signature field]

Hi there,I have a question related to creating a signing URL.For example, I have a list of clients, and I want to send them an email through my notification service that includes a link to the signing page specifically for each client.How it looks for our customers:I receive an email;In the email, I click on the link to sign the document;I don't need to log in anywhere;I sign the document, and that's it;Is it possible to do this?Thanks!

I have the following scenario. I need to send the document to get signed but only need one of the people on the email to sign the others just to view.  It is asking me to select a recipient to assign a field but if I do not assign the other 2 on the email to a field does that mean that they can just view the email?