Questions

J’ai dépensé une 100 de crédit pour faire une image sans arrière plan. sur le premier coup tout semble bien et l’AI traite l’image comme je le veux mais dès que je lui demande d’enlevé l’arrière-plan qui n’existe pas vu que j’utilise déjà des images sans arrière-plan. l’image se défait et il reste a peu près 20 - 25 % de l’image.. J’ai tenté avec firefly image 5, chatgpt image 2 et genimi 3.1 et ca me fait le bug sur tout ce que j’ai essayé. J’ai tenté une 2e image que j’avais en backup et ca n’a pas plus fonctionné 

I have a problem with generating images - so slow and ending up with error. sooo annoying 

for 5 days and multiple time a day i have been trying to generate a 5 second video from image that keeps erroring out. “ Something went wrongPlease try again later.”  Firefly did work in December during the free trial period but seems to have completely failed. 

Dear Adobe Support,I am submitting a formal complaint regarding an incorrect subscription renewal and attempted charge after I canceled my Adobe Firefly trial.On the renewal date, at 08:50 AM Cyprus time, I received confirmation from your support agent that my subscription had been canceled. I have a screenshot of this conversation as evidence. Based on this confirmation, I understood that the cancellation had been processed before the scheduled renewal.However, I did not receive any cancellation confirmation email. I contacted support again before the renewal time to clarify the issue. During this second conversation, I was repeatedly transferred and eventually the chat was closed without resolving my request.At 12:16 PM Cyprus time, I finally received the cancellation confirmation email. This means the cancellation was only processed after the renewal had already taken place, despite my earlier request and your agent’s direct confirmation at 08:50 AM.After receiving the cancellation

I uploaded a reference illustration I created, and added these prompts: “change the perspective of the reference image into a view from above. make it look like a little island seen from high bove. Keep the color and the the style of the artwork the same as the reference image.”-and-“Take this illustration and change the perspective to more above, like a Birds Eye view.”The generated image was nearly identical to the reference image, but with slight color changes in a few areas.results were unusable

Creates either wrong image, gives exact same image, or adds things to image I didn’t ask for.

We get a lot of posts in the Photoshop forum from people trying to use Generative Fill on still images with too much skin exposed, and getting the Does not meet our guidelines error message.  I was trying to create video in Firefly earlier using this picture of my brother, and got the same message.  My prompt asked for my brother to climb on the pig’s back and ride it like a bucking bronco.  It’s something we really did do a couple of times in the 1950s when dad was not there.  I got the same error message, and I’m guessing that the Ai interpreted the pig as exposed skin, but I am also wondering if it was able to reject it on the grounds of cruelty to animals?  I was using Veo 3.1  

la meilleure fonctionnalité serait de ne pas perdre de credits, comme si de rien n’etait ..  

Не работают ИИ. Только от adobe.

As usual, Adobe makes things sooooo much more complicated than it needs to be, especially for inexperienced users. This time, it’s in the Firefly product. The simplest things, like having an “upload” option in an obvious place, and making the default option to put the photo in the users *folder*. Also, I’d like to use photos FROM my folder rather than uploading each time, and easily copy photos from my folder to projects. You need to have user testing done for all levels (from newbie to expert) before you release a product. You’re not going to get many newbies getting to be experts if you don’t support a path for that.

yo compre mi plan de mes $9.9 y no me deja usar mi plan, no se a que problema se debe pero necesito a que se soluciones pronto ya que inverti dinero en eso y pues hay que usar el problema, NECESITO PRONTA LA RESPUESTA

I can’t create a new Board, remix an existent one. Whether I click on ‘create new board’ or 'remix’ the page starts loading a few second then I get taken back to homepage. 

Aprés avoir charger la photo, je génére celle ci mais je me retrouve avec une photo futuriste qui ne correspond pas avec la mienne 

I am trying to create a pic for my book. I’ve uploaded two reference images. One with a girl walking a huge dog. The other one just a girl. I asked it to replace the girl in image one with the girl in image two. It did. I asked it to change the image of the dog on the left to a two headed hell hound. It did but it changed the girl back. I asked it to change the girl again. It did but it changed the dog back. This same scenario played out several times. I reported it every time. Here I am after a half an hour wasted still no image that i wanted.😫😡

Hola,Quería comentar que no estoy satisfecho con la actualización de Adobe Firefly / Nano Banana. Antes los resultados me parecían mucho más realistas y de mayor calidad.Ahora noto que las imágenes se ven más artificiales, y aunque modifico el prompt varias veces, no consigo buenos resultados. En general, la calidad ha bajado bastante y el acabado ya no se siente tan natural como antes.

après avoir obtenu l’image PNG souhaitée avec FREFLY, je souhaite convertir le fichier obtenu (PNG) au format .IA (illustrator)

I used specific details about a carafe in the video / also included a photo / did not help.

Desde ontém 05 maio 2026, o firefly não gera vídeos. diz tente mais tarde, ou simplesmente diz que o prompt não pode ser gerado. Já troquei mais de 30 vezes o prompt e não gera o vídeo. tenho ainda muitos creditos, então o problema não é falta de crédito. 

Basic prompt, trying to get my cellphone picture cropped and framed the way a photographer would do for a portrait.  

Simple prompts for adjusting text, creating an animation, or requesting a specific aspect ratio were not followed by Firefly 5. Additionally, the results were horrendous and unusable. Complete waste of money and time.

just very poor results, blurry, ugly, bad quality and strange looking. Annoyingly, I have eaten up a few thousand of my credits today just trying to get a good result. Terribly slow, glitchy, fails, errors etc. 

J'ai voulu générer deux vidéos, ça n'a pas abouti. Au final j'ai perdu 480 crédit en deux minutes. ! Vraiment pas content de vos services, ni de Firefly ! C'est de l'arnaque !

Gerei um video no firefly e veio errado. especifiquei que a logomarca na camiseta preta do homem teria que ser como descrito no prompt e anexado nas referencias, mesmo assim veio errado e consumiu 400 creditos. segue anexo print da tela do video por favor aguardo retorno.

Al probar de imagen a video para comprobar la calidad me dió 3 veces error y ya me decía que tenía que pagar?? es una broma?? he probado muchas plataformas de video de IA pero esta me parece una tomadura de pelo! y luego quieren que la gente pague, por qué? por aire? será por plataformas de video que las hay a millones y mejores que esta basura